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Hacienda De Los Santos

385 reviews
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Traveller (268)
Room & Suite (50)
Dining (28)
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Overview
  • Excellent95%
  • Very good3%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“music festival”(9 reviews)
“de los”(15 reviews)
“movie theater”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (385)Write a Review
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Traveller rating
300
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LanguageEnglish
300
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All reviewsmusic festivalde losmovie theatermexican townmagical placeexceptional staffbeautiful landscapingplan to returncopper canyonbucket listthe general managerpancho villachef reneold worldspanish colonialowners and staffjim
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1 - 5 of 313 reviews
Reviewed yesterday via mobile

The food in the restaurant was not what we expected, it took us a while to get the waiters attention, plus the food that’s supposed to be Mexican it was more like TexMex. The spa room is kind of small, even though the massage was...More

Thank Beba C
Reviewed 1 week ago

We were only there for three nights, but it was just what we needed! Quiet, relaxing, it is as close to heaven as one can get. Our days were lounging around the resort, our evenings were dinner at the restaurant with Ramon's music to comfort...More

1  Thank LindaS1158
Response from Nancy S, Owner at Hacienda De Los SantosResponded 1 week ago

You bring such a nice vibe to the Hacienda. Everyone seems to perk up when the two of you are on the property. You are such gracious and fun guests that we, and the staff, are always sad to see you go. We await your...More

Reviewed 3 weeks ago via mobile

What a fabulous place. We came to Álamos on a whim for a few days to go to the FAOT music festival and were lucky to stay here. Everything about the place is wonderful. The Hacienda is beautiful, the staff beyond friendly and helpful. The...More

Thank Seabreeze223
Response from Nancy S, Owner at Hacienda De Los SantosResponded 2 weeks ago

What a serendipitous world you live in to magically show up during the fabulous FAOT Music Festival. Thank you for sharing your grand experience about the Hacienda. There are times we do get into overwhelm during the Festival and we are grateful that your expectations...More

Reviewed 5 weeks ago

The lush green grounds, the azure blue pools, the fountains trickling in the background; this is but a morsel of my sensational greeting at the Hacienda. Thereafter I was treated to an experience which truly stands out as spectacular. In many regards, second to none!...More

Thank Lance L
Response from Nancy S, Owner at Hacienda De Los SantosResponded 4 weeks ago

We are so pleased and excited by your beautiful and thoughtful review of the Hacienda. Having grateful guests just makes our work so fun. We live and breathe hotel and restaurant and find ourselves so happy to get such an awesome review. We have so...More

Reviewed 3 January 2018

My wife and I visited Alamos, Mexico for the first time over the New Years' holiday break and stayed at Hacienda De Los Santos. It was by far the most enjoyable and beautiful resort we have ever experienced, from the lush gardens, pools and fountains...More

Thank Tim C
Response from Nancy S, Owner at Hacienda De Los SantosResponded 6 January 2018

We really appreciate your phenomenal review of the Hacienda. You were exceptional guests and expressed your appreciation to our staff. That pleases them more than you will ever know. Jamie, our GM, enjoyed your company immensely and is so eager for your return. Arriving home...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Pool
Room Service
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$221 - US$533 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$221 - US$533 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (268)
Room & Suite (50)
Dining (28)
Pool & Beach (15)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
Ask a question
robertmF9685WU
28 October 2017|
AnswerShow all 3 answers
Response from SusanOrlo | Reviewed this property |
We live in Hermosillo, Mexico so we drove.
1
Vote
Olena880
29 September 2017|
Answer
Response from Nancy S | Property representative |
On the Hacienda web site (.haciendadelossantos) you will find a Spa tab, with a description of the treatments and the prices. We are certain you will be thrilled with any treatment you choose. Thank you for the question!
0
Votes
Justin D
19 January 2017|
AnswerShow all 6 answers
Response from ALAMOSMEXICO | Property representative |
Hi, if you are asking about the 'Alamos' region of Sonora my answer would be 'cartels are a non-event'. Every state in the country would have some sort of problem with cartels, especially border states such as Sonora but... More
0
Votes
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12
Room Tips
"Go for it, the Santo Domingo (we call it our honeymoon suite)!"
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"Ask to have a look"
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"Every room is excellent. We had a larger suite which we really liked with an extra sitting room."
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"A wonderful variety of rooms in varied sizes and amenities, and all spectacularly restored."
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