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Grand Palladium Kantenah Resort and Spa

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#6 of 22 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Kantenah Resort and Spa
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4,956 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Kantenah Resort and Spa
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Showing 2,744: English reviews
Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 October 2010

5 star "you bet" everything brilliant I dont care who you are you will love it.

Helpful?
2 Thank 49bluejean
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you 49bluejean for your excellent comment. I am very happy to know that you enjoyed your stay with us. acliente.riviera@fiestahotelgroup.com Best regards, More 

Hanover, Pennsylvania
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 29 October 2010

What can you say about landing in paradise. It starts with Julietta who is a reservations manager who supplied all we asked as far as room location (as well as some goodies for my anniversary and vacation - Julietta you are the best). Easy check in - room was great. We had our place to pick from every morning at... More 

Helpful?
2 Thank redskinboy
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you redskinboy for your review and the good comments about our property. I glad to know that you enjoy your holidays with us and if there is anything else we can do, don't hesitate to contact us directly. acliente.riviera@fiestahotelgroup.com King regards, More 

Daytona Beach, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 October 2010

we loved the el Dorado steak restaurant as well as the Brazilian. The beach and pool areas were especially beautiful and relaxing. Never waited long for a shuttle. The rock pool, la roca, and sea water pool were unusual. Drinks were well made and no trouble getting mugs filled. The buffet was varied and well attended..constant food temps being taken,... More 

Helpful?
1 Thank Jajak1
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Jajak1, Thank you for your comments and I am glab to know that you enjoyed your holidays. If there is anything we can do for you, do not hesitate to contact us. acliente.riviera@fiestahotelgroup.com Best regards, More 

Billingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2010

Well, what can I say? It was the best holiday ever for me. The staff were friendly with happy smiles. They greeted us every time we went up to the bar. We got to know all of the staff, & the entertainers & became like best friends with them. I would definitely come back here next year or after Christmas... More 

Helpful?
1 Thank ElizaFearlessHeslop
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you ElizaFearlessHeslop. We are glad to know that you are enjoyed your stay in Grand Palladium Kantenah. We are continuously working in order to keep our guest expectations high and the comments that we receive from our guests help us to know if we are on the right path. I read that you probably decide to spend your next... More 

Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 October 2010

Info on us: 1st vacation in 5 years, 1st vacation to the Rivera Maya. I have nothing to compare this resort to, but here is a description of our experience. 8 days, 7 nights. I know you can find all of the details of this place so I will narrow it down to whether stuff exceeded our expectations or not.... More 

Helpful?
8 Thank iflychris
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear iflychris, Thank you for taking time to give us your feedback about your experience at the Grand Palladium. All comments about the hotel and the service are very important for us. Thanks to these comments is that we can improve our service every day. I take note about restaurants service and I will check this with our Maitre and... More 

San Diego, California
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 12 October 2010

We were so glad that we decided to spend out Honeymoon at the Grand Palladium Kantenah. We booked a mayan suite which was the closest to the beach, and it was beautiful. The bathroom was all marble and the outdoor shower was really cool. The room was spacious and the bed was very comfortable. Everything we ate was delicious. We... More 

Helpful?
2 Thank summermarie62
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear summermarie62 , I am glab to know that you are enjoyed your honeymoon in our resort. It's a pleasure for me know that you had a great holidays with us. Is you decide to visit us again, please send me an e-mail. acliente.riviera@fiestahotelