We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
06/08/2017 07/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Palladium Kantenah Resort and Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    Hotel website
    Best prices for your stay
    Check In Check Out
    SAVE US$164
    Traveller (6844)
    Pool & Beach (1905)
    Room & Suite (761)
    • Excellent60%
    • Very good27%
    • Average9%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “grand palladium” (539 reviews)
    “ribs” (292 reviews)
    “mayan suite” (205 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Poolside Bar
    Fitness centre
    Accessible rooms
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Butler Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Palladium Kantenah Resort and Spa
    Special Offer: EXTRA SAVING:10%OFF!
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    6 Aug7 Aug
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$312.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Akumal hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "bb984c4053184b8aa80b34e1a0b786f2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":295150,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[76869366],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":312,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"bb984c4053184b8aa80b34e1a0b786f2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":476,"lowestMetaPrice":312,"additionalPartner":false,"highestMetaPriceDisplay":476,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":476,"lowestMetaPrice":312,"highestMetaPriceDisplay":476,"hotelName":"Grand Palladium Kantenah Resort and Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImJiOTg0YzQwNTMxODRiOGFhODBiMzRlMWEwYjc4NmYyIiwiQUlLIjoiZmE1ZTk3MDRlM2NlNDBhMjliY2Q3NTlhOGE2YWM2MzQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$312", "hasDates": true, "hacComplete": false, "contentIdMappings": {"65692603":"Hotwire","76869366":"GetARoom","109269113":"HotelsCom2IB","79433555":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (5,539)
    Traveller rating
    Traveller type
    Time of year
    • More languages
    There are newer reviews for Grand Palladium Kantenah Resort and Spa
    See the most recent reviews

    11 - 15 of 2,997 reviews

    Reviewed 2 weeks ago via mobile

    Spent 5 nights in a Master Suite, the 2 of us and our 2 year old daughter. This review is for those who are debating about travel with a toddler. Overall, room was amazing, pool is great, staff is awesome, and the food is great....More

    3  Thank And123_B456
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and SpaResponded 2 weeks ago

    Dear Guest, Thank you for your fantastic feedback regarding your stay at our Grand Palladium Kantenah Resort & Spa. It is wonderful to read that you were satisfied with many aspects of your stay, from the comfort of your Master Suite, to the fun kid’s...More

    Reviewed 2 weeks ago

    It was a great trip with family enjoying membership rewards. We experienced a small "bump" derived from our reservation during our check in process, however, our great concierge Joao took control and provided alternate options/solutions which resulted in great accommodations. it was difficult managing the...More

    3  Thank tamyrivera
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and SpaResponded 2 weeks ago

    Dear Tamy, Thanks for your enthusiastic comments! Thank you for recommending us and above all, thank you for entrusting us with your vacations on every visit to our beloved Mayan Riviera. For us it is very important to honor your confidence and we always aim...More

    Reviewed 2 weeks ago

    Just returned from our second visit to this resort( and not our last) . We were welcomed with a nice fruit basket . This visit we had our 11 yr old son with us ( first trip was older teens and young adult kids) ....More

    7  Thank joan1
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and SpaResponded 2 weeks ago

    Dear Joan, Thank you for trusting again in our Palladium family to host your holidays in the Riviera Maya. We are so glad that you took the time share your second experience and describe the improvements you have noticed in our food since your last...More

    Reviewed 3 weeks ago via mobile

    hi. its important not to ignore the last part of this msg about (((mosquitose)))we just arrived an hour ago back to montreal after staying 10 days at the grand palladium collonial resort all inclusive its a very nice hotel staff wise not bad furniture ....More

    2  Thank horrible301
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and SpaResponded 3 weeks ago

    Dear Guest, Thank you so much for selecting Grand Palladium Kantenah for your family holidays at the Riviera Maya. We appreciate the detailed review about your dinner experiences at your favorite restaurants and our staff will be very proud to read your words. Your recommendations...More

    Reviewed 3 weeks ago

    We visited this hotel on 14th May 2017 for two weeks. There were six of us, all family, age range from 29 to 60. After constantly reading reviews of this hotel prior to booking, we decided this was the one and we weren't disappointed. I'll...More

