We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Palladium Colonial Resort & Spa

5,561 reviews
Save
Traveller (7075)
Pool & Beach (1835)
Room & Suite (1080)
Other hotels you may like
See all
Nearby Hotels
Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“ribs”(404 reviews)
“the white sands”(355 reviews)
“adult pool”(286 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Other hotels you may like
See all
Nearby Hotels
Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$345.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Akumal hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8009b220dac54f04b4d66139c99fc902", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":285109,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[120094732],"additionalContentIds":[],"pollCount":0,"checkin":{"day":25,"month":2,"year":2018},"checkout":{"day":26,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":345,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8009b220dac54f04b4d66139c99fc902","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":427,"lowestMetaPrice":345,"additionalPartner":false,"highestMetaPriceDisplay":427,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":427,"lowestMetaPrice":345,"highestMetaPriceDisplay":427,"hotelName":"Grand Palladium Colonial Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgwMDliMjIwZGFjNTRmMDRiNGQ2NjEzOWM5OWZjOTAyIiwiQUlLIjoiNDk3YWM2M2U5ZDljNGIyM2I0MTc2NjFkM2JkZmY3MTkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "25/02/2018", "checkOut": "26/02/2018", "lowestPrice": "US$345", "hasDates": true, "hacComplete": true, "contentIdMappings": {"120094732":"Palladium"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (5,561)Write a Review
Filter reviews
3,784 results
Traveller rating
2,187
963
358
158
118
Traveller type
Time of year
LanguageEnglish
More languages
2,187
963
358
158
118
Show reviews that mention
All reviewsribsthe white sandsadult poolthe salt water poola la carte restaurantsfishel doradosports barmain poolmayan suitetravel clubjunior suitepunta emiliawhite partysegway tourshort cutsriviera lobby
FilterEnglish
Updating list...
1 - 5 of 3,784 reviews
Reviewed yesterday

This is our 2nd visit here and our 3rd Grand Palladium after visiting Jamaica and Punta Cana previously. Excellent standards maintained at all and RM resort did not disappoint. We booked Colonial side again as it's handy for anywhere within the resort and can walk...More

1  Thank Daryl S
A TripAdvisor Member
1
Reviewed 2 days ago via mobile

This was my first trip to Mexico and it was incredible! I stayed at Grand Palladium White Sands Resort but spent most of my time at Grand Palladium Colonial Resort. They had excellent food with so many choices! The Japanese restaurant was the highlight for...More

Thank A TripAdvisor Member
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded yesterday

Dear Guest, Thank you for writing this wonderful comment about your first experience in México, we are very proud that you have selected our Resort for this special trip. We are also very happy to realize the incredible vacation time you had, enjoying all areas...More

Reviewed 5 days ago

What a great trip! There were activities all day, shows all night and plenty of top notch food and top shelf liquor all around! The staff was extremely helpful and always smiling! I wish they spoke more English or I spoke more Spanish so there...More

1  Thank Missy S
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 4 days ago

Dear Missy, Thank you so much for sharing your lovely experience at our Grand Palladium Colonial Resort & Spa. It really makes us feel good when we learn that we have been successful in accomplishing our mission by making your vacation fantastic! From enjoying a...More

Reviewed 6 days ago via mobile

Just spent a week at the Colonial. The people were amazing! Shout out to Isabel and Maribel at the Colonial Lobby bar, they were wonderful and really took care of us. Great service and really friendly. Drink options were plentiful and delicious. Room was great...More

1  Thank Celina M
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 5 days ago

Dear Celina, Thank you for sharing with us and our readers your experience, information that we trust it will help them to decide their next holiday destination. We are so excited t read that you stay was the perfect combination of relaxing, comfortable and fun...More

Reviewed 1 week ago

On January 25, 2018 my partner and I checked into the Grand Palladium Kantenah Mayan suite. In my option these are the best rooms in the entire huge complex, directly on the beach. This was our 14th year in a row going to this same...More

1  Thank Eric J
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 1 week ago

Dear Eric, Thank you for your comment about your recent 14th stay in our Hotel. We appreciate your recognition for the staff that made this trip much more enjoyable, our main purpose is to fulfill your expectations on every visit and we are glad to...More

View more reviews
PreviousNext
123456757
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Breakfast included
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$225 - US$456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Family Hotel in Akumal
#7 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$225 - US$456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Family Hotel in Akumal
#7 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7075)
Pool & Beach (1835)
Room & Suite (1080)
Dining (738)
Amenities (342)
Family and Play Areas (148)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
summerluvin
12 February 2018|
AnswerShow all 3 answers
Response from Splashhh | Reviewed this property |
I feel like you can get both in one day, depending on the weather, currents and part of the beach. The part towards White Sands was always more covered in algae than the other parts when we were there, but they do clean it.
0
Votes
danita f
11 February 2018|
AnswerShow all 4 answers
Response from MPChrisD | Reviewed this property |
The rocks were either side of the main beach section so not a problem. We used shoes though not for the rocks just because of the fish that can be in the sand which have spines. Not sure if there were many of them but most... More
2
Votes
odessit94
6 February 2018|
AnswerShow all 2 answers
Response from Tammy J | Reviewed this property |
Everyone has access to salt water pool as far as I am aware but when we stayed they were refurbishing so it was out of action....I’d check with hotel that all refurbishments have been completed but access was for everyone.
-1
Votes
PreviousNext
123456296
Room Tips
"Colonial is central"
Read review
"We were in building 1 which was very quiet yet close to the main lobby"
Read review
"The Mayan suits do not allow children"
Read review
"Any room, all rooms are good"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing