We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Palladium Colonial Resort & Spa

Show Prices
#7 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Palladium Colonial Resort & Spa
Grand Palladium Colonial Resort & Spa
Panoramas (25)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

4,955 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Palladium Colonial Resort & Spa
See the most recent reviews
Showing 3,410: English reviews
Rugby, United Kingdom
Reviewed 23 June 2013

I have finally got round to leaving my review. All I can say is 'wow' This was possibly the best holiday I have ever been on. You can't ask for a more beautiful place in the world. The staff are very friendly and nothing was ever too much. There is something to do for everyone depending on how active you...

 Report
Helpful?
4Thank Keeley B
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Thank you Keeley B. In behalf of Grand Palladium team, I would like to give you thank you for your good comments and thank your for your confidence in Grand Palladium one more time. Don't hesitate to contact with us if we can help you with anything. See you in 87 days!!! Best regards, Banesa Burque Resident Manager

Los Boliches
Reviewed 22 June 2013

It's taken me months to write this review. We enjoyed our holiday so much we have booked to go back again this year. Ok, initially I was disappointed that we were so far away from the main town, normally we like to go for long walks and mooch around shops, stop in a few bars etc etc. however, once we...

 Report
Helpful?
1Thank barlatino
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear barlation, For us, the opinion of our guest it's very important. Thank you for your time and comments. Best regards, Banesa Burque Resident Manager

Atlanta
Reviewed 21 June 2013

I read a lot of reviews before our trip, both the bad and good are true. The resort is huge and beautiful, if you want to do nothing this is your place. If you want to eat great food, this is not your place! Our room was clean and nice size (kantenah villa 45 standard room), which they moved us...

 Report
Helpful?
1Thank GA71Atlanta
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear GA71Atlanta, I would like to offer you our apologies for the incidents that you have had during your vacation. In every moment, we have staff for help our guest and for us it's very important that we have the information in the moment. I will take note about your comments and I will share this with the rest of...

Vancouver, Canada
Reviewed 20 June 2013

I stayed here for a wedding and the resort is huge. Make sure you stay at the central resort otherwise you will be riding the train they have all day to get back and fourth to your room. The resort itself is beautiful though and the staff are friendly! It's about a 15 min ride to plays del carmin. Overall...

 Report
Helpful?
3Thank Sarah5599
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Sarah5599, Thank you for your comments. Best regards, Banesa Burque Resident Manager

charlotte
Reviewed 20 June 2013

This was my second time to this resort. My first visit was July 2002 when the property only contained 2 resorts called Fiesta Grand Colonial and Fiesta Grand Kantenah Resort and Spa. My mom and two children were also on that trip and it was the most amazing brand new property. At that time we stayed on the colonial side....

 Report
Helpful?
1Thank lisa e
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Lisa, First of all, I would like to offer you our sincere apologies for any incident you and your family could have had during your vacations. Anytime, we try to help our guests on what they may need during their stay and in your case, it wasn’t an exception. We’ve helped you with phone calls you asked us but...

Swindon
Reviewed 19 June 2013

We traveled to the Palladium in July 2012 and had the best time ever, yes this resort is huge but getting around is easy using the little golf type trolley buses and carts, the beach is superb although is a little rocky in places so beach shoes are a good idea. We stayed in the Colonial section block 7 which...

 Report
Helpful?
1Thank Dave C
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Dave C, Thank you for choose Grand Palladium again for enjoy your holiday. We appreciate your confidence in Grand Palladium. If we can help you with anything, don't hesitate to contact with us. Best regards, Banesa Burque Resident Manager

manchester
Reviewed 19 June 2013

We arrived back a couple of days ago, had the most amazing time. It was our 25th Wedding Anniversary so decided to treat ourselves and go somewhere a bit special. we could not have picked anywhere better. The whole complex is amazing. Our room was lovely, one of the comfiest beds I have ever slept in, no problems with the...

 Report
Helpful?
10Thank thebutlersManchester
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear thebutlersManchester, In behalf of Grand Palladium team, I would like to give you thank you for share with us your comments. If you decide to visit us again, don't hesitate to contact with us. With best regards, Banesa Burque Resident Manager

wilts
Reviewed 18 June 2013

We are a 50+ couple and this was our 2nd Al Inc holiday, there are lots of hotels to choose from in Mexico but believe me you wont go wrong with this Resort, Firstly we travelled on the 16th May from Bristol via Manchester, no delays and the flight did pass pretty quickly, Cancun airport was swift, no delays, you...

