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Grand Palladium Kantenah Resort and Spa

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#6 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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5,162 Reviews from our TripAdvisor Community

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Showing 2,852: English reviews
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Reviewed yesterday NEW

We just returned yesterday from a week at the Kantenah and it was exactly as we had read. Food at all of the buffets was good. Staff were friendly and helpful. Amenities were great. Lots of choice for seating at the beach or the many on site pools. We primarily wanted to relax but if you like to be active...

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Helpful?
Thank Jeanetta H
New York City, New York
Reviewed yesterday NEW

We were a group of 7 (4 adults and 3 kids) and stayed at the Kantenah resort over president's day weekend for 5 nights. The resort, location, pool, and beach facilities were great, but the biggest disappointment was the consistently poor and unresponsive attitude of the staff. Although we made an advanced request through our travel agent to have 2...

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1Thank S C
detroit, MI
Reviewed 2 days ago NEW

We visited for four days this past week. After researching the area I decided on this resort for my teen and myself after reading the reviews. The reviews proved valid except for one issue that we had which was not a small issue. After the 1st night in our room my teen woke up with a few itchy bites on...

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Thank cheymorningsun
Montreal, Canada
Reviewed 4 days ago NEWvia mobile

We were at the Palladium Kantenah for the second time with our kids (1.5 and 3.5). We were living in a junior suite and the extra space was much appreciated with our little ones. The room was beautiful, and we appreciated the fruit basket we received as returning guests. The property is well maintained and vast. This is what we...

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1Thank Mel_Laurier
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Mel_Laurier, Thank you so much for your wonderful review on yoursecond holiday experience at our Grand Palladium Kantenah Resort & Spa, we are thrilled that you visited us again with your kids and you had another great stay with us. There is no better reward for us to read our guests’ full satisfaction especially when coming from our returning...

Milwaukee WI
Reviewed 4 days ago NEW

After doing much research, we chose the Grand Palladium for two reasons. It's location in Mexico, and the price. We are fairly seasoned travelers, so we knew what we were looking for in a resort. Beautiful beach, good food and great pools. We found all 3 at Grand Palladium, and so much more! We were a party of 3, and...

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2Thank madsmombv
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear madsmombv , It sounds like you had a splendid trip here at Grand Palladium Kantenah Resort & Spa. We have succeeded providing a memorable vacation to frequent travelers!!! We feel thrilled to have fulfilled your wildest expectations, that our beautiful crystal clear beach, delicious food and gorgeous big pools were just a few of the many things that you...

Texas
Reviewed 5 days ago NEW

I'm a little late writing this review. I've actually never left a review for any place EVER! My best friend and I took a girls trip here last October. We are getting ready to plan our next trip and we both agreed that we don't want to go anywhere else!! We stayed in Kantenah and really enjoyed the fact that...

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2Thank Lindsay B
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Lindsay B, Thank you so much for remembering us after your visit in last October, we cannot thank you enough for this lovely review, we feel honored that you will be returning after having a great stay and that you have made Grand Palladium Kantenah your preferred destination when visiting the Riviera Maya. It makes us thrilled to know...

Reviewed 6 days ago NEWvia mobile

Mexico has never disappointed. Beautiful weather, white sand beaches and friendly people. I truly enjoyed the spacious resort and being surrounded by the beautiful vegetation and wildlife. It can be very grounding and peaceful. You are able to find a quiet place to relax. The food was very good; in particular the Thai , Italian, and Seafood restaurants. The rooms...

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1Thank Heather K
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Heather K, Thank you very much for your friendly review. We are very pleased to have made your stay a special and memorable one! We are in a privileged place, and for this reason, our commitment to the environment is reflected in the dedication of our staff to take care of all the species of plants and animals that...

Saint Louisville, Ohio
Reviewed 1 week ago NEW

We stayed at the Grand Palladium in February 2017 for our 25th Anniversary. The place was great. The rooms were clean; everything worked as it was supposed. The staff, from groundskeepers to wait staff and hospitality, were friendly and helpful. The evening shows were amazing. Their goal seems to be to create and experience that you will want to come...

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Thank cholmes27
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear cholmes27, Thank you not only for sharing such a touching review, but for choosing to celebrate your anniversary here with us at Grand Palladium Kantenah, we trust that you had a Happy 25th Anniversary indeed! We are pleased to know that the hotel and its facilities, as well as the friendliness and professionalism of our employees, have contributed to...

riverside ,California
Reviewed 1 week ago

This was our second visit in two years to GP. We had a great time , like last year. ROOM: Stayed in Mayan Suite, 3503. Ocean facing, first floor, villa 35. 2 of our three requests were met, only request of second floor was not. Room was kept clean and unlike last year, we had hot water at most times...

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4Thank Motherofteenagers
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Motherofteenagers, Thanks a lot for such a fresh and delightful review about your last holidays in our resort. We feel greatly honored that guests like you that are loyal customers have chosen Grand Palladium Kantenah Resort & Spa as your holiday destination at beautiful Riviera Maya. We appreciate all wonderfull things that you found being as good as last...

Reviewed 1 week ago

We stayed in the GP in November 2016, the resort is large so lots of walking but you need it as the food was amazing. The restaurants are all brilliant but my favourites were Ribs and more, Brazilian and for a romantic evening fish and rice on the beach (you do need to book at reception for this), though we...

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2Thank Annette D
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Annette D, Thank you for this fantastic enriching review, we are happy that you enjoy your stay with us at Grand Palladium Kantenah, and congratulations on the proposal!!! We feel honored that your future husband proposed during this trip to beautiful Riviera Maya, and that you enjoyed so much all the aspects of your stay with us, including the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM977 - RM2,808 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com and Jetsetter so you can book your Grand Palladium Kantenah Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#5 On the Beach Hotel in Akumal
#6 Spa Hotel in Akumal
#6 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
611 questions
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For junior suites in Kantenah, pick upper floors, ground floor can get stuffy with all the vegetation around.”
 of 5 bubbles 711sc, 26 Feb 2017 | Read review
“Ask for a higher level and away from the highway.”
 of 5 bubbles cheymorningsun, 25 Feb 2017 | Read review
“Stay on the Kantenah side for a quieter room. If you want something a little more central, book in the Colonial or White Sands resorts.”
 of 5 bubbles K8555FMlindsayb, 22 Feb 2017 | Read review
“block 5 was a 5min walk to the restaurant etc lovely and quiet.In the jungle so lots of rooms won't have views but rest makes up for it”
 of 5 bubbles , 18 Feb 2017 | Read review
“East side rooms are more quiet as they are facing away from road. Look at map of grounds to decide which unit you may prefer.”
 of 5 bubbles lovewarmdestinations, 17 Feb 2017 | Read review
5 of 5