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Upon arriving at this hotel, it is noticed that there was not a lot of people traffic. Hardly saw anyone except the staff. Most of the people stay in at the Grand Oasis, which is closer to the beach. There was some good things and...More
Response from OasisHotelResorts, Director General at Oasis Tulum LiteResponded 2 weeks ago
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to read that your room wasn't what you expected, I will send your comments to the House Keeper manager to solve the situation...More
1. White sand beach; good snorkeling ; shallow & clear water.
2. Decent food in the restaurant located right on the beach.
1. No free wifi internet. As a courtecy, lots of resorts located on Mayan Rivera /Mexico provide free wifi at least...More
3 Thank Galina G
Response from OasisHotelResorts, Director General at Oasis Tulum LiteResponded 3 weeks ago
We would like to thank you for taking the time to give us your opinion about your experience. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay. All your comments are fully...More
My friend purchased a package deal that was 6 days/5nights, transportation to the resort, all-inclusive package and it required us to do a timeshare presentation. Our room was on the second floor. It was spacious and the a/c worked great but no patio, balcony or...More
I truly don't know how there were positive reviews for this resort. If I could give this a zero I would. I wish I was exaggerating when I say these things but here are the following issues I had during my stay:
1. Rooms smell...More
The worst vacation experience I have ever had. Our rooms took 2 hours to get ready, our air conditioning was broken, toilet would not flush ( it was "fixed" multiple times), the shower would not drain, and we were woken up each morning at 7...More
US$176 - US$298 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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Response from OasisHotelResorts | Property representative |
La playa se encuentra a 200 metros del hotel. En caso de que quieras hacer un upgrade es necesario solicitarlo al momento de tu llegada en recepción pero esta sujeto a disponibilidad.