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Hotel was nice and very close to the pyramids. The staff in the restaurant were all very helpful and friendly. Staff on reception were not so helpful but they weren't rude, just indifferent. That said we called to ask if we could change the dates...More
This is a conveniently located hotel that is reasonably comfortable, though tends to be a bit noisy. What frustrated me were their customer unfriendly policies. For example, each room only gets one small container of purified water per day. When we pointed out that we...More
We wanted to visits the pyramids in Tehotihuacan. This great hotel is the best location to enter it. Its also a nice hotel to stay one day longer and relax by the pool during the day and watch baloons fliing abowe you head
Response from 061611a, E.commerce at Villas Teotihuacan Hotel SPAResponded 3 weeks ago
thank you for share your comments, we are working day by day in improve services, as you said we are just 5 minutes away of gate number 1 for access to the pyramids. Once again thank you for stay with us,
Our first hour during our first trip to Mexico City, an earthquake in the Oaxaca area shook our hotel strongly enough that my travel companions desired to relocate to less y’all accommodations. 2 days early, off to the Villas we went! Our one night stay...More
Response from 061611a, E.commerce Team at Villas Teotihuacan Hotel SPAResponded 19 March 2018
Thank you for share your nice comments, we are a safe place in many aspects and we are improving day by day in many things now we offer for weekend a heater swimming pool for all our guest, also the brunch as more delicious dishes....More
Adorable people. Great with kids thanks to the suite room, the swimming pool and the outside games in the backyard.
Ideal location to visit Teotihuacan’s site.
Restaurant is great for all meals