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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

#5 of 23 Hotels in Akumal
Certificate of Excellence
12/06/2017 13/06/2017
1 room 2 adults 0 children
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6,913 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,632: English reviews
United Kingdom
Reviewed 10 July 2016

We arrived at the hotel and were disappointed initially with our garden room as was deep in the trees and jungle and the jacuzzi was surrounded by so many trees and bushes that it is unlikely you would ever want to use it given the humidity. We then complained about the room and were offered a penthouse suite on the...

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Helpful?
4Thank Graham B
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf of the entire team I would like to take this opportunity to thank you for your comments regarding your recent vacation at our hotel. We really appreciate you taking the time to write some valuable comments about your stay at our nice hotel. The comments and suggestions we receive from our guests are very important to...

Texas
Reviewed 10 July 2016 via mobile

If you don't realize this resort is not beachfront you have not researched your vacation options, so there should be no complaints about that on this site. With that said its only a short tram ride to a beautiful private beach with beach service as well as access to the other 3 Bahia resorts and at least 1/2 a mile...

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1Thank jkm5962
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Please receive greetings from the Riviera Maya; we would like to thank you for choosing our resort to spend your holidays. Thank you for posting a review regarding your stay at our lovely resort. It is always a pleasure to know that our guests had a great time enjoying our services and facilities. We would be delighted to...

Reviewed 9 July 2016 via mobile

Loved the resort, food, casino and especially the beach!!! Water is crystal blue!! All the staff is very nice to everyone! Only thing I would ask to change is maybe a patio cover/ enclosure over the jacuzzi area in the penthouse do to so many bugs everywhere but I guess it goes with the area😬

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Helpful?
Thank Melissa T
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for trusting and for choosing our hotel for your vacation. Thank you for taking from your valuable time to share your kind and positive review. It is so nice for us to read that you enjoyed our facilities, the food, the casino, the beach and the staff service. It will be wonderful to welcome you back...

Reviewed 9 July 2016 via mobile

Stayed in the sian kaan after an upgrade for 10 nights from the 23rd June to the 3rd July 2016 in room 41202. Was a little disappointed that there was nothing done special in our room as it was noted on our paperwork it was our anniversary ( having seen other people's rooms). The room was spacious enough for the...

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Helpful?
Thank Sharon M
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, We are really happy to know that you had one of your best vacations ever!! It is great to receive such good comments about our services and facilities. Thank you for writing about the things you enjoyed the most. We would also like to thank you to bringing to our attention your perception the things that we can...

Bristol, United Kingdom
Reviewed 9 July 2016

We booked two weeks end of May, beginning of June, not having been to Mexico before. Everything was brilliant on this holiday, even the flights (10 hrs) weren't as bad or boring as they might have been. New Dreamliner is very good. We knew the hotel was going to be good as soon as we arrived. We were greeted with...

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4Thank RobPole
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for choosing us for your first vacation in Mexico. We are pleased to know that you enjoyed your recent stay at our hotel. Your positive comments about our services and facilities are very rewarding. Rest assured that your feedback will be shared with our team and will definitely encourage us to continually provide all our guests...

Chippenham, United Kingdom
Reviewed 8 July 2016

Fabulous holiday to celebrate my 50th Beautiful room, great food selection. First evening we visited Guest Services and booked up restaurant reservations for all the nights we requested. The novel little shuttle train was an excellent easy way to get to the various hotels in the resort for the other a la carte restaurants or getting down to the beach....

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1Thank k13oxy
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, It is great to know that you enjoyed our quiet resort. Thank you for taking time to post your experience It is always a pleasure to know the things that our guests enjoyed and also to learn from your experience and identify the points where we can improve. It will be a great pleasure to welcome you back!!!...

Reviewed 8 July 2016

Can not say enough about the service, meals or the staff. The whole week was very enjoyable to all party members. staff took great care of us, very friendly. Meals were great lots of food to pick from. On site events are posted each day . Grounds very clean, Sleeping areas away from events so you get a good sleep.

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Helpful?
Thank Alex G
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for taking time to write about you nice stay at our hotel. We are happy to know that you enjoyed the food, grounds and the staff service. We appreciate your comments and we are glad that you had a great vacation in which you enjoyed Looking forward to welcome you again in Mexico. Analí Barboza Luxury...

A TripAdvisor Member
1 review
Reviewed 8 July 2016 via mobile

I just arrived home after a week here with my husband. First impression was it looked a little tired and in need of an uplift. However, after spending more time here, I got to love the staff, beach and buffet! Room - our first room had a/c which could not be lowered below 22.5c so when we asked about it,...

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Thank A TripAdvisor Member
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, We are glad to read that you had a wonderful time at our hotel, thank you so much for choosing us for your vacation. It is so nice for us to read that you enjoyed the beach, the buffet and staff service. All your points of improvements will be reviewed in our next meeting so we can keep...

Brampton
Reviewed 8 July 2016

My wife and I stayed at this resort from June 11 - June 18 and loved every moment of it!!! I'll do my best to highlight key areas so it's easier for you to follow + get the highlights that I found helpful when reading past reviews to help us decide on Luxury Bahia Principe - Sian Ka'an for our...

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2Thank Ryan N
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, We would like to thank you for choosing our hotel and for taking time to write such a good review about or exceptional property. We are glad to read that you enjoyed the buffet, the facilities, the food, the entertaiment, the beach, the service of our staff and the access to our sister hotels. Also I would like...

Toronto, Canada
Reviewed 8 July 2016 via mobile

We stayed at Sian Ka'an from June 16-23, flew Air Canada rouge from Toronto. It is about 1.5 hr from the Cancun airport. Check-in: was very fast, you just need to fill out a little form, they will discuss the layout of the resort with you and give you your bracelets, we where able to meet Analí Barboza who my...

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2Thank beachsunsand H
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Mr. and Mrs. Hollinger First of all thank you for your loyalty and for choosing us once again to enjoy your holidays. I really appreciate you taking the time to send all your valuable comments about your stay at our resort. We appreciate you mentioned that you enjoyed the restaurants ala carte, the buffet, the pools, the beach the...

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM829 - RM1,781 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Akumal, Mexico - Riviera Maya
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#5 Spa Hotel in Akumal
#5 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a cool, quiet non-smoking room. We were in building 14 on the 3rd floor. Loved it and would request it again.”
NanSea123, 28 May 2017 | Read review
“Quiet rooms in the 17, 18 and 19 blocks.”
newarkOntario, 28 May 2017 | Read review
“Upper rooms have more privacy”
373daver, 25 May 2017 | Read review
“They are all really lovely and the complex is quiet”
karenmP5675PC, 24 May 2017 | Read review
“Basic rooms are plenty big enough upper floors are best if you want to avoid bugs and noise if you don't mind climbing stairs.”
tammyl981, 22 May 2017 | Read review
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