We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Grand Palladium Kantenah Resort and Spa

Show Prices
#6 of 22 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
Panoramas (23)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,951 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,741: English reviews
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

We visited in mid-October and took advantage of the hurricane season. Weather was just perfect with most days above 25 degrees and almost no rain. Resort & Room Resort has 5 hotels in its property and guests can visit all but one hotel, Royal Suites which is luxury area. They have a small train/shuttle running between the hotels but the... More 

Helpful?
1 Thank Khichdi123
San Diego, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW

We took a family vacation over thanksgiving week at the Kantenah. First let me start by stating we had a good time none of the negatives in this review were so bad as to ruin a vacation, but it was a lot of little things that are the difference between a good and great vacation. Sorry in advance for the... More 

Helpful?
4 Thank bgarcia79
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear bgarcia79, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your Thanksgiving family vacation and for sharing your opinion with the travel community of Tripadvisor. Your detailed opinion about your stay will be helpful to know how we can improve our service in the future projects. Our staff always try to go above and beyond with a service of... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW via mobile

we stayed at the Riviera section of the resort, gramma, my eife and I and our 10 year old. the resort is large, but it is easily walked from end to end if you are used to a bit of walking, otherwise, you can hop on a tram cart as they shuttle around between Villas and Lobbies. Starting with the... More 

Helpful?
2 Thank Chris K
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Chris K, Thank you for choosing Grand Palladium Riviera Resort&Spa for your stay in the Mayan Riviera and for sharing your opinion with the travel community of Tripadvisor. We are happy to read that you have enjoyed the facilities and service of the hotel. We will let Irvin know about your kind words. We also appreciate your suggestions as... More 

Ajax, Canada
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 days ago NEW

This was our first time at a Grand Palladium resort and it is everything it is advertised to be. Pros: The rooms were always very clean, the staff is very friendly, the common areas are large and never seem over crowded, and the food is very good. The buffets are never busy at dinner as most guests head for the... More 

Helpful?
2 Thank apryce
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear apryce, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your vacation and for sharing your opinion through the Tripadvisor. Your valuable feedback is a great source of information to know what we are doing well and how we can improve our service. We are happy to read that you have enjoyed the room, the service, facilities and food.... More 

Kingston, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago NEW

The purpose of our trip was for a wedding on Nov 16/16.The place is simply gorgeous, lots of daily activities, entertainment and activities for children. The best part was the fact that we had access to all 4 resorts and restaurants. My all time favourite was the El Dorado steak house on the Colonial property. The staff in there were... More 

Helpful?
2 Thank RhondaEF
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear RhondaEF, Thank you for your trust in Grand Palladium Kantenah Resort&Spa and for sharing your experience about your last stay on November through the Tripadvisor. We are happy to read that you have enjoyed the restaurants especially El Dorado and the service of excellence by our staff. We will let Adrian Pech and Armando Koyoc know about your kind... More 

Peterborough, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

Room - Extremely clean, we had two double beds and different towel animals everyday. Minibar was stocked daily, there is a safe in all rooms and the maid was wonderful. Food Breakfast - You can't not like breakfast as they serve every dish imaginable from eggs, waffles, crepes, fruits, cereals, made to order omelettes meats and cheeses. Lunch - Buffet... More 

Helpful?
5 Thank Mari44_12
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Mari44_12, Thank you for sharing your detailed opinion about your last stay at Grand Palladium Kantenah Resort&Spa. Your kind words are the best feedback we can receive. We also think will be helpful for those future guest who are looking to know more about the resort. We also appreciate your suggestions and sincere opinion because as we are always... More 

Ontario, Canada
Level Contributor
264 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed 1 week ago

We have stayed here at this resort before, though on the White side. The food we thought was better than last time, More flavor and more selection. Great job on the different stations. Nice to have the kids pool zone now. The rooms was good, lots of pressure, hot water, and nice and clean each day. The beach is amazing,... More 

Helpful?
Thank Misty58
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Misty58, Thank you for choosing Grand Palladium Kantenah Resort&Spa again for your vacation and for sharing your opinion with us and the travel community of Tripadvisor. We are happy to read that you have enjoyed the food of the restaurants and the facilities of the hotel. It is great to read reviews from repetitive guest. We hope to see... More 

