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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#4 of 23 Hotels in Akumal
Certificate of Excellence
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6,510 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,373: English reviews
Canada
Reviewed 4 May 2016

We spent 10 days at the Sian Ka'an, and I did not want to leave! From the minute we stepped off the bus, the service was exceptional. Check in was fast, room was ready an hour after arrival, which gave us time to eat and have a drink. Room was nice, jr suite, good size, bathroom is kind of small...

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5Thank MDSCNS
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all thank you for trusting and for choosing us to enjoy your holidays. We really appreciate you taking the time to write some valuable comments about your stay at our hotel. We are very happy to hear that you enjoyed the food during your stay and really appreciate you mentioning our different department staff. We are...

Halifax, Canada
Reviewed 3 May 2016 via mobile

We are once again so happy that we are at the Sian Kaan resort with our travel group.We are repeat guests.I can't express how great this resort is.Anybody that gives this place a bad review must have a heart of stone.The service is excellent and consistent.The staff are incredibly dedicated to their jobs.I don't know how they pull it off...

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2Thank dscvmc
RRPPSIANKAAN, Relations Publiques at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all thank you for your loyalty and for choosing us once again to enjoy your vacations. We really appreciate you taking the time to write some valuable comments about your stay with us and for mentioning our different department staff, thanks for appreciating the hard work of our employees, it really incentives and encourages them to...

Vancouver, Canada
Reviewed 3 May 2016

Beautiful resort. Those who stay here can access all of the amenities at their sister hotels. It does not necessarily work reverse which makes sense as lower rated. Shuttle service runs throughout. Good selection of restaurants throughout the properties. Plenty of space to enjoy the pools with activities or quiet areas. Popular for weddings. Most enjoyable visit.

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2Thank Where_to_travel_next
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all thank you for choosing us to enjoy your holidays. We really appreciate you taking the time to write some valuable comments about your stay at our hotel. Thank you once again for your time and your opinion. Kind regards Analí Barboza Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Mississauga
Reviewed 3 May 2016

Best resort my bf and I have ever been too. Definitely would come back, just really amazing food, people are friendly, lots of excursions, hotel rooms are spacious and clean. 1. Location: keep in mind the Bahia Príncipe is 1.5 hrs bus ride from the airport, however the luxury resort was so amazing I would go back again. The Bahia...

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7Thank MississaugaGirl1234
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all thank you for trusting and choosing us to enjoy your holidays. We really appreciate you taking the time to send some valuable comments about your stay with us. It is for guests like you who send us some nice words after their holiday, that our staff finds every day the motivation and energy to keep...

Naucalpan, Mexico
Reviewed 3 May 2016

This hotel is an all inclusive resort, for adults only and overall I would say that if you want to relax, eat well and be in a quiet and relaxing place. The complex includes several resorts of the same chain, and is so big that you have to take golf carts to move around the complex. Be aware that this...

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2Thank penichiki
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest: First of all thank you for choosing us to enjoy your holidays. We really appreciate you taking the time to write some valuable comments about your stay at our hotel. The comments and suggestions we receive from our guests are very important and will be taken into great consideration. We expect to have the opportunity to welcome you...

Columbia, South Carolina
Reviewed 3 May 2016

We were a little skeptical after reading the reviews about this property because it is across the road from the other resorts and you have to take a trolley to the beach. NO WORRIES!! It is a short 10 to 15 minute ride and the trolley goes back and forth all through the day into the night. We never had...

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1Thank chattygaddy
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all thanks you for choosing us to enjoy your holidays. We really appreciate you taking the time to send some valuable comments about your stay with us. We are very happy to hear that you enjoyed your stay at our hotel and also the golf course, hope we can repeat this wonderful experience in the near...

Stowe, Pennsylvania
Reviewed 3 May 2016 via mobile

My husband and I decided to take our first trip to Mexico this year. We stayed at this resort from 4/23-4/30. We chose this resort based on reviewing so much positive feedback. We arrived around 230pm and check-in was pretty quick. The hotel lobby was inviting and open. The staff were very friendly. We made our dinner reservations immediately and...

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5Thank Marcy S
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Marcy, On behalf the entire team that composes our hotel, we want to thank you for choosing our property as your holiday destination and for sharing such detailed, yet positive feedback about the services that were available for you while you stayed among us. We do not pretend to flatter your review just because you have been very positive...

charlottetown prince edward island
Reviewed 2 May 2016

We just returned from this resort a few days ago April 14 to April 28 2016. Forty people for a wedding/vacation were there on the first week, then there were twelve of us the second week. The service provided by staff at this resort is top notch. I was very impressed at how they went beyond our expectations to ensure...

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4Thank oceanna_pei
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, We would like to thank you for choosing our hotel for your holidays and for taking from your precious time to share your positive comments regarding your stay. We take seriously the comfort of all our guest and by reading a positive feedback like yours, we feel honored and encouraged to be attentive to any request of our...

Wasaga Beach, Canada
Reviewed 1 May 2016

The head Butler Fausto checked us in on our arrival. No waiting in a long line at reception. He had booked some of the reservations for A La Carte dinners for us we had e- mailed him beforehand. He looked after all our requests for the next two weeks. As usual all the staff were great. Demetrio, Faustino and Christina...

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3Thank Tony W
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Tony, Thank you for sharing your positive comments about our staff, services and property. Fausto, Demetrio, Daniel and all the others will be very happy to read you had a great time and you even look forward to come back. We feel very encouraged to keep up the good work and be sure you will be very welcomed. Kind...

Reviewed 1 May 2016 via mobile

This is an adults only resort not a luxury resort. If you have only been to Cuba this resort may seem great. I take most of the blame, I chose this place thinking I found a luxury resort for about a thousand $ under what we usually pay. I was wrong and regret it immensely. Pros. Quick check in Staff...

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7Thank Otismaximus
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Dana, First of all we would like to thank you for trusting in our hotel as your holiday destination. We appreciate your preference, and by reading the service from Eric and our friendly staff made of your trip something pleasant, we feel happy. Regarding the inconvenience you experienced during your stay, be sure we will put serious thought on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM864 - RM2,290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Akumal, Mexico - Riviera Maya
Hotel Style:
#2 Romantic Hotel in Akumal
#2 Family Hotel in Akumal
#4 Spa Hotel in Akumal
#4 Luxury Hotel in Akumal
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“42223 great top floor- king bed- near activity pool”
 of 5 bubbles WendyG644, 16 Feb 2017 | Read review
“rooms far from the lobby are much more quiet at night”
 of 5 bubbles julesd541, 15 Feb 2017 | Read review
“Both times that we stayed at the Sian Ka'an we were pleased with our accommodations.”
 of 5 bubbles 917lilliant, 15 Feb 2017 | Read review
“Most rooms are OK, and there was very little noise after 11.00 PM”
 of 5 bubbles PortCoquitlamDave, 14 Feb 2017 | Read review
“You don't "need" the rooftop tub...but it's nice.”
 of 5 bubbles GraTK, 13 Feb 2017 | Read review
5 of 5