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Hacienda Sepulveda Hotel and Spa

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Traveller (151)
Room & Suite (19)
Dining (6)
Ratings and reviews
Certificate of Excellence
  • Excellent75%
  • Very good16%
  • Average3%
  • Poor3%
  • Terrible3%
11 Jan 2018
“Authentic Mexican Place”
1 Mar 2018
“Terrible experience”
View all reviews
What's included
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
Fitness centre
Spa
Meeting Rooms
Dry Cleaning
Kitchenette
4 Star Hotel
Hacienda Sepulveda, a rural mansion belonging to the Serrano family for three generations, originally built in 1684, has been a labor of love for Juan Alfonson Serrano who has spent the last 10 years preparing it for its new role as a premium hotel offfering the most authentic of...
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Location and contact
Carretera Lagos - El Puesto No. 3132, Lagos de Moreno 47515, Mexico
52.8 km to Aguascalients Airport
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (210)
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1 - 5 of 25 reviews
Reviewed 2 March 2018 via mobile

My wife and Me were so exited to visit this hotel. It is not a cheap hotel, we paid 2,000 per night, we got a nice looking room, but nothing works!!! First the TV, they send a guy to fix it, after some time it...More

1  Thank Rafael O
Response from Santiago S, Director Comercial at Hacienda Sepulveda Hotel and SpaResponded 3 March 2018

Dear Rafael O Im terribly sorry to read this couple of problems you had. I understand the complains were attended and fixed, but we will check what happened in a preventive way I must say that this in not a common thing at Hacienda Sepúlveda...More

Reviewed 12 January 2018

Safe, beautiful, unique. Great experience, great service and great food. We did the Horse tour and the Cowboys are really professionals, the surroundings are very typical of the area and the food is what you expect of this type of places. Ask for the "Pacholas"...More

Thank Luis Enrique M
Response from Santiago S, Director Comercial at Hacienda Sepulveda Hotel and SpaResponded 3 February 2018

Dear Luis Enrique thank you very mucho for the review We are very happy that you liked the place, the food and the horse tour the Pacholas are made like in the ancient way with the "metate" (volcanic stone tool) and thats makes them better....More

Reviewed 8 August 2017 via mobile

We were very disappointed, the room is completely different as on the website. Less charming, a bit tacky, the crosses has disappeared. We have choiced Medialuna and were very upset to not recognize the room we have paid for. The dinner was very noisy because...More

Thank zabriskiepointe
Response from Santiago S, Propietario at Hacienda Sepulveda Hotel and SpaResponded 7 December 2017

Dear Sr. Savriskie We are sorry if we some how disappointed you With the change of the crosses for Moon pictures I decided to make this change because the room is named “Media Luna” (half moon) and I felt ir was better to have moons...More

Reviewed 20 May 2017

We had a brief visit this week but stayed for a week a couple of years ago and have been to Hacienda Sepulveda many other times over the past several years. I have to give my review because I love this place! It is so...More

Thank 130luvtravel
Reviewed 24 February 2017

Very happy to have had the opportunity to stay at the wonderful Hacienda, the room was nice and quite beautiful decor as with the rest of the hotel. Everyone says hi and the restaurant serves great food. Will come back for more !

Thank ferdy6232
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About
Description
Hacienda Sepulveda, a rural mansion belonging to the Serrano family for three generations, originally built in 1684, has been a labor of love for Juan Alfonson Serrano who has spent the ...More last 10 years preparing it for its new role as a premium hotel offfering the most authentic of hospitality experiences.The newly opened spa defies description and even the photos cannot do it justice. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
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Traveller (151)
Room & Suite (19)
Dining (6)
Pool & Beach (6)
Family and Play Areas (3)
Questions & Answers
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traveltheworld016
12 January 2017|
AnswerShow all 2 answers
Response from Dirección G | Property representative |
Hi! What day your visit?
1
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Google Translation
Room Tips
"Ask for a peacock free zone"
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"Every room it's unique, there is no bad choice."
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"There 25 rooms and all of the room are nicely appointed and well kept."
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"Rooms inside the Hacienda are the best!"
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