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08/10/2017 09/10/2017
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    El Santuario Hotel And Spa

    Carretera Colorines KM 4.5, Valle de Bravo 51200, Mexico
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    08/10/2017 09/10/2017
     3 people are viewing this hotel
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    US$252
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    Traveller (255)
    Room & Suite (41)
    Dining (31)
    Overview
    • Excellent60%
    • Very good12%
    • Average7%
    • Poor9%
    • Terrible12%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Deals
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$252
      View Deal
    • Junior Suite with Private Pool
      US$251
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    • Junior Suite, Private Pool (Free parking, Free WiFi)
      US$252
      View Deal
    View all 11 deals
    Write a Review
    Reviews (402)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 60 reviews

    Reviewed 1 week ago

    What a place! enjoy relax... exclusivity great park, great installations, great ambience. peace and relax. I just spent the day there, at the marina, I have not seen the rooms, but I guess they are awesome too.

    Thank Jens R
    Reviewed 2 weeks ago via mobile

    Starting from the road to get there it's about 1 hour and 15 min from Toluca not so bad, its located right in one of the Hills in front the lake of Valle de Bravo. The entrance: Beautiful and luxury Valet Parking: Excellent service, the...More

    Thank Hugo S
    Reviewed 9 August 2017

    I took the family to Valle The Bravo and my wife is really the one that picked El Santuario for us to stay at and everyone loved it.... the service si good, in parts of the resort the service was really good in other parts...More

    Thank Juan Carlos T
    Response from ElSantuarioHotel, Director General at El Santuario Hotel And SpaResponded 11 August 2017

    Hi, thank you very much for your opinion, this will help us improve our customer service and quality in our food. It was a pleasure to have them taken care of. Excellent day

    Reviewed 29 July 2017 via mobile

    Nice views but very bad service, the staff is nice but they won't try to solve anything, average food and it was served cold more than once, the installations (other than the pool) are cheap, the bed was uneven, and the spa is nasty (see...More

    Thank huesped2020
    Response from ElSantuarioHotel, Director General at El Santuario Hotel And SpaResponded 11 August 2017

    Hello, good morning, we apologize for the whole hotel team, we regret that your experience was not what was wanted and that your experience was not pleasant. We appreciate your comment, it will be of great help to improve our services. Good day.

    Reviewed 3 July 2017

    Perfect for a middle-age couple to acclimate to the altitude a little. My wife and I stayed here 1 Sunday evening at the end of February, '17 as we transitioned from sea-level living for hiking in the mountains to see the Monarch butterflies. We had...More

    Thank Jean Pierre M
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Bar/Lounge
    Details
    • Price range
    • US$245 - US$386 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Romantic Hotel in Valle de Bravo
    • #5 Spa Hotel in Valle de Bravo
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 64
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Priceline, Orbitz, Cancelon, TripOnline SA, Hotwire and Agoda so you can book your El Santuario Hotel And Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Estado de Mexico >
    • Valle de Bravo
    • Also Known As
    • El Santuario Hotel And Valle De Bravo ,
    • Hotel El Santuario
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    Traveller (255)
    Room & Suite (41)
    Dining (31)
    Pool & Beach (18)
    Hotel & Grounds (198)
    Business Centre & Event Rooms (15)
    Family and Play Areas (10)
    Bathroom (7)
    Nearby
    Crowne Plaza Lancaster Toluca
    233 reviews
    61.92 km away
     
    Hacienda de la Luz Boutique & Mountain Park Resort
    104 reviews
    61.78 km away
     
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    599 reviews
    65.25 km away
     
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    Ask a question
    Questions & Answers
    Jose M
    10 January 2017|
    AnswerShow all 2 answers
    Response from donnasA826HQ | Reviewed this property |
    I am not familiar with the hotel agenda regarding children's activities. I do know that all luxury hotels in Valle offer activities for children. Best ever, arrive for one the many Festivals offering incredible performances... More
    0
    Votes
    Room Tips
    "Best place in Valle? Perhaps!"
    Read review
    "Pick any rooms closer to the middle of the resort, better view."
    Read review
    "Book by phone, daylight hours, weekdays. Habla usted Inglés? If you succeed, then your Spanish is good enough..."
    Read review
    "Avoid this hotel if you can, much better and cheaper options are available in Valle"
    Read review
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