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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#5 of 23 Hotels in Akumal
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6,764 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,544: English reviews
Calgary
Reviewed 13 June 2016

We have been 26 times to different resorts in Mexico, and this one was the best resort we have been. We liked all. The rooms were clean and very modern, with big windows. The food was delicious. The beach was seafeed free. The service was exceptional. Especial tanks to two waiters at the Buffet Restaurant, Demitrio and Ramon. They provided...

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Helpful?
2Thank Mark5050
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, We would like to thank you for choosing us to spend your holidays. We are glad that you have enjoyed your room, the food, the beach and the service of our staff. It will be wonderful to welcome you again and give you the good service you already know. Warm Regards, Analí Barboza Luxury Bahia Principe Sian Ka'an...

Reviewed 13 June 2016

Loved this hotel, stayed for two weeks. Buffet food was great and the Japanese resturant was amazing, we ate several times here. Rooms are in apartment blocks so you get your own space, never want hungry as there was always somewhere to get food. Walk ways around the pools were so lovely - very green. The bus to take you...

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Helpful?
1Thank Janejaney1234
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you for your trust and for choosing our amazing hotel for your vacation. That you had a wonderful stay enjoying the amazing food, rooms, grounds and top notch service flatters us and make us feel very happy. We are already looking forward to welcome you on your future visit to the Riviera Maya, Warm Regards, Analí Barboza...

Germany
Reviewed 12 June 2016

Bahia Principe Sian Ka'an offers excellent service. Special compliments to Anchel & Carlos (Animation), Jonathan (main restaurant), Teresita (lobby bar) and Estella (japanese restaurant and main restaurant).

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Helpful?
Thank Nina G
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you very much for your recent visit to our hotel and for taking the time to write your impressions. We are very happy to hear that you had a great vacation. Thank you for mentioning our staff, specially, Angel, Carlos, Jonathan, Teresita and Estella. We would be delighted to host you again in the future. Best regards...

Newcastle upon Tyne
Reviewed 11 June 2016

We deceided to go back to Mexico 2 years after out last visit and after a fabulous holiday at the Bahia Principe Akumal we chose the same complex.This time we were booked into the Coba,on arriving at reception we were offered an upgrade to the Sian Kaan which i remembered from the last time and gratefully took.The hotel is very...

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5Thank denmal
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Please receive greetings from us; we would like to thank you for choosing us. It is an honor for us to read that you had a fantastic experience and that you enjoyed the food, the a la carte restaurants, location, wildlife, grounds, cleaniless and the service of our staff. Thank you for sharing your views with us and...

Kent, United Kingdom
Reviewed 11 June 2016

We had read all the reviews for this hotel before we booked and were expecting perfection, but this was not the true picture. The food was very good, in the main, and the service was excellent, and this is the main reason for my rating of four stars. The room was disappointing. Granted, it was the basic garden junior suite,...

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Helpful?
1Thank Sanda-Be
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, On behalf of the team I would like to take this opportunity to thank you for your feedback regarding your recent stay at our hotel. We are glad to hear you enjoyed the friendly service and quiet ambience. Thank you for mentioning the points where we can improve; be sure we will give proper attention. We have already...

Liverpool, United Kingdom
Reviewed 11 June 2016 via mobile

Right, where to start!! Im just going to add this first I had my phone stolen and a pair of glasses so be careful with your belongings!!!!!! ROOM:: the rooms are small not enough cupboard space for two people with 14days worth of clothes. The bed was quite hard and the lighting was awful it was very dark even with...

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2Thank Jones172
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all I would like to thank you for your detailed feedback regarding your stay. I would like to make a heartfelt apology that your stay was not up to your expectations. Our team works very hard to ensure our facilities and services are superior and strive to be the best hotel around. Every detail mentioned, had...

Vallejo, California
Reviewed 11 June 2016

I took this trip with my two sisters and we had a wonderful time. The staff was very attentive to our every need and went above and beyond to ensure our stay was excellent. There was a guy who came and filled our Jacuzzi tub on our patio every evening when we requested it with rose petals, aroma therapy and...

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Helpful?
1Thank snlrn2010
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all thank you very much for your recent visit to our hotel and for taking the time to write your positive impressions about our hotel. We are very happy that you appreciated the service, the facilities and our friendly staff. Your feedback will be shared with our team and will definitely encourage us to continually provide...

Minneapolis, Minnesota
Reviewed 10 June 2016

We have stayed at the Sian Ka'an resort twice and highly recommend it to anyone looking for a boutique resort experience with the amenities of a much larger facility. Sian Ka'an is situated on the jungle side of the highway and with the lush grounds, beautiful pools, and impeccable service, you hardly miss the ocean. Never fear! The ocean is...

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Thank breentastic
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, We are glad to read that you had a fabulous time at our relaxing hotel, thank you so much for choosing us for your trip to Mexico. Your feedback will be shared with our team and will definitely encourage us to continually provide all our guests with the best experience they truly deserve. Thank you for recommending our...

Vernon, Canada
Reviewed 10 June 2016

this was our 3rd time at the Sian Ka'an resort and our guests (28) all came for our daughter's wedding on apr. 27th at the akumal beach. NO reservation for all of us at dolce vita the night before wedding and NO reservation for honeymooners at the Sian Ka'an. so many other mishaps and some good things as well. overall...

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Helpful?
2Thank shermchristine
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all I would like to thank you for your comments regarding your recent stay with us. It will certainly help us to keep focusing on customer satisfaction and fulfillment of our hotel standards. Also we would like to make a heartfelt apology that your stay was not up to your expectations. Once again thank you for...

Hatfield, United Kingdom
Reviewed 9 June 2016

3 days of child free pure relaxation! Great hotel in beautiful surroundings. The room was lovely with a stunning rooftop terrace and jacuzzi. Food was delicious and they were extremely helpful with my gluten free diet, chef took me round buffet at each meal to say what was ok for me to eat, they were also happy to cook fresh...

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Helpful?
1Thank Jody H
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for making us participant of your vacations and for trust in us. We are honored that you mentioned that you had a great holiday, and that you enjoyed the facilities and the services! We really wish this was not the last time that you give us the opportunity to welcome you and we hope to see...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM871 - RM1,813 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Akumal, Mexico - Riviera Maya
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#5 Luxury Hotel in Akumal
#5 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were hoping for a 2nd floor but ended up with a ground floor and still no complaints!!! AC worked perfect and never any noise!!!!”
649betty, 22 Apr 2017 | Read review
“choose a room that looks out over the jungle, instead of inwards towards the resort. It will be much more quiet at night.”
rachelcZ2786PH, 22 Apr 2017 | Read review
“We have a superior garden suite, garden view......centrally located room 40103”
KELLIT368, 20 Apr 2017 | Read review
“Try and get a room facing away from a pool maybe, some pools are activity pools so it gets a bit noisy.”
baimoh, 19 Apr 2017 | Read review
“anything before or after 17!!!”
CoriMiles, 15 Apr 2017 | Read review
5 of 5