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Novotel Toronto Vaughan Centre

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Novotel Toronto Vaughan Centre
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419 Reviews from our TripAdvisor Community

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Showing 375: English reviews
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Sault Ste. Marie, Canada
Reviewed 2 days ago NEW

We stayed in this hotel for a New Year's Eve wedding and were treated so well by everyone we came in contact with. Nothing was too small and they made you feel welcome. Since then, I had occasion to make a special request from their Rooms Division Manager, Mr. Albert Kreimerman, and he went above and beyond anything I expected...

Thank Rose C
Calgary, Canada
Reviewed 15 January 2017

Novotel Vaughan has a great team of people working there and it is a good central location with quick access to many locations in greater TO. Their reception team was awesome. I was greeted by Victor at reception and he made my whole experience, very hospitable from the beginning. Their buffet breakfast has many good options to choose from.

Thank John R
About Hotel's Favourite Review
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear John R Thank you for taking the time to provide us with a great rating and comments. We love hearing from our guests and truly appreciate reading the wonderful feedback on our services and team members at our hotel. Thank you for sharing your experience, and we hope to see you again soon. Sincerely Eugene Vinogradov

Novar, Canada
Reviewed 5 days ago NEW

This is the second time we have stayed at the Novotel. It is easy to get to , super acessable to the mall and many of the other things you might need to do above the city. We brought the kids just so they could swim in the pool . We did some shopping at the mall and a great...

Review collected in partnership with Novotel Hotels
Thank andreacY357LS
Rochester, United Kingdom
Reviewed 1 week ago

Lovely hotel with big rooms. The room was nice and clean with comfy beds. Staff helpful and breakfast was good. Located not far from Canada's Wonderland (I think it took us about 30 minutes to walk there). Would stay here again.

Thank suzieanne2013
Toronto, Canada
Reviewed 1 week ago

50th B-Day celebration...girls getaway. Great big hotel, family friendly, pool, restaurant and bar and close to SHOPPING!! We had the suite and were pleasantly surprised at the size and the dining room table that seats 6, with a living space and separate bedroom with 2 bathrooms.

1Thank FraHar2013
Niagara Falls, Canada
Reviewed 4 weeks ago

Prior to arriving for my business trip, I had people telling me about how nice this hotel was. I found it "meh". Now, my experience was a little different, but I was underwhelmed. At check-in, I was advised that the hotel was full and that although I would have a king-size bed, I would be in an "accessible" room. I...

Thank ThunderMonkey65
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear ThunderMonkey65 Thank you for your detailed feedback. Your opinion is very important to us as it helps us better understand your needs. I am sorry you got an accessible room. It looks like all the issues with the room are room type related. Unfortunately, there is no way of avoiding the floor in a barrier free washroom being wet...

Reviewed 4 weeks ago

We often stay at the hotel. Service is very good especially in the restaurant. They gym is a little larger than most and the rooms are usually clean. Unfortunately this morning my wife and a large bug met in the bathroom. This is a bit unnerving as you might wonder if bed bugs could be a problem. The desk attendant...

Thank smoke77
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear smoke77 Thank you for your feedback and bringing this to our attention. We take these matters very seriously and I have put our Housekeeping team on high alert be vigilant more than ever before for any insect issues in order to address the concern in the moment using the most effective approach. I can assure you it was not...

Ottawa, Canada
Reviewed 14 February 2017

My visit was very pleasant overall - my room was large, clean, & comfortable, the breakfast was nice and offered solid selection, and the staff was friendly. Everything from Novotel's end was perfect. However, I made the mistake of booking through a 3rd party called "Hotels One" which has been extremely difficult to deal with. After seeing that their price...

Thank Buz_Traveller_009
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Buz_Traveller_009 Thank you very much for your wonderful feedback. I am glad to see you have enjoyed your stay, as well as our beautiful TRIO Restaurant. Your comment is very important to us, especially to Albert who personally dealt with the reservation issue. Here, at Novotel, we always strive to provide exceptional service, even if it means going an...

Reviewed 13 February 2017 via mobile

Lobby smells of air deodorant. It is nauseating. Staff friendly. Well situated. Room had dirty carpet. The handicap bathroom was a mess. Broken down. No fan. Water from shower going everywhere on floor. Disgusting. Sink blocked. Didnt feel like repacking so we put up with it. Very disappointed in our choice. Wont b back.

Thank 4498HERO
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear 4498HERO Thank you for sharing your feedback with us. It is unfortunate to see your comment about your recent stay with us. I am sorry we have failed to meet your expectations. I would like to take this opportunity to assure you that your feedback was taken seriously and we are currently inspecting all our guestrooms to check sinks...

Kitchener, Canada
Reviewed 8 February 2017

We stayed at this Hotel recently when we attended a Hockey Tournament in Town. The Hotel is very modern and the rooms were clean and spacious. It was five minutes to go to any of the areas that we needed to and they have a great restaurant on the premises. We would definitely return.

Thank Glenn_Wilkinson
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Glenn_Wilkinson Thank you for taking the time to review your stay at Novotel Vaughan. I am pleased to learn about your positive experience. We always do our best to maintain overall cleanliness and the appeal of the hotel, as well as the comfort of our guestrooms. It is very flattering to see our guests noticing our efforts. Looking forward...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel is located in one of Canada’s fastest growing cities;“The City of Vaughan, the City above Toronto”. In the heart of agrowing corporate centre, it is a perfect location for business.The proximity of attractions like Canada’s Wonderland andVaughan Mills Mall will appease the family shopper, historybuff and thrill seeker. The Novotel is the ideal hotel for yourleisure or business experience. ... more   less 

Additional Information about Novotel Toronto Vaughan Centre

Address: 200 Bass Pro Mills Dr, Vaughan, Ontario L4K 0B9, Canada
Region: Canada > Ontario > Vaughan
Price Range: RM475 - RM744 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Toronto Vaughan Centre 3*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, ACCOR and HotelsforEveryone so you can book your Novotel Toronto Vaughan Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Toronto Vaughan Centre Hotel Vaughan
Hotel Style:
#4 Business Hotel in Vaughan
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Toronto Vaughan Centre staff and other travellers.
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Questions? Get answers from Novotel Toronto Vaughan Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Their exec king rooms in the higher floors are great and very quite.”
 of 5 bubbles johnrG3449BP, 15 Jan 2017 | Read review
“Tell them what you want and they will do a good job accommodating if possible.”
 of 5 bubbles LunchClub101, 16 Dec 2016 | Read review
“The modern styling of the room is nice but be prepared for the odd ensuite doors and the minmal sound separation they provide”
 of 5 bubbles shawnmF3277EB, 12 Dec 2016 | Read review
“Hotel is placed in pretty calm area, I stayed in the suite on 2nd floor, it was absolutely quiet”
 of 5 bubbles irinab97, 10 Dec 2016 | Read review
“Any hotel we stay at we always ask for a quiet room away from the elevators and not near an ice machine as my wife is a sensitive sleeper.”
 of 5 bubbles Katmandu812, 26 Jul 2016 | Read review
5 of 5