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06/08/2017 07/08/2017
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    El Santuario Hotel And Spa

    Carretera Colorines KM 4.5, Valle de Bravo 51200, Mexico
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    US$235
    US$216
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    US$235
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    Traveller (233)
    Room & Suite (39)
    Dining (29)
    Mision Toreo Centro de Convenciones
    89 reviews
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    Overview
    • Excellent59%
    • Very good12%
    • Average8%
    • Poor9%
    • Terrible12%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Mision Toreo Centro de Convenciones
    89 reviews
    #1 of 5 hotels in Naucalpan
     
    Hotel Real Hacienda
    7 reviews
    #1 of 1 hotels in Ocoyoacac
     
    Hacienda de la Luz Boutique & Mountain Park Resort
    103 reviews
    #1 of 1 hotels in El Consuelo
     
    La Muralla
    50 reviews
    #1 of 5 hotels in Metepec
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (395)
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    1 - 5 of 58 reviews

    Reviewed 3 days ago via mobile

    Nice views but very bad service (the staff is nice but they just won't try to solve anything), average food or below, and the installations (other than the pool) are cheap. Kitchen closes at 22:30, but one day they decided to fumigate at 21:00 and...More

    Thank huesped2020
    Reviewed 3 weeks ago

    Perfect for a middle-age couple to acclimate to the altitude a little. My wife and I stayed here 1 Sunday evening at the end of February, '17 as we transitioned from sea-level living for hiking in the mountains to see the Monarch butterflies. We had...More

    Thank Jean Pierre M
    Reviewed 7 June 2017

    Recently I visited this hotel with a group as I'm a meeting planner and I was really satisfied with the great service of Pepe and all the team from the hotel. They were always willing to help my group no matter what the requirements were;...More

    Thank MarianaVG
    Response from ElSantuarioHotel, Director General at El Santuario Hotel And SpaResponded 8 June 2017

    Thank you for sharing your comment, it was a pleasure to have met you. We look forward to your next visit. Regards

    Reviewed 15 May 2017 via mobile

    This hotel is better for couples. The view is amazing, just in front of the lake. The rooms are rustic but nice. Be prepared to walk a lot (including stairs). Food is very good. However service is slow, waiters are not very well trained and...More

    Thank Zammonde
    Response from ElSantuarioHotel, Director General at El Santuario Hotel And SpaResponded 30 May 2017

    ¡Hello! Thanks for sharing your comments, we so sorry for the bad experience in our restaurant, we will working for improve our services. Regards.

    Reviewed 22 March 2017

    This hotel has a lot of potential: The views from the town and the lake form this hotel are stunning, the installations are very pretty and the arquitecture of the hotel is also quite nice. However, none of that matters at the end since the...More

    Thank Jonathan P
    Response from ElSantuarioHotel, Director General at El Santuario Hotel And SpaResponded 30 May 2017

    ¡Hello! We so sorry for the bad experience that you has whith us, thank you for sharing you comments that make we better our services. Best Regards.

    Mision Toreo Centro de Convenciones
    89 reviews
    #1 of 5 hotels in Naucalpan
     
    Hotel Real Hacienda
    7 reviews
    #1 of 1 hotels in Ocoyoacac
     
    Hacienda de la Luz Boutique & Mountain Park Resort
    103 reviews
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    La Muralla
    50 reviews
    #1 of 5 hotels in Metepec
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Bar/Lounge
    Details
    • Price range
    • US$205 - US$386 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Romantic Hotel in Valle de Bravo
    • #5 Spa Hotel in Valle de Bravo
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 64
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Priceline, TripOnline SA, Hotwire and Cancelon so you can book your El Santuario Hotel And Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Estado de Mexico >
    • Valle de Bravo
    • Also Known As
    • El Santuario Hotel And Valle De Bravo ,
    • Hotel El Santuario
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    Traveller (233)
    Room & Suite (39)
    Dining (29)
    Pool & Beach (16)
    Hotel & Grounds (182)
    Business Centre & Event Rooms (15)
    Family and Play Areas (10)
    Bathroom (7)
    Nearby
    Mision Toreo Centro de Convenciones
    89 reviews
    100.54 km away
     
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    61.78 km away
     
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    50 reviews
    58.30 km away
     
    Hotel Real Hacienda
    7 reviews
    73.51 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Jose M
    10 January 2017|
    AnswerShow all 2 answers
    Response from donnasA826HQ | Reviewed this property |
    I am not familiar with the hotel agenda regarding children's activities. I do know that all luxury hotels in Valle offer activities for children. Best ever, arrive for one the many Festivals offering incredible performances... More
    0
    Votes
    Room Tips
    "Book by phone, daylight hours, weekdays. Habla usted Inglés? If you succeed, then your Spanish is good enough..."
    Read review
    "Avoid this hotel if you can, much better and cheaper options are available in Valle"
    Read review
    "great views, spa services, relaxing"
    Read review
    "in front of lake,does not worth to pay for master or garden suit"
    Read review
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