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Akumal Bay Beach & Wellness Resort

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#1 of 23 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
Akumal Bay Beach & Wellness Resort
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3,261 Reviews from our TripAdvisor Community

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Showing 2,304: English reviews
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Reviewed yesterday NEW

I can not say more than that the I more than enjoyed myself, the Sushi Bar was fantastic,the crew at the snack bar and Oscar,Omar at the pool Bar were always on point on the drinks. Maria was the BEST, she always made sure we were having a great time and that my drink was always cold. I wanted to...

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3Thank dropsome
Reviewed yesterday NEW

Amazing from top to bottom. From the moment we arrived we knew we were in the right place. The building structures are unobtrusive, blending into the palms and mangroves. The resort size is just right, quaint and quiet! At time it seemed as if there was 2 staff members per guest and the hospitality was out of this world. Everyone...

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2Thank Guerrabug45
Carlisle, United Kingdom
Reviewed yesterday NEWvia mobile

Just returned from a week at the Akumal Bay. We were met off the coach with a cocktail and warm flannel, lovely reception staff and a bell boy took our luggage to our room. Akumal Bay kindly upgraded us to a penthouse suite as they knew we were there for my 50th birthday, our room had a lovely towel art...

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4Thank Tracy M
Mississauga, Canada
Reviewed 2 days ago NEW

I would with NO QUESTION - recommend this resort to people who like a laid back atmosphere who enjoy food and mostly want to relax. We took a one week trip with flight into Cancun with a 1 hr 25 minute transfer to the hotel (including 1 stop). You can buy a $5US beer at the airport that they allow...

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9Thank dandieandie
Salt Lake City, Utah
Reviewed 2 days ago NEW

We have been coming to this resort, every year, sometimes twice, since over 10 years. Wouldn't dream of going to another resort on the Riviera Maya. We have bonded with the bay, the beaches and the staff. The staff have taken care of us beyond possibly explaining and it feels like we return "home" when we arrive. We have visited...

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8Thank LoveMexico911
Manchester, United Kingdom
Reviewed 2 days ago NEW

The entrance and long driveway to the hotel is impressive. This is a 5* hotel set in a beautiful location and I do not think you would be disappointed by a visit to this resort. We have recommended it to family, who have booked a holiday. Once at the hotel we were welcomed with a drink/cold towel and our suitcases...

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12Thank Teddy-on-the-go
Midwest
Reviewed 3 days ago NEW

My husband and I have been going to Akumal Bay Beach and Wellness Resort annually since our honeymoon in 2004. It is truly the best place ever, from the great staff to the beautiful beach, awesome food and of course the beverages! The grounds are kept immaculate, the great staff goes out of their way daily, to ensure you are...

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2Thank Gemeneye
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Gemeneye, It is an honor to receive such detailled compliments regarding your 14 years experience in Akumal Bay – Beach & Wellness Resort. We look forward to welcoming you back to our your Home Under The Sun in August. Kind Regards. Emanuele B. I'NA YANA KIN (my home under the sun)

Lindsay, Canada
Reviewed 3 days ago NEWvia mobile

Back for a third visit to this wonderful beach front paradise. Arrived Feb 4 for a 2 week stay and even that wasn't long enough! The main positives of this resort are the people, the location, the food and the snorkeling. The staff is awesome and very friendly. Everyone from the groundskeepers to the waiters and waitresses to the room...

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6Thank Shrick
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Shrick, It is a pleasure to know that you have enjoyed your stay with us in Akumal Bay – Beach & Wellness Resort. We are really proud that our staff with personalized service, attitude and friendliness made of your stay an exceptional experience. Be sure they will be recognized for their outstanding job provided during your stay. We all...

Kitchener, Canada
Reviewed 3 days ago NEWvia mobile

Spent a week with family and we were all completely satisfied! The rooms were clean, simple and spacious. The food was great, particularly Rodizio and the sushi bar (but ate buffet many times and always enjoyed it!) we never had an issue finding a place to sit or lay out, and the beach/pool service was great. Drinks were amazing, we've...

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3Thank WaWoods
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear WaWoods, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Ontario, Canada
Reviewed 3 days ago NEW

We stayed over the New Year period. This was the most incredible resort any of us have ever stayed at. The food was delicious, the drinks were great and the staff were absolutely amazing. The beaches were beautiful and the resort is spotless. We loved it here and now friends of ours are going to go there to enjoy as...

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3Thank sunny061
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear sunny061, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM1,034 - RM1,787 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Mexico - Riviera Maya
Hotel Style:
#1 Family Hotel in Akumal
#1 On the Beach Hotel in Akumal
#1 Top resorts Hotel in Akumal
#1 Luxury Hotel in Akumal
#1 Spa Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
1,443 questions
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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We love the top floor for the views but also love the ground floor with back door access to the beach.”
 of 5 bubbles LoveMexico911, 22 Feb 2017 | Read review
“Block 3 if you want peace and quiet.”
  • View from ground floor room
  • Bedroom area
  • Decoration
  • Sailing by
  • Sun rise
  • Part of bathroom
  • Part of bathroom
  • Beautiful sunrise
 of 5 bubbles Teddy-on-the-go, 22 Feb 2017 | Read review
“All rooms have an ocean view”
 of 5 bubbles Gemeneye, 21 Feb 2017 | Read review
“All rooms are ocean-view. Ground level is nice for walking right out to beach. 2nd floor better view of ocean - not blocked by palm trees.”
 of 5 bubbles R6082RSpauld, 20 Feb 2017 | Read review
“Block 3 is nice and quiet”
 of 5 bubbles happyholidaymaker010, 20 Feb 2017 | Read review
5 of 5