    Thank ChrissyUK
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and SpaResponded 3 weeks ago

    Dear Chrissy, Thank you for deciding to stay in Palladium with your family for these special and extraordinary celebrations! We are beyond thrilled to know that despite the situation you experienced the first days with your room, it did not stop you from enjoying the...More

    Grand Palladium Colonial Resort & Spa
    5,202 reviews
    #8 of 23 hotels in Akumal
    Dreams Tulum Resort & Spa
    4,210 reviews
    #18 of 96 hotels in Tulum
    Barcelo Maya Caribe
    3,314 reviews
    #12 of 17 hotels in Puerto Aventuras
    Ocean Riviera Paradise
    1,861 reviews
    #80 of 209 hotels in Playa del Carmen
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Price range
    • US$192 - US$510 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Akumal
    • #4 Top resorts Hotel in Akumal
    • #5 Romantic Hotel in Akumal
    • #6 On the Beach Hotel in Akumal
    • #7 Spa Hotel in Akumal
    • #7 Luxury Hotel in Akumal
    • #8 Family Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 422
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, BookIt.com, Hotels.com, HotelsforEveryone, Travelocity, Hotwire, Evoline ltd, TripOnline SA, getaroom.com and Cancelon so you can book your Grand Palladium Kantenah Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Kantenah Palladium Grand ,
    • Grand Palladium Kantenah Hotel ,
    • Palladium Mexico ,
    • Palladium Grand Resort ,
    • Hotel Grand Palladium Kantenah ,
    • Palladium Kantenah ,
    • Grand Maya Palladium Riviera ,
    • Grand Palladium Kantenah Resort Spa ,
    • g Palladium Kantenah ,
    • Grand Palladium Mayan
    Add Photo Photos
    Traveller (6844)
    Pool & Beach (1905)
    Room & Suite (761)
    Dining (634)
    Hotel & Grounds (3927)
    Family and Play Areas (113)
    Bathroom (74)
    Business Centre & Event Rooms (19)
    Grand Palladium Riviera Resort & Spa
    3,137 reviews
    .20 km away
    Grand Palladium White Sand Resort & Spa
    2,790 reviews
    .28 km away
    TRS Yucatan by Palladium
    2,201 reviews
    .26 km away
    Grand Sirenis Mayan Beach Resort & Spa
    2,840 reviews
    1.42 km away
    Nearby Restaurants
    Rauxa Restaurant & Show
    175 reviews
    5.23 km away
    Taverna Akumal
    326 reviews
    5.40 km away
    Royal Grill
    84 reviews
    5.05 km away
    Turtle Bay Bakery & Cafe
    1,595 reviews
    5.39 km away
    Nearby Attractions
    Bahia Divers
    243 reviews
    5.22 km away
    Akumal Beach
    10,908 reviews
    5.50 km away
    Cenote Santa Cruz
    545 reviews
    5.63 km away
    Xpu-ha Beach
    700 reviews
    4.65 km away
    Ask a question
    Questions & Answers
    24 July 2017|
    AnswerShow all 3 answers
    Response from Rosa R | Property representative |
    Hello! Yes there are shops inside the resort and outside the resort where you can purchaise "nappies". However the closer one is 15 min from the resort it is a supermarket called Chedraui, to get there you can take the... More
    Google Translation
    24 July 2017|
    AnswerShow all 3 answers
    Response from a3garro | Reviewed this property |
    they have a few things, but I forgot dental floss and they did not have that. More of a boutique than a pharmacy type.
    Lewis G
    21 July 2017|
    AnswerShow all 3 answers
    Response from MarlonT | Reviewed this property |
    Different restaurant has different beers just not sure how many choices since I'm not a beer drinker. I always order wine and cocktails that's why.
    Room Tips
    "look at the map carefully, decide what you love (pool or ocean) and then choose."
    Read review
    "We liked a higher room so we had a view."
    Read review
    "Get a room close to the lobby. Mosquitoes will feast on you as you walk through the mangroves."
    Read review
    "2nd or 3rd floor close to lobby"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing