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Luxury Bahia Principe Akumal Don Pablo Collection

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#5 of 22 Hotels in Akumal
Certificate of Excellence
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8,540 Reviews from our TripAdvisor Community

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Showing 6,344: English reviews
A TripAdvisor Member
2 reviews
Reviewed yesterday NEWvia mobile

We stayed at the hotel in the Mayan Riviera (Coba) in Mexico after having had a positive time in Jamaica at a Gran Bahia. Hoping to repeat a wonderful vacation with a toddler and baby in tow, we booked the hotel in Mexico. Unfortunately this was not the case as on the second day the hot water smelled of oil...

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Thank A TripAdvisor Member
Reviewed yesterday NEWvia mobile

I wouldn't recommend this resort at all. Suite at adult only building was okay but extremely loud at night. When we complained several times to front office, only then after two hours they able to get it quiet. My comment is where was our twenty four Butler services? Overall Service is okay. It's Definitely NOT five star. I do have...

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Thank PREETIMATHURCA
Reviewed yesterday NEW

First time at this resort, amazing from start to finish. Anyone complaining has nothing better to do. Things can and sometimes do go wrong but hand on heart we had a wonderful time and did not want to go home. Infact everyone heading home that day felt the same. We went with Thompson and the reps were fab and very...

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1Thank Marisa T
Lancashire, United Kingdom
Reviewed yesterday NEWvia mobile

Wow, what a place. This was the best hotel we have ever stayed at. Everything was just perfect. Arrival: Flew with Thomson on the Dreamliner, best plane we've flown on. Plenty of leg room, comfy and was well looked after by the crew members. Complimentary alcoholic or soft drinks throughout the flight, a chicken dinner with wine and afternoon tea...

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9Thank Karl94x
Reviewed yesterday NEWvia mobile

The resort has great instalations, the pool is pretty big and with a bar on top of it. The several bars that are all around the resort, provide with everything we need in this resort. The customer service is reasonable, and the rooms are also reasonable. We has some problems with the bathroom sewers, because it clogged up and the...

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Thank Miguel A
Reviewed 2 days ago NEW

Only been back a week and already thinking of returning to the Akumal. It was my first experience in a resort in the Riviera Maya but I have to say it was an extraordinary one and I think the main reason was the hotel. The staff was the most friendly and professional, always smiling. The rooms were very comfortable and...

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2Thank Teresa J
London, United Kingdom
Reviewed 2 days ago NEW

Last year we had a holiday in the Dominican Republic and enjoyed staying at the Luxury Bahia Principe Esmeralda Don Pablo. This May we decided to try another hotel in the Don Pablo collection and chose the Luxury Bahia Principe Akumal in Riviera Maya. This hotel more than lived up to our expectations. The deluxe ocean front rooms were magnificent...

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2Thank Rosalina D
Pembroke, United Kingdom
Reviewed 2 days ago NEW

Room - large, clean with everything working fine. Mini bar great, always topped up, though we are not big drinkers. I requested a daily newspaper and this was left in a plastic bag by 8 each morning. It was always there. We also took advantage of the room aromatherapy which we requested most nights from the concierge. Again, brilliant service...

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2Thank DelmorPaul
Reviewed 2 days ago NEW

From the moment we arrived we were greeted with friendly professional staff. The lobby was beautiful and clean. When we got to our villa (room) we were assisted in every way getting settled. The grounds were immaculant with green, lush foliage everywehere. We toured the resorts , Coba, Sian Kaan, tulum which were very easy to get to as carts...

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2Thank Laurie W
Guelph, Canada
Reviewed 2 days ago NEW

We stayed here for one week with family and friends for our son's wedding. The food is absolutely delicious, the resort itself is spotless, the staff are friendly and accommodating. The wedding was perfect and well organized. There are shuttles running frequently to take you around the resort as well as to the Coba and Tulum resorts where you can...

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3Thank Denis L
RRPP A, Relaciones Públicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Denis, On behalf of our team we thank you for taking the time to put together the details of your vacation experience to celebrate your son's wedding at Luxury Bahia Principe Akumal. Positive comments always motivate the staff to provide excellent service. All your observations are well received and we will do our best to reinforce the areas mentioned....

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 2 swimming pools 4 jacuzzis 2 children's swimming pools Solarium with sun umbrellas and sun loungers BAHIA SPA (additional charges apply) Sports centre: a gym, 5 tennis courts, bicycles Motor sports (additional charges apply) Aquatic activity and diving centre Entertainment amphitheatre Wi-Fi access in the lobby (free) and with an additional charge in the rooms Buffet restaurant opposite the sea 3 a la carte restaurants 9 bars Cocktail Lounge Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle Hacienda Dona Isabel: karaoke bars, shows, live music and a night club Rooms 630 spacious Junior Suite Superior rooms. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi (additional charges apply). Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casin ... more   less 

Additional Information about Luxury Bahia Principe Akumal Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM973 - RM2,142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Akumal Don Pablo Collection 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Gran Bahia Principe Akumal
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Grand Bahia Principe Akumal
Bahia Principe Riviera Maya
Bahia Mexico Principe
Akumal Gran Bahia Principe
Hotel Style:
#3 Top resorts Hotel in Akumal
#4 Romantic Hotel in Akumal
#4 On the Beach Hotel in Akumal
#5 Spa Hotel in Akumal
#5 Family Hotel in Akumal
#5 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and other travellers.
1,726 questions
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Questions? Get answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Villas 50 to 60 nearest hotel”
 of 5 bubbles 708marisat, 5 Dec 2016 | Read review
“The building 83 was the further from the lobby but the closest to the beach and infinity pool with a bar and buffet very close.”
 of 5 bubbles , 4 Dec 2016 | Read review
“choose the deluxe ocean front rooms”
 of 5 bubbles rosalinad2014, 4 Dec 2016 | Read review
“From my experience all rooms have great views from lush foliage to ocean”
 of 5 bubbles 103lauriew, 4 Dec 2016 | Read review
“We were in the Don Pablo Collection, which I think was adult-oriented. It wasn't far from family accommodations, though.”
 of 5 bubbles rmctavish2016, 2 Dec 2016 | Read review
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