 Report
Helpful?
8Thank WiltsSonia
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear WiltsSonia, Thank you for taking time to share with us and other readers your good comments. It's a pleasure to know that you have had a great time with us. Best regards, Banesa Burque Resident Manager

Reviewed 18 June 2013

We travelled as a family myself, my partner and 2 year old. We found the service very good and the staff friendly unlike some other reviews. Check in was quick although we got a pre booked taxi instead of the coach to the hotel. Free Up grade to a suite which was lovely villa 49. A good location for us...

 Report
Helpful?
1Thank Hayley D
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Hayley D, I appreciate your time for share with us your comments. Thank you. Best regards, Banesa Burque Resident Manager

Dennyloanhead, United Kingdom
Reviewed 18 June 2013

Just back today.....from this amazing resort....spent the best 2 weeks holiday ever and I travel a lot. The resort is perfect in every area food, location ,cleanliness, staff. Just be aware it takes a while to get your bearings as the resort itself is massive but the amount of wildlife I have seen has blown my partner and I away.....

 Report
Helpful?
2Thank Castlerankie
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Castlerankie, I am glad to know that you have enjoyed your vacation with us. Please, if we can help you with anything, don't hesitate to contact with us. Best regards, Banesa Burque Resident Manager

7,461 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6321)
Viewed
Pool/Beach Area (1543)
Viewed
Dining (432)
Viewed
Hotel & Grounds (1391)
Viewed
Family/Play Areas (127)
Viewed
Room/Suite (487)
Viewed
Bathroom (96)
Viewed
View from Room (83)
Viewed
Business Centre/Function Rooms (18)
Viewed
Other (2144)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (1115)
Viewed
Ambassador Suite (118)
Viewed
Amenities (342)
Viewed
Beach (32)
Viewed
Junior Suite Double (76)
Viewed
Los Rocas Saltwater Pool (31)
Viewed
Main Pool (40)
Viewed
Mayan Suite (79)
Viewed
Dining (254)
Viewed
Secret Pool (Adults Only) (16)
Viewed
Standard Double Room (64)
Viewed
The Hotel (53)
Viewed
Waterpark Kids Pool (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Room/Suite (7)
Viewed
Family/Play Areas (3)
Viewed
Dining (7)
Viewed
Pool/Beach Area (3)
Viewed
Bathroom (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Akumal
0.5 km away
Grand Palladium Kantenah Resort and Spa
0.3 km away
Grand Palladium White Sand Resort & Spa
37.8 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 212 in Playa del Carmen
2,837 reviews
Show Prices
Show Prices
Show Prices
10.3 km away
Grand Bahia Principe Coba
1.6 km away
Grand Sirenis Riviera Maya Resort & Spa
9.9 km away
Catalonia Riviera Maya
Catalonia Riviera Maya
#8 of 17 in Puerto Aventuras
7,996 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM956 - RM2,196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Despegar.com, Hotels.com and Jetsetter so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Akumal, Mexico - Riviera Maya
Hotel Style:
#3 Green Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Luxury Hotel in Akumal
#9 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Colonial Resort & Spa staff and other travellers.
675 questions
Ask a question

See all questions (675)

Questions? Get answers from Grand Palladium Colonial Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor is probably the quietest”
 of 5 bubbles StacyW693, 22 Mar 2017 | Read review
“Colonial rooms are central away from noisy pool areas.”
 of 5 bubbles Homz2014, 20 Mar 2017 | Read review
“Villa 9 is very close to the beach if that's what you like.”
 of 5 bubbles Lisrob, 18 Mar 2017 | Read review
“If you choose Villas 5-7 your halfway in between both the Colonial and White Sands.”
 of 5 bubbles hy53, 18 Mar 2017 | Read review
“As there are no lifts a ground floor is easier to access, but we prefer the quieter top floor rooms.”
 of 5 bubbles LynNottingham, 13 Mar 2017 | Read review
5 of 5