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Grand Palladium Kantenah Resort and Spa

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#7 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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5,300 Reviews from our TripAdvisor Community

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Showing 2,911: English reviews
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Woodland Park
Reviewed 3 days ago NEW

Resort is a lill bit above average at best, clean rooms and amenities, they get extra points for pool/entertainment staff, awesome work guys, great with kids, a lot for kids to do BUT that's about it, food is average (a lot of it but .. eh), restaurants/buffets always packed, my advice would be book at Kantenah resort but eat at...

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Helpful?
1Thank ahmadb69
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear ahmadb69, Thank you for coming for your spring break holidays with your family and for taking the time to post your thoughts and concerns about your recent stay at the Grand Palladium Kantenah, we appreciate the confidence you have in our Palladium brand. We are pleased to know that you enjoyed the comfort and amenities in your room, as...

Port Clinton, Ohio
Reviewed 4 days ago NEW

I cannot say enough about this resort. The people were incredible. The facilities were very well maintained. The resort is 80% natural so if you want to see wildlife, this is the place. If you go to visit this resort you MUST stop in and see Francisco at the Sports Bar. What a GREAT person and an excellent bar tender....

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1Thank arunge2017
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear arunge2017, Thank you for your extraordinary comments and recommendation, we are thrilled to have made your stay so memorable at Grand Palladium Kantenah. It is wonderful to know that you appreciated the natural beauty of our grounds and amazing wildlife, which we love so much and protect, but we mostly want to thank you for the affection expressed in...

Reviewed 4 days ago NEW

We went to Grand Palladium last year for a week. It was excellent. We enjoyed relaxing there while walking on long beach, swimming in pool, and eating at some restaurants. They had an excellent food! They even provide ice cream for kids at bars! My kids love it! They had good ice cream (mexico). I like it too and it...

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Helpful?
Thank Patrick W
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Patrick W, Thank you for thinking of us again after your visit last year, we are happy to know that you and your family had a great time enjoying the food, the beach and pools, but we are thrilled that your kids specially loved the ice cream that we provide at bars and restaurants. We really do not know...

Edmonton, Canada
Reviewed 1 week ago

First time to the Mayan side of Mexico and to a Grand Palladium resort. It was great! We met with a group of people ranging from ages 4-44 and everyone seemed to enjoy themselves thoroughly. I really enjoyed the fact that the resort was so large. We could walk for ages and explore new areas, which is a plus to...

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3Thank czamo
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear czamo, Thank you for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Between having your morning coffee by the beach, exploring our paths thought the jungle, to have enjoy and have fun with the many...

Edmond, OK
Reviewed 1 week ago

Since there weren’t many negatives, I would like to get them out of the way. The first was not a big deal for us, but it was a bit of a walk from our room to the beach. The second issue was much more important. I was unable to find a way into the surf without stepping on fairly unpleasant...

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1Thank cavalmi
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear cavalmi, We appreciate that you share your experience about your holidays at Grand Palladium Kantenah. Thank you for your kind recognition of our hardworking staff and good food at our restaurants, premium drinks are also available for all guests in our bars. In the other hand, we feel very sad to know that the rocks that you found at...

Widnes, United Kingdom
Reviewed 1 week ago via mobile

Stayed between March and April. First impression well impressed excellent check in very friendly staff, told us we're to eat that night and gave full information on resort. Room with 3 adults it's big enough but the beds are only small for two people so if your both on the chunky side you will struggle Food was excellent but in...

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1Thank Skye17skye
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Skye17skye, Thank you so much for this enriching and honest review, we are glad we had the opportunity to welcome you during your vacations, your amazing rating is very appreciated by all the team. From your smooth helpful check in, to enjoyable massages at relaxing Zentropía Spa and the dinner at the ala carte restaurants sounds like you made...

Buenos Aires, Argentina
Reviewed 1 week ago

Really excellent hotel in every way, really good service, people are friendly. The beach is really good. Has a lot of restaurants. Its a really big complex so make sure to choose a good room. Its awesome.

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2Thank Maximiliano F
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Maximiliano F, Awesome! Sounds like you had a splendid trip here at Grand Palladium Kantenah Resort & Spa during your Riviera Maya vacations. We are very pleased to have succeeded providing you a memorable vacation. Thank you for your feedback that we will gladly share with all the team. Once again thank you for visiting our resort and we...

Reviewed 1 week ago via mobile

Rooms were clean (Our room cleaning service tech was awesome) The grounds were impeccably kept and very beautiful. Desk attendants were bright, intelligent and extremely helpful. The multiple buffets prepared some of the nicest food I've ever consumed. Rooms were spacious and beds were comfortable. The pool area and beach were awesome! Evening shows were typical.

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4Thank Michael S
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

DearMichael S, Thank you so much for your review; we are delighted to read that you have enjoyed your stay at the Grand Palladium Kantenah and were satisfied with the overall provided services and facilitites. Rest assured that your compliments have been gladly shared with the team that made your Family spring break vacation so fantastic! We look forward to...

Kentucky
Reviewed 1 week ago

We have been going to Palladium for many years on and off. Last year I was a little disappointed. We always stay in the Mayan Suites, last year the bed was so lumpy, we could hardly sleep. I requested water two or three times and got it on the day we were leaving. That is all my bad points. We...

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3Thank BuckeyeGin
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear BuckeyeGin, Thank you for your preference on selecting our resort for your holidays every year, we are glad to know that you are returning hopefully very soon. The experience of our repeat guest is very important to us as you know well the Hotel and the services we have, and you can notice the areas were we improve over...

Reviewed 2 weeks ago

We travelled to Grand Palladium Kantenah from March 26 to April 2. We travelled with our family, including a one year old baby and 6 adults. As the first trip for us with our son, I was a bit nervous that certain items would be available for us at the resort. I was extremely happy with how everything turned out....

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3Thank K S
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear K S, Thank you for spending your family holidays with us, it warms our heart to know that you enjoyed the great hospitality and attentions received from our staff, and the great atmosphere and accommodation that we provide. We feel delighted to know that you have found the comfort you were looking for to make your first trip with...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM907 - RM2,619 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 Spa Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best would be the 49 - 50 - 52 villas, easier walking distance to pool, beach and lobby”
ahmadb69, 20 Apr 2017 | Read review
“Any room to stay cause you probably wont stay in room much anyway. So much things to do on resort!”
patrickwX5735PG, 19 Apr 2017 | Read review
“Junior suite with a king bed was very comfortable for 2.”
czamo, 16 Apr 2017 | Read review
“Go with the Mayan Suites, they have the outdoor showers, which are really cool.”
BuckeyeGin, 10 Apr 2017 | Read review
“We requested a main floor room because of the stroller.”
ksI6867FR, 9 Apr 2017 | Read review
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