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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#3 of 22 Hotels in Akumal
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6,236 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,176: English reviews
Edmonton, Canada
Reviewed 9 March 2016

Some good, more bad. We chose this hotel because of the golf course, scuba center and the fact that it was rated ( by them ) as a 5 star. The Good -Transport from the air port was excellent. It was a very nice bus and the guide was especially friendly with great english. -Food. The food was excellent at...

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Helpful?
6Thank Daryl F
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Daryl, On behalf our team we want to thank you for sharing your comments regarding your visit to our hotel, we take seriously the comfort of our guests and feedbacks like yours are truly useful as we can evaluate the quality of our services and focus our attention on the needed areas. Thank you for your honesty and we...

Reviewed 8 March 2016

There were very many positive things about this resort. The staff was extremely helpful and the rooms were nice. This was not on the beach, which was very disappointing. It was the only selection of the many hotels in our square deal that would not be on the beach and based on the number of square deal arrivals, I do...

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Helpful?
4Thank Tami P
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for sharing your valuable comments regarding your recent stay at our hotel! It is very pleasant to read that your first impression did not darkened your entire stay, as our property is not located ocean front. However, we take seriously the comfort of our guests, that is why, we endeavor to provide the best service around...

Reviewed 8 March 2016 via mobile

Where to start? My friend planned our girls week of fun in the sun and relaxation. We stayed on the Luxury Adult Only side of the resort and our room overlooked the activity pool. Rooms- cleaned daily, nicely updated. Staff- amazing and friendly. Rico was one of the activity planners- fantastic, friendly, and always leaves you laughing. Lobby staff are...

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8Thank Melissa_Staniforth
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Melissa, On behalf our entire team, we want to start by thanking your wonderful and positive review from your stay at our hotel, we take seriously the comfort of our guests and comments like yours are truly encouraging as we know all our efforts are not in vain, yet appreciated. Thank you also for recognizing the hard work from...

Reviewed 7 March 2016

My wife and I stayed here with another couple from Feb 13 to the 20th. We wanted an adults only resort that was quiet and relaxing as this was. Rooms were very nice as we had the penthouse suite, food was very good but the buffet was not as great as people write about on here I will keep this...

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1Thank terbren
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all, we would like to thank you for taking from your time to share your comments about our hotel, we appreciate your time and that you have enjoyed from our services. Regarding your observations about the buffet, be sure your comments will be properly addressed in order to improve on the matter. We sorry all your...

Hamilton, Canada
Reviewed 7 March 2016

We traveled to the Luxury Grand Bahia Principe Sian Ka'an resort the first week in March. Overall this is likely the best all inclusive we have vacationed at with one exception and certainly the best for the price. Flight: Air Transat. It was just okay, something to endure in order to get to your destination. We purchased the option plus...

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13Thank coralrosado
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, It was a pleasure to have welcomed you here in our hotel, our hearts overflow in happiness by reading you had such a great time and enjoyed from all our services and attentive staff. Demetrio among all others will be very happy to read they caused a deep and positive impression on you. Thank you for all your...

Toronto, Canada
Reviewed 6 March 2016

This is the best resort I've visited in the Caribbean. You will not be disappointed. Sian Ka'an is not located on the beach. At first this was a huge deterrent for my girlfriend and I, but the waning CDN dollar meant we had to choose an adults-only resort that fit our budget. Lucky for us - being away from the...

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18Thank RobTheGood
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for sharing your positive feedback regarding your stay at our hotel, we appreciate you have mentioned the particular areas and services that made from your holidays something memorable and worth of highlighting. There is no better compliment than our guests satisfaction and you can rely confident that we will be more than pleased to welcome you...

Reviewed 5 March 2016 via mobile

We just got back last night, would go back tomorrow. The service and food is incredible. We probably wouldn't spend full days there as the ambiance is a bit too quiet for us but it's nice to get back to at the end of a full day on the beach. The trams that take you everywhere are a lot of...

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12Thank michelle b
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Michelle, It is very comforting to read you have enjoyed truly from our services and friendly staff while you were here with us. Thank you for such positive words, as we feel encouraged to keep up the good work. Thank you also for highlighting the honesty from our team and how we endeavor to make our guests feel secured...

Rive sud de Montréal
Reviewed 4 March 2016

It was our first time in Mexico... in a all included. We are used to travel in Costa Rica and Europe... never in a all included concept. we need to rest and... this is a great place to do so. We rented a penthouse with the terace and a little jacuzi and we enjoyed very much. However, the resort is...

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6Thank pamiche
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, thank you for your valuable feedback of you vacations in Mexico and that you enjoyed the food in the restaurants of the hotel, the friendliness of the staff and that were to your liking the evening shows. Cordial greetings! Esmeralda Gómez Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Maidstone, United Kingdom
Reviewed 4 March 2016

My wife and I stayed here in September 2015. this is a peaceful retreat to wind down and relax. The staff are attentive and polite and very helpful. We were joined by friends later in the holiday and all of us enjoyed visiting all the other hotels by using the trains. I would say this hotel is foe people wanting...

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5Thank Gordon9245
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thanks for your comments about you experience in our hotel, and we are happy that you liked the service, and you enjoyed the delicious food in a la carte restaurants Best Regards Esmeralda Gómez

Grimsby, Ontario, Canada
Reviewed 4 March 2016

My spouse Donna & I attended this resort the week of Feb13-20, 2016 along with another couple. We are 48 year old Caucasians. We flew out of Hamilton, Ontario via Air Transat; a 3.5 hour flight. It was then about 80 minutes from the airport to the resort via personal shuttle. We booked the personal shuttle online in advance from...

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16Thank RobViles
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thanks for sharing your experience about your holiday and we are pleased that in general you liked the hotel. We are happy that you liked the food, service, the bars, and also that you enjoyed our paradise beach. Best Regards! Esmeralda Gómez Luxury Bahia Principe Sian Ka’an Don Pablo Collection

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM909 - RM2,478 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Akumal, Mexico - Riviera Maya
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#3 Luxury Hotel in Akumal
#3 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We love the area near the Sushi Bar & Jacuzzi Pool”
 of 5 bubbles detracys, 9 Dec 2016 | Read review
“We had a 2nd floor Junior Suite Superior, very spacious, but the balcony was very narrow, this year we decided to try the Penthouse Suite.”
 of 5 bubbles Credim, 8 Dec 2016 | Read review
“If you want to stay close to the lobby, book building 5 or 6.”
 of 5 bubbles Garymcd, 8 Dec 2016 | Read review
“In the back of the hotel there are three beautiful pools if that is what you are looking for.”
 of 5 bubbles VacationinLuxury, 8 Dec 2016 | Read review
“Look on-look to see what area you would your room request to be.”
 of 5 bubbles BABPCLAN, 7 Dec 2016 | Read review
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