El Paso, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Family trip for my sisters wedding. She chose this place for its chapel/catholic wedding. Our room was on the third floor of the villa very inconvenient for a family traveling with kids and strollers. The room had ants all over the restroom sink, no warm water the first night and a mini fridge that never worked. Not impressed at all... More 

Helpful?
4 Thank tyna182
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear tyna182, Thank you for coming to Grand Palladium Kantenah Resort&Spa and for let us know about your experience at the hotel. We always work to provide a service of excellence to our guest. We are sorry we could not fulfill your expectations. Your valuable feedback will help us to improve our service and we will work in the aspects... More 

Wokingham, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

I don't know where to start but me and my boyfriend have just got back from 10 days at this hotel and wish we could have stayed forever! It is an incredible resort and definitely worth 5*, I actually felt like we got more than expected for our money! The staff are amazing and all so helpful/generous, the majority speak... More 

Helpful?
Thank Hannah T
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Hannah T, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your vacation and for sharing your detailed opinion with the travel community of Tripadvisor. It is great to read that you have enjoyed your last stay at the hotel. Your kind words about the service and your experience here with us are the best feedback we can receive... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

We stayed there for six days. The resort is beautiful and the food is pretty good. However if you don't tip each and every time and tip well watch out!! As the days go on they treat you worst and worst. The staff at the buffet will only refill your water once. At one point I had to go get... More 

Helpful?
4 Thank Annette A
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Annette A, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your six days vacation and for sharing your opinion with us and the travel community of Tripadvisor. We appreciate your valuable feedback as an important source of information which help us to improve our service. It is nice to read that you have found the resort beautiful and... More 

6,971 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6043)
Viewed
Pool/Beach Area (1625)
Viewed
Hotel & Grounds (1332)
Viewed
Room/Suite (451)
Viewed
Dining (354)
Viewed
View from Room (74)
Viewed
Family/Play Areas (97)
Viewed
Bathroom (66)
Viewed
Business Centre/Function Rooms (18)
Viewed
0:31
Videos (3)
Viewed
Other (2023)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (902)
Viewed
Amenities (306)
Viewed
Beach (26)
Viewed
Junior Suite King (59)
Viewed
Los Rocas Saltwater Pool (25)
Viewed
Main Pool (37)
Viewed
Mayan Suite (69)
Viewed
Dining (238)
Viewed
Secret Pool (Adults Only) (16)
Viewed
Standard Double Room (58)
Viewed
The Hotel (60)
Viewed
Waterpark Kids Pool (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Pool/Beach Area (6)
Viewed
Hotel & Grounds (9)
Viewed
Dining (2)
Viewed
Room/Suite (4)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Akumal hotels
9.7 km away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
0.5 km away
Grand Palladium Colonial Resort & Spa
10.1 km away
Grand Bahia Principe Coba
Show Prices
Show Prices
Show Prices
0.4 km away
Grand Palladium White Sand Resort & Spa
9.0 km away
Grand Bahia Principe Tulum
9.8 km away
Luxury Bahia Principe Akumal Don Pablo Collection
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM1,032 - RM2,931 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
TripAdvisor is proud to partner with Odigeo, Booking.com, BookIt.com, Hotels.com and Jetsetter so you can book your Grand Palladium Kantenah Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 On the Beach Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Spa Hotel in Akumal
#6 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
502 questions
Ask a question

See all questions (502)

Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the ground floor are musty smelling”
 of 5 bubbles RhondaEF, 25 Nov 2016 | Read review
“We stayed in villa 6 which was a perfect distance from the buffet, reception, pool and gym. 5 minute walk to everything.”
 of 5 bubbles Mari44_12, 25 Nov 2016 | Read review
“Blocks 6/7 were quiet - ones near main resort are noisier from weddings/parties”
 of 5 bubbles hannaht844, 23 Nov 2016 | Read review
“Use the smaller private pool by the black and white junior club, for a nice, quiet pool with good service.”
 of 5 bubbles gkreim, 22 Nov 2016 | Read review
“Mayan Suites are amazing.”
 of 5 bubbles ComoxJared, 15 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay