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Akumal Bay Beach & Wellness Resort

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#1 of 22 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
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2,924 Reviews from our TripAdvisor Community

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Showing 2,086: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed yesterday NEW

our room was kept very clean. The food was very nice and the buffet was the nicest one ive ever had. the pool area was always clean and there was always enough sunbeds for the pool or beach. towels were refreshed every couple of hours so you never were without towels

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Thank _meggan_coleby
Melbourne, Australia
Reviewed 2 days ago NEW

The resort itself has lots to do right on site, so you could easily spend your whole time there without leaving the resort. Excellent snorkeling right off the beach, paddleboarding lessons, yoga classes, tequila tasting events just to name a few. Staff are extremely friendly and helpful. Facilities are very clean, beds are comfortable, and the food is decent. All...

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3Thank colin_vancouver
Vancouver BC Canada
Reviewed 3 days ago NEWvia mobile

Read most of the recent reviews and they are quite accurate. Thus we knew exactly what we were getting in for. We are by no means Mexican Resort experts as this was only our 3rd time having tried two other resorts in the general area, all south of Playa. What I can say about this resort. - compared to others...

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Helpful?
7Thank bear1675
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear bear1675, It is an honor to receive such detailled compliments regarding your experience in Akumal Bay – Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA...

Owen Sound, Canada
Reviewed 3 days ago NEW

Abraham kept our room very clean. Walter was an excellent ,his attention detail made our vacation extra special! Abel orchestra man was entertaining on the beach. Staff were all excellent, food was excellent, it was a fabulous vacation. Loved this resort!

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Helpful?
2Thank sherry242
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear sherry242, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Reviewed 4 days ago NEWvia mobile

See you next year! We enjoyed our stay and appreciate the care ❤️that the staff lends to each guest. Food was great and location is beautiful. Room was clean and had a great view. Guests should tip generously at all Riviera Maya resorts, I hope everyone has a wonderful stay and is sufficiently grateful!

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2Thank Nicole R
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Nicole R, We would like to express our gratitude for the time you spent to send us your review, we are glad to read you had a wonderful time in Akumal Bay - Beach & Wellness Resort. We also greatly appreciate you mentioned the staff, they are hard working friends always with a smile to make you feel like...

Reviewed 4 days ago NEWvia mobile

What a great place to relax and swim in a beautiful warm sea. The staff are great and service is excellent. The facilities are very nice, clean and comfortable, we really enjoyed the nights at the lobby with live music every night. The private beach and restaurants are also great.

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2Thank Ana T
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Ana T, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN...

North Bay, Canada
Reviewed 4 days ago NEW

My wife and I arrived November 12 for 7 days. Check-in was so smooth and we were given our room in Building 3 as requested. Our room 3212 was spotless and had a great view. We had no issues with our room. The closet had lots of shelves for our clothing and more than enough hangers. We are beach people...

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3Thank BURU2323
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear BURU2323, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Reviewed 4 days ago NEWvia mobile

Many thanks to Beatrice for the daily Pilates and Zumba classes- what a fabulous instructor. Karla filled in and was fun and friendly also. Added to this the hours of snorkeling and beach walks and I am going home fitter for sure! Re snorkeling, saw 2 lion fish but beware as venomous and did get bit by a chips which...

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2Thank Anniebananie007
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Anniebananie007, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Port Hope, Canada
Reviewed 5 days ago NEW

My son was married here on November 28. Thirty-three of us travelled from Toronto and every single one of us was impressed with the resort and the phenomenal wedding. Every room faces the beach and the setup of the resort means that you are never more than about a hundred feet from the water. Food was great and varied in...

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3Thank Lorraine2546
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Lorraine2546, It was an honor to host your son's wedding as well to receive such detailled compliments regarding your experience in Akumal Bay – Beach & Wellness Resort. We are glad to know you loved the wedding setup and everything else about the celebration. We look forward to welcoming you back to our your Home Under The Sun anytime...

Reviewed 5 days ago NEWvia mobile

Amazing adventure on this trip. Great food. The rooms are gorgeous. We stayed in a junior suite and had a king sized bed and a jacuzzi tub on our balcony. Incredible snorkelling. Variety of fish, reefs, sting rays... You can visit the area with the sea turtles in front of the Secrets Resort which is beside this resort on the...

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5Thank Tatyana S
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Tatyana S, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM997 - RM1,985 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Mexico - Riviera Maya
Hotel Style:
#1 Luxury Hotel in Akumal
#1 Spa Hotel in Akumal
#1 Top resorts Hotel in Akumal
#1 Family Hotel in Akumal
#1 On the Beach Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
1,276 questions
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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are close to everything.”
  • Our arrival. King size with pillow top.
  • B3212uilding # 3. Room #
  • Great ocean view.
 of 5 bubbles BURU2323, 4 Dec 2016 | Read review
“Building 4 is furthest away from restaurants and pool, is quiet and close to yoga studio. Bldgs 1 and 2 are closer to pool.”
 of 5 bubbles Lorraine2546, 3 Dec 2016 | Read review
“Dont go for the Penthouse rooms I heard they leak/flood during heavy rain.All rooms have an ocean view. Building 1 is my preference”
 of 5 bubbles matthewhP5247MC, 2 Dec 2016 | Read review
“Bldg 4 quieter. Swimming between bldgs 3 and 2.(Rocks in front of buildings 3 & 4) Kids stay mostly at Bldgs 1&2. All rooms:view of the sea!”
  • I loved the hot tub on the balcony. All balconies have them, & all rooms have the view of the se
 of 5 bubbles 13gis_ler, 1 Dec 2016 | Read review
“All rooms are Oceanfront. I love Building 2 for it being in the center of the restaurants and pools. Buildings 3 & 4 are short walk.”
 of 5 bubbles Zap3852, 1 Dec 2016 | Read review
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