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Akumal Bay Beach & Wellness Resort

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#1 of 23 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
Akumal Bay Beach & Wellness Resort
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3,401 Reviews from our TripAdvisor Community

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Showing 2,406: English reviews
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A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed yesterday NEWvia mobile

Just came home from a week here. Was absolutely lovely. We arrived early evening and were greeted with a needed towel and drink. Some confusion with checking in as you need your confirmation email printed out to show them. This was settled quite quickly but be aware. Our cases were taken to our room within minutes. We were in block...

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2Thank A TripAdvisor Member
ottawa
Reviewed 2 days ago NEW

My husband and I had a wonderful time again this year and like last year we were there for 2 weeks.. The staff is incredible and did everything they could to make our stay memorable. This year every Saturday, they set up on the table near the bar, homemade chocolates and glasses of champagne, which was such a nice touch....

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6Thank MartheOttawa
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear MartheOttawa, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Kamloops, Canada
Reviewed 3 days ago NEWvia mobile

Our second visit to this home away from home. We spent 2 weeks on vacation, 1st week doing our wedding on the beach with family and the second our honeymoon. With the help of Alejandra,our wedding went off with out a hitch. A very special and happy week. We had pictures done with the photographer, Conrado, all were perfect and...

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3Thank Papabearoo4
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Wendy & Barry, It was a pleasure to have the opportunity to host the celebration of your wedding, congratulations. It is truly an honor to receive such flattering reviews like yours. Our staff members are one of our biggest assets and it is thanks to their efforts, kindness and smiles we are able to provide this unique kind of...

Reviewed 3 days ago NEW

We had done a lot of research before booking this amazing resort, and thanks to Trip Advisor, we were not surprised. Everything that has been so positively reported upon is absolutely true. Amazing beach and snorkelling from shore, beautiful and comfortable rooms and beds, delicious and tasty food with a variety to choose from and no reservations to impose upon...

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5Thank Audrey N
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Audrey N, Thank you very much for taking the time to share your experience with us. It is very pleasant to read reviews like yours that highlight with details every little thing that you have enjoyed in Akumal Bay – Beach & Wellness Resort and please rest assured that the staff will be recognized for the excellent service provided...

Reviewed 3 days ago NEWvia mobile

Note: this was our first stay at an all inclusive. We have rented many condos in the area but decided to try the all inclusive experience. Overall this location was very clean, nice and the staff were super friendly. Great location on Akumal bay and great snorkeling right outside your door. We stayed on the first floor and loved being...

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2Thank Brian B
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Brian B, Thank you for taking the time to add your comments. We are glad you have enjoyed the location cleanliness and the kindness of our staff. We can assure our Trip Advisor readers the our alcohol selection includes top shelf brands. Regards, Emanuele B. I'NA YANA KIN (my home under the sun)

Reviewed 3 days ago NEW

We stayed at the resort with 3 other couples the first week in March 2017. The most relaxing enjoyable vacation that we have ever had. The staff and service was excellent. Our rooms were all in building one and we had the best bartender and servers that worked very hard everyday. Amir set up the beach bar daily and took...

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4Thank Julie G
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Julie G, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele...

Reviewed 3 days ago NEW

One of the best holidays we have had ,,, such a lovely place and very relaxing place to go on holiday,,, we will definitely be coming back to this beautiful hotel in the next couple of years I would give it a 9 out 10

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2Thank Matt H
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Matt H, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele...

Oakville, Canada
Reviewed 3 days ago NEW

Overall a great resort; all rooms are facing the ocean, good food, snorkeling .The hotel should consider making reservations for dinner at the a la carre restaurants as the wait is 1 to 1 1/2 hours and many times we gave up and ended up going to the buffet. Hard to find tables in the lobby bar at night as...

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2Thank _dconstan67
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear _dconstan67, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Georgetown, Canada
Reviewed 3 days ago NEW

Stayed at this resort March 8 - 15, 2017. Beautiful property, very well maintained. Staff is awesome. Swimming: Hubby and I are serious snorkellers which is why we chose this resort. The reef is not in good shape - hurricanes have taken their toll. Many small fish and some very close to shore. We snorkelled about 3 or more hours...

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5Thank Jennie5300
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Jennie5300, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Denmark
Reviewed 3 days ago NEW

Visited this fantastic place in october/november for 11 nights in the end of the rainy season. All over the place we were met by very service minded and friendly staff who did their very best to make our stay one of a kind. Always at our service - at the delicious restaurants, in the bars,at the tour desk, at the...

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3Thank Sanne N
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Hola Sanne N, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM1,072 - RM2,579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Mexico - Riviera Maya
Hotel Style:
#1 On the Beach Hotel in Akumal
#1 Luxury Hotel in Akumal
#1 Spa Hotel in Akumal
#1 Top resorts Hotel in Akumal
#1 Family Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although everyone seem to prefer building 3 or 4 we personally like the location of building 1.”
 of 5 bubbles MartheOttawa, 21 Mar 2017 | Read review
“All rooms are clean and lovely but we enjoyed star-gazing at night from our rooftop patio.”
 of 5 bubbles 81audreyn, 20 Mar 2017 | Read review
“All top floor rooms have private roof terrace”
 of 5 bubbles D199VJmatth, 20 Mar 2017 | Read review
“Rooms in the wings all have a nice seaview and you can't hear the live music at nights.”
 of 5 bubbles 514sannen, 20 Mar 2017 | Read review
“Bldgs 3 & 4 are further away from the nighttime entertainment and therefore quieter.”
 of 5 bubbles 14jkc, 19 Mar 2017 | Read review
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