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Akumal Bay Beach & Wellness Resort

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#1 of 23 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
Akumal Bay Beach & Wellness Resort
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3,267 Reviews from our TripAdvisor Community

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Showing 2,308: English reviews
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Bellevue, Nebraska
Reviewed yesterday NEW

We spent the week of 12/29 - 1/5 2017 at the ABBWR. Upon arrival we were greeted with welcome drinks and taken to our room. We were in building 3 in a penthouse suite. The view was amazing. Our room had sand on the floor and bed, but we were too tired to call down. After leaving a tip the...

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Helpful?
2Thank nebraska
Chilliwack, Canada
Reviewed 2 days ago NEW

Returned to ABBWR for the 5th time in January and still not disappointed. The staff still remember us by name, and what drinks we enjoy. The service is amazing and definitely not lacking. The food in both the buffet and a la cartes are very good. Always great treatment upon arrival/checkin and departure...both with a drink! The rooms are very...

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2Thank CookyM-G
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear CookyM-G, We are pleased to know that you have enjoyed your stay at Akumal Bay – Beach & Wellness Resort, your comments will be shared with the staff mentioned. It is very gratifying to receive reviews that highlight the service that every staff member offer to our guests, our priority is to make you feel as if you were...

Bettendorf, Iowa
Reviewed 2 days ago NEW

ABBWR, Is my wife and my most favorite place be together. We've met many good friends of which we have kept in touch with throughout many years. The staff, incredible. From the first visit they made us feel welcome and at home, they know us by name but treat as family too, as we too look at them as our...

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3Thank stevensmd
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear stevensmd, Thank you for allowing us the opportunity to host your holidays once more. It is with great pleasure we aknowledge our staff continue to provide an excellent service by exceeding our guest’s expectations with their friendliness. We all look forward to welcome you back in the near future to your home under the sun. Best regards, Emanuele B....

Reviewed 2 days ago NEWvia mobile

I can't say enough good things about this resort. The atmosphere is totaly comfortable and relaxing. From the moment you arrive (with a delicious welcome margarita) to the moment you leave (with another delicious margarita) the feeling of being pampered by the staff is there. We had great food in the buffet as well as the Gourmet and Japanese Restaurants....

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Helpful?
2Thank Marlene C
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Marlene C, It is a pleasure to know that you have enjoyed your stay with us in Akumal Bay – Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We all look forward to welcome you back in September to your home...

Reviewed 3 days ago NEW

I can not say more than that the I more than enjoyed myself, the Sushi Bar was fantastic,the crew at the snack bar and Oscar,Omar at the pool Bar were always on point on the drinks. Maria was the BEST, she always made sure we were having a great time and that my drink was always cold. I wanted to...

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3Thank dropsome
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear dropsome, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Reviewed 3 days ago NEW

Amazing from top to bottom. From the moment we arrived we knew we were in the right place. The building structures are unobtrusive, blending into the palms and mangroves. The resort size is just right, quaint and quiet! At time it seemed as if there was 2 staff members per guest and the hospitality was out of this world. Everyone...

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2Thank Guerrabug45
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Guerrabug45, It is a pleasure to know that you have enjoyed your stay with us in Akumal Bay – Beach & Wellness Resort. We are really proud that our staff with personalized service, attitude and friendliness made of your stay an exceptional experience. We all look forward to welcome you back in the near future to your home under...

Carlisle, United Kingdom
Reviewed 3 days ago NEWvia mobile

Just returned from a week at the Akumal Bay. We were met off the coach with a cocktail and warm flannel, lovely reception staff and a bell boy took our luggage to our room. Akumal Bay kindly upgraded us to a penthouse suite as they knew we were there for my 50th birthday, our room had a lovely towel art...

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4Thank Tracy M
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Tracy M, We would like to express our gratitude for the time you spent to send us your review, we are glad to read you had a wonderful time in Akumal Bay - Beach & Wellness Resort. Looking forward to seeing you again anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my home under the sun)

Mississauga, Canada
Reviewed 4 days ago NEW

I would with NO QUESTION - recommend this resort to people who like a laid back atmosphere who enjoy food and mostly want to relax. We took a one week trip with flight into Cancun with a 1 hr 25 minute transfer to the hotel (including 1 stop). You can buy a $5US beer at the airport that they allow...

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9Thank dandieandie
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear dandieandie, Thank you for taking the time of sharing your detailled feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN...

Salt Lake City, Utah
Reviewed 4 days ago NEW

We have been coming to this resort, every year, sometimes twice, since over 10 years. Wouldn't dream of going to another resort on the Riviera Maya. We have bonded with the bay, the beaches and the staff. The staff have taken care of us beyond possibly explaining and it feels like we return "home" when we arrive. We have visited...

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Helpful?
9Thank LoveMexico911
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear LoveMexico911, Thank you for allowing us the opportunity to host your holidays once more. It is with great pleasure we aknowledge our staff continue to provide an excellent service by exceeding our guest’s expectations with their friendliness. We all look forward to welcoming you back to your home under the sun for your next visit anytime soon. Best regards,...

Manchester, United Kingdom
Reviewed 4 days ago NEW

The entrance and long driveway to the hotel is impressive. This is a 5* hotel set in a beautiful location and I do not think you would be disappointed by a visit to this resort. We have recommended it to family, who have booked a holiday. Once at the hotel we were welcomed with a drink/cold towel and our suitcases...

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13Thank Teddy-on-the-go
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Teddy-on-the-go, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM1,031 - RM1,786 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Mexico - Riviera Maya
Hotel Style:
#1 Spa Hotel in Akumal
#1 Top resorts Hotel in Akumal
#1 Luxury Hotel in Akumal
#1 On the Beach Hotel in Akumal
#1 Family Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
1,452 questions
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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved the Penthouse Suite”
 of 5 bubbles nebraska, 25 Feb 2017 | Read review
“We love the top floor for the views but also love the ground floor with back door access to the beach.”
 of 5 bubbles LoveMexico911, 22 Feb 2017 | Read review
“Block 3 if you want peace and quiet.”
  • Sunrise
  • Another sunrise
  • Beautiful sunrise
  • Part of bathroom
  • Part of bathroom
  • Sun rise
  • Sailing by
  • Decoration
 of 5 bubbles Teddy-on-the-go, 22 Feb 2017 | Read review
“All rooms have an ocean view”
 of 5 bubbles Gemeneye, 21 Feb 2017 | Read review
“All rooms are ocean-view. Ground level is nice for walking right out to beach. 2nd floor better view of ocean - not blocked by palm trees.”
 of 5 bubbles R6082RSpauld, 20 Feb 2017 | Read review
5 of 5