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Akumal Bay Beach & Wellness Resort

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#2 of 23 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
Akumal Bay Beach & Wellness Resort
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3,556 Reviews from our TripAdvisor Community

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There are newer reviews for Akumal Bay Beach & Wellness Resort
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Showing 2,511: English reviews
Boston, Massachusetts
Reviewed 5 days ago NEW

We chose this location because we love to snorkel and my daughter loves sea turtles. The beach and the water were beautiful. We saw so many sea turtles, stingrays, and other fish snorkeling. You have to know the right spot to see the sea turtles and it usually was in front of the middle of the Secrets resort next door....

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Helpful?
2Thank Meagan M
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Meagan M, It is a pleasure to know that you have enjoyed your stay with us in Akumal Bay – Beach & Wellness Resort. We are really proud that our staff with personalized service, attitude and friendliness made of your stay an exceptional experience. Be sure they will be recognized for their outstanding job provided during your stay. We...

Reviewed 5 days ago NEWvia mobile

We visited here last year and it was fantastic. This year is very different due to the following: Food - Brazilian steak house food was not edible - zero taste and very poor quality of meat. The buffet is of poor quality. However the Mexican restaurant is great! Beach - been here two days and have not been able to...

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1Thank Jim P
Bishopsteignton
Reviewed 5 days ago NEW

This hotel is absolutely fantastic! We arrived quite early and were made most welcome and shown around the hotel. We were able to enjoy lunch before checking into our room which was amazing too with access to the beach and gorgeous views. Food at all the restaurants was wonderful We particularly enjoyed the French restaurant. A really great place to...

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3Thank Marjory1
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Marjory1, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Reviewed 6 days ago NEWvia mobile

This resort is amazing!! Our 50 person family group is aged 1-85 and everyone is loving it! Daily spin and yoga classes, an amazing spa with a gym and 80 min massages, perfect swimming waters, 3 pools, enough chairs and cabanas, an exceptional buffet, no reservation a la carte restaurants and a fully stocked 24 hour snack bar. The one...

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4Thank Tyler D
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Tyler D, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN...

Bude, United Kingdom
Reviewed 6 days ago NEWvia mobile

Wow this place is amazing ! Thomas cook broucher does not do it justice !! Every part of this holiday was fantastic. All staff members friendly and very helpful. Good room size , very clean every where around the hotel. Hotel is set on the most amazing beach. Sea turtles at your finger tips. Main pool was great for the...

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3Thank Lynseya78
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Lynseya78, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Reviewed 6 days ago NEWvia mobile

My husband and our two children (10 months and 2 years old) visited this Resort in January 2017. We had the greatest time. The room was comfortable and accommodated all of our needs as a family traveling with two small children. The staff went out of their way every day to ensure that we were having a great time. They...

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4Thank Lindsay L
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Lindsay L, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele...

england
Reviewed 6 days ago NEW

We recently returned from a three-week holiday, arriving on March 6th 2017. This was our second holiday to Akumal Bay Beach and Wellness resort, we liked it so much the first time, we thought we would holiday there again. We were not disappointed. It is a long trip for us to get there but absolutely well worth it. As with...

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4Thank john2England
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear john2England, We are pleased to know that you have enjoyed your stay at Akumal Bay – Beach & Wellness Resort, your comments will be shared with the staff mentioned. It is very gratifying to receive reviews that highlight the service that every staff member offer to our guests, our priority is to make you feel as if you were...

Bristol, United Kingdom
Reviewed 6 days ago NEW

I visited Akumal Bay Beach and Wellness a year ago, I literally got back from the holiday and rebooked to go the following year. However because I wanted a penthouse for the full two weeks, I had to book April instead of May. Once again the resort lived up to all the hype, its small and luxurious, well maintained and...

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4Thank abii33
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear abii33, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Reviewed 1 week ago NEWvia mobile

Yoga with Hiram is one of the reasons I keep coming back to this resort. I have taken yoga classes for over 20 years and Hiram is one of the best instructors I have had. I am glad that you are attempting to curb the damage done by tourists to the coral reefs and the turtles by not allowing fins....

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3Thank Kim M
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Kim M, Thank you for sharing your comments regarding your recent experience at Akumal Bay – Beach & Wellness Resort. We greatly appreciate you mentioning our Yoga classes and our instructor Hiram. We are looking forward to welcoming you back in the near future to your “home under the sun”. Warm regards, Emanuele B. I'NA YANA KIN (my home...

Reviewed 1 week ago

My wife and I were here from April 6-13, 2017. We absolutely love traveling to this resort (have been here 12 times) and are treated like family from the moment we arrive. The Beach, Pool, Restaurants, Buffet, Bars, Rooms are all excellent. Since the resort has been remodeled 2-3 years ago there has also been an emphasis on wellness. Vacation...

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4Thank Gregg M
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Gregg M, We would like to express our gratitude for the time you spent to send us your review, we are glad to read you had a wonderful time in Akumal Bay - Beach & Wellness Resort. We also greatly appreciate you mentioned the staff, they are hard working friends always with a smile to make you feel like...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM1,014 - RM1,914 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Mexico - Riviera Maya
Hotel Style:
#1 Top resorts Hotel in Akumal
#1 Family Hotel in Akumal
#2 On the Beach Hotel in Akumal
#2 Spa Hotel in Akumal
#2 Luxury Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor for best view, but we will stay on bottom floor because of easy access to pool and beach.”
, 29 Apr 2017 | Read review
“pick the building (edificio) close to the lobby... hahaha (#2 or #3, floor level is the best)”
753jackb, 28 Apr 2017 | Read review
“We were really happy in building 3. We didn't use the beach in front of building 3 because there was seaweed there.”
  • view from room
meaganm636, 25 Apr 2017 | Read review
“Penthouse is the best but all rooms are great”
abii33, 24 Apr 2017 | Read review
“All rooms are great.”
GreggM735, 23 Apr 2017 | Read review
5 of 5