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All reviewsmexico cityperfect locationclub mednice poolnext morningtheir jobswimming poolquiet hoteltour buseshotel is greatlittle priceyfell in lovemedia lunalight showexcellent staypurified waterplenty of hot water
Not sure I can say anything good about the hotel other than it is in a great location to access the pyramids late in the day (for a sound and light show) or early in the morning. Communicating with hotel staff was tricky since we...More
Response from 061611a, Gerente at Villas Teotihuacan Hotel SPAResponded 20 January 2018
Thank you for write your comments we appreciate all the feed back for improve our services. Light and sound show is a separate service of the hotel even though we offer as a service the tickets we cant control the price, the ticket show a...More
We had our family reunion there this month. It was a blast. The hotel room was very clean and the food was great. Over all a very pleasant stay. Staff were very nice and a very special thanks to Kristhian Martinez who was very helpful...More
For our honeymoon we wanted to see the ruins of Teotihuacan. This hotel was ten minutes walking from the first gate so it was pretty perfect for that.
We didn’t have a vehicle so everything we did was planned through the hotel.
We don’t speak...More
Ok we fell in love with this hotel. The rooms are really nothing special, small beds, a bit noisy and we had some mechanical problems. But everything was fixed right away and never affected our stay. The downside was with a really loud wedding ceremony...More
Response from 061611a, Gerente at Villas Teotihuacan Hotel SPAResponded 19 December 2017
thank you for your kind comments, we are working in improve the level of English with our staff, please feel free in ask for the manager for bilingual assistant would a pleasure attend any doubt in your language. Sorry for the loud night with the...More
The Teotihuacan site is large enough that you need more than 2-3 hours to do it justice. This is the perfect hotel for an overnight visit. You can walk to the site in 10 minutes and get there before the tour buses which arrive around...More
Response from 061611a, Gerente at Villas Teotihuacan Hotel SPAResponded 1 December 2017
Thank you for the time in share your opinion, we are putting some portable heaters inside restaurant Media Luna for be ready for winter season thank you for let us know this. Also we invite to our guest in ask for fireplace service inside the...More