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The Sian Ka'an at Grand Tulum

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Traveller (197)
Room & Suite (47)
Pool & Beach (45)
Overview
  • Excellent55%
  • Very good22%
  • Average11%
  • Poor4%
  • Terrible8%
Travellers talk about
“white box”(12 reviews)
“maki”(5 reviews)
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (146)
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89 results
Traveller rating
42
21
11
5
10
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LanguageEnglish
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42
21
11
5
10
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All reviewschampagne loungewhite boxmakismart cardos lunascalm resorttacoplunge pooladults only sectiongrand oasisocean viewpool bar during the daybeach waiter servicebad wineoceanview roomsian ka'andouble sinks
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1 - 5 of 89 reviews
Reviewed 4 days ago via mobile

I really don’t understand where all the bad reviews come from. My wife and I booked a beach front bungalow at another resort in Tulum and all we had was a seaweed view. We literally could not go In the water or even see the...More

1  Thank Peter B
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded yesterday

Dear Peter, Thank you so much for the recommendation, and for taking the time to share how was your stay with us, we love the fact that your trip was amazing since the first step, we are very happy to see that you received a...More

Reviewed 6 days ago

we have been to 20+ 5 star adult only resorts in the caribbean, and this one is the worst by far. they are putting lipstick on a pig here. fit and finish of resort is lacking, service is spotty, kids dining in the adult restaurants,...More

5  Thank Dave M
Reviewed 1 week ago

The Sain Ka'an is a blissful experience for any and all! Please make sure to treat yourself to the spectacular place. The Oyster Restaurant was our favorite as we went 5 times out of our 7 day stay. Victor there was an unbelievable host and...More

1  Thank JKay O
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 1 week ago

Dear Jkay, Thank you for the time you have taking on sharing your opinion with us, we are very happy that you had a blissful experience, is great to know what were your favorite places and treats, hopefully, you can come back soon, and if...More

Reviewed 2 weeks ago

Everything was really comfortable, excellent restaurants and services, the people are friendly, you just have to organize yourself so that you do not find saturation in the restaurants, maybe the rooms require modernizingMore

Review collected in partnership with this hotel
Thank maurici0zarate
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 1 week ago

Dear Mauricio, We are truly happy that you had a pleasant time at our resort, we really love the fact that you enjoyed it so much and of course we will take note on the observations you made us so we can keep improving the...More

Reviewed 2 weeks ago

We booked at Grand Oasis Tulum but were upgraded to the adult only section at check in. Service and experience there was awesome. The only problems we had were when we used the alacarte restaurants on the Grand Oasis Tulum side. Very long lines and...More

Review collected in partnership with this hotel
1  Thank niemeyer22
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 2 weeks ago

Dear Guest, Thank you so much for taking the time to share your experience with us, is great to know that you had a great time staying with us and that you enjoyed the food, the service, and the drinks. Hopefully, you can come back...More

View more reviews
About
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$282 - US$582 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Akumal
#15 Spa Hotel in Akumal
#17 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$282 - US$582 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Akumal
#15 Spa Hotel in Akumal
#17 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (197)
Room & Suite (47)
Pool & Beach (45)
Dining (38)
Family and Play Areas (11)
Questions & Answers
Ask a question
Mandy H
26 July 2018|
AnswerShow all 10 answers
Response from OasisHotelResorts | Property representative |
Hello Mandy, Our WiFi connection usually works very well, sometimes goes down but our team members always put a lot of effort to fix it. Best Regards Social Media Team
1
Vote
Google Translation
gudan2017
29 June 2018|
AnswerShow all 2 answers
Response from ciaolele | Reviewed this property |
Call the resort
0
Votes
tripormiss
14 May 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hello, We have 7 Luxury Suites and just 1 Presidential Suite. Best Regards Social Media Team
1
Vote
Google Translation
Room Tips
"note! beach front rooms on second and third floor do not have any sliding doors or balconies!"
T212SCdavem
2 million years ago
Read review
"Face the pool area.......fantastic!"
jkayo585
2 million years ago
Read review
"Book on the S’ian Kian side."
niemeyer22
2 million years ago
Read review
"corner suite"
276debbiey
2 million years ago
Read review
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