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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#5 of 23 Hotels in Akumal
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6,779 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,554: English reviews
Basildon, United Kingdom
Reviewed 28 June 2016

Upon returning to Sian Kaan once again we received a very warm welcome. As we have been several times before we were given an upgrade to a superior room (thanks Mariano) we also received flowers, fruit and champagne. which was a very nice touch. The front desk were exceptional this time. They showed endless patience connecting me to the wi...

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Helpful?
3Thank jabathome
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest First of all thank you for your loyalty and for choosing us once again to enjoy your holidays. We appreciate that you have taken the time to give us your feedback and glad to hear that you enjoyed your stay since you checked in until the last moment you stayed in our hotel. We will forward you review...

Montreal, Canada
Reviewed 27 June 2016

First time visiting with my family, was my mom's birthday. Accomodations were excellent, though we all agreed, that while the trams were charming the first day or two, they became annoying after a while, specially late at night... we'll probably stay in Akamal next time. The private beach is excellent, room service was perfect, especially with the scents we can...

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1Thank Rommel F
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, We would like to thank you for choosing us to spend your holidays. We are grateful for your comments regarding your recent stay with us and appreciate that you have taken the time to give us your feedback. We are glad to hear that you enjoyed the rooms, food, beach, entertainment and the service of our staff. Once...

Saskatchewan
Reviewed 26 June 2016

We had the opportunity to return to one of our favourite resorts, the Grand Bahia Príncipe Sian Kaan June 18 - 25th to celebrate our 26th Anniversary. We have been to this complex several times staying at the Coba, Akumal and Sian Kaan sections. The Sian Kaan is our favourite section for a few reasons. We enjoy having access to...

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1Thank beach4me42
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all thank you for your loyalty and for choosing us once again to enjoy your holidays. We are glad to read that we met your expectations and that you had a great experience enjoying all our facilities and the service. We would be really happy to welcome you again at the Riviera Maya. Sending our kindest...

Tampa, Florida
Reviewed 26 June 2016

Sometimes it isn't better to go back after a wonderful first experience. We had visited Sian Ka'an last September (see my old review) and thought it was fantastic. This time around, not as much. The friendliness of the staff was inconsistent and although the food was great, we did not have enthusiastic servers or memorable ones. As privilege members we...

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Helpful?
3Thank Marci S
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, We would like to thank you for trusting and for choosing us to spend your holidays We appreciate that you had taken the time to give us your feedback,your comments are valuable to us in order to continuously improve our service and standards. We would like to express our appreciation for your concerns and suggestions; we will discuss...

Calgary, Canada
Reviewed 26 June 2016

I would like to say that this was my first time ever going to Mexico, my friend booked our trip and I do what I do for anything, read the reviews. I was a little worried about this trip because I had read that a lot of people believe that this hotel is a 55+ hotel i got a little...

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1Thank ACanadianSweetheart
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for choosing us to enjoy your holidays. We really appreciate you taking the time to send your comments about your vacation in our great hotel. We are glad to read that you enjoyed the buffet, the food, the drinks, the restaurants, and the friendly service of our staff. We hope we can welcome you again in...

Montreal
Reviewed 26 June 2016

Thank you Manager Frank Reyes for upgrade since we were celebrating our anniversary! Service was amazing, thank you Ramon and Yusari at Sian Kaan Buffet, always smiling, great service. A la Cartes were amazing even though evening buffet looked very good. Beach is beautiful, pools are clean...a few obnoxious , un appreciative tourists from all over the world that cannot...

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1Thank Callahan44
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, We would like to thank you for your recent stay with us. As a customer satisfaction orientated company, it is always a pleasure to read constructive comments as the ones you have kindly sent. We really appreciate you mentioning the service of our amazing staff, specially from Frank, Ramon and Yusari; also we are happy to hear that...

Nottingham
Reviewed 25 June 2016 via mobile

We have just come home from a 10 day break in the beautiful country of Mexico. We stopped in the Sian kaan resort of the Bahia principe collection and I can tell you it did not disappoint! The hotel is located within the jungle so expect wildlife animals and the obvious mosquitos (do not let this put you off). The...

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6Thank becky2008
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all thank you for your loyalty and for choosing us to enjoy your holidays. We really appreciate you taking the time to send some valuable comments about your stay with us. It is for guests like you who send us some nice words after their holiday, that our staff finds every day the motivation and energy...

scotland
Reviewed 24 June 2016

Just returned from this hotel , and not much to say, it is perfect in everything the hotel supplies for you as a visitor, All staff are very welcoming and cant do enough for you , would like to give special mention to Maria Jose who works in the lounge bar , i wish i could mention you all personaly...

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4Thank ScotlandJackie09
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for trusting and choosing us to enjoy your holidays. We appreciate your comments and we are glad that you had a great vacation in which you enjoyed. We are glad that our personnel have left a good impression. Your comment is a great motivation to our team to keep up with the professionalism and service. We...

North Carolina
Reviewed 24 June 2016

This is my third time staying at the Luxury Bahia Principe Sian Ka'an and everytime has been wonderful. The price point for what you get is easily one of the best bargains in the entire Caribbean. The food, service, rooms, amenities, staff, setting, etc. are all top notch. The resort is located on the western side of the highway (non-ocean...

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Helpful?
Thank GypsyRN76
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you so much for being so kind to share your positive comments from our services; it is truly comforting to read our guests have left our facilities with a joyful heart, as we strive every single day to pamper them in the fullest way possible. We have no more than grateful words for you have mentioning the...

Milton, Canada
Reviewed 23 June 2016

I stayed at Sian Kaan early June with my boyfriend just for a leisurely trip. Overall we had a good time and thought Sian Kaan and the whole Bahia complex was a good choice for a week's getaway. Many other commenters have said that the resort is better off for older folks. My bf and I are 26 and found...

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1Thank falafelraptor
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, It is for me on behalf our team a great pleasure to extend you our warmest regards and appreciation for your kind review and recommendation. We are very happy to read you had a good time among us and that you had the opportunity to enjoy fully from our services. Thank you for allowing us to host you,...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM863 - RM1,809 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Akumal, Mexico - Riviera Maya
Hotel Style:
#2 Romantic Hotel in Akumal
#2 Family Hotel in Akumal
#5 Spa Hotel in Akumal
#5 Luxury Hotel in Akumal
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less staff noise, pool side rooms are lots of fun, jungle side are very quiet and private.”
vicmica, 23 Apr 2017 | Read review
“Whatever your style, it is worth it to ask for preference in room location on the grounds.”
MoniqueB48, 23 Apr 2017 | Read review
“You don't want to be behind the stage off the lobby. It would be very noisy until about 11pm”
shihtzu2, 23 Apr 2017 | Read review
“We were hoping for a 2nd floor but ended up with a ground floor and still no complaints!!! AC worked perfect and never any noise!!!!”
649betty, 22 Apr 2017 | Read review
“choose a room that looks out over the jungle, instead of inwards towards the resort. It will be much more quiet at night.”
rachelcZ2786PH, 22 Apr 2017 | Read review
5 of 5