We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsribsthe white sandsadult poolthe salt water poola la carte restaurantsfishel doradosports barmain poolmayan suitetravel clubjunior suitepunta emiliawhite partysegway tourshort cutsriviera lobby
This is our 2nd visit here and our 3rd Grand Palladium after visiting Jamaica and Punta Cana previously. Excellent standards maintained at all and RM resort did not disappoint.
We booked Colonial side again as it's handy for anywhere within the resort and can walk...More
This was my first trip to Mexico and it was incredible! I stayed at Grand Palladium White Sands Resort but spent most of my time at Grand Palladium Colonial Resort. They had excellent food with so many choices! The Japanese restaurant was the highlight for...More
Thank A TripAdvisor Member
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded yesterday
Thank you for writing this wonderful comment about your first experience in México, we are very proud that you have selected our Resort for this special trip.
We are also very happy to realize the incredible vacation time you had, enjoying all areas...More
What a great trip! There were activities all day, shows all night and plenty of top notch food and top shelf liquor all around! The staff was extremely helpful and always smiling! I wish they spoke more English or I spoke more Spanish so there...More
1 Thank Missy S
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 4 days ago
Thank you so much for sharing your lovely experience at our Grand Palladium Colonial Resort & Spa.
It really makes us feel good when we learn that we have been successful in accomplishing our mission by making your vacation fantastic! From enjoying a...More
Just spent a week at the Colonial. The people were amazing! Shout out to Isabel and Maribel at the Colonial Lobby bar, they were wonderful and really took care of us. Great service and really friendly. Drink options were plentiful and delicious.
Room was great...More
1 Thank Celina M
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 5 days ago
Thank you for sharing with us and our readers your experience, information that we trust it will help them to decide their next holiday destination.
We are so excited t read that you stay was the perfect combination of relaxing, comfortable and fun...More
On January 25, 2018 my partner and I checked into the Grand Palladium Kantenah Mayan suite. In my option these are the best rooms in the entire huge complex, directly on the beach. This was our 14th year in a row going to this same...More
1 Thank Eric J
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 1 week ago
Thank you for your comment about your recent 14th stay in our Hotel.
We appreciate your recognition for the staff that made this trip much more enjoyable, our main purpose is to fulfill your expectations on every visit and we are glad to...More
I feel like you can get both in one day, depending on the weather, currents and part of the beach. The part towards White Sands was always more covered in algae than the other parts when we were there, but they do clean it.
The rocks were either side of the main beach section so not a problem. We used shoes though not for the rocks just because of the fish that can be in the sand which have spines. Not sure if there were many of them but most... More
The rocks were either side of the main beach section so not a problem. We used shoes though not for the rocks just because of the fish that can be in the sand which have spines. Not sure if there were many of them but most sandy beaches around the world have them.
Everyone has access to salt water pool as far as I am aware but when we stayed they were refurbishing so it was out of action....I’d check with hotel that all refurbishments have been completed but access was for everyone.