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I stayed twice at this hotel within a week. In general, the hotel is ok. The staff was friendly but the place needs to get out of the 1990s. The elevator is ridiculously slow and soudproofing is not the best. The first room I had...More
Response from ChateauRoberval, Guest Relations Manager at Hotel Chateau RobervalResponded 3 October 2017
As you have seen, we are currently renovating our rooms. Most of them have modern furniture. We noted your comment about the elevator for futur improvement project. Thanks for this review.
My stay went smoothly, but I was really expecting the hotel to supply 3 standard things: shampoo, conditioner, and lotion -- especially a hotel that calls itself a "Chateau." There was only a wall container of body gel (which is not the same as shampoo)....More
The hotel is clean but it's a bit too expansive compare to other hotel I went that were more modern. Overall it's okay if you need an hotel but that would be my first choice. If you have a baby they have crib available. The...More
My first time in Lac-St-Jean and I pick this Hotel because of the location, and the inside pool and other services. The price was very good for what you have. Easy access, Free parking, WiFi access and a grocery store 5 minutes walk. I stay...More
1 Thank jipig2016
Response from Jolyne C, Gérant at Hotel Chateau RobervalResponded 17 May 2016
Dear Mr. Jipig2016, it is a pleasure to read your comment. Our location, as you discovered, is ideal for the proximity of many attractions. We are happy to learn about your good experience with our employees; we’ll share your comments with our team with pride....More
Very clean and staff was friendly. Overall a poor nights sleep. Beds are very hard and room was noisy. WiFi also didn't work well. Connection was not solid and made planning our next days events difficult. Not sure I'd stay again.More
Thank Adam C
Response from Jolyne C, Gérant at Hotel Chateau RobervalResponded 10 August 2015
First of all, thank you for taking the time to give us your comments. Those are helping to improve our establishment.
We are sorry that your stay was not as expected. We are gradually working on making our installations better. Be sure that...More
US$90 - US$103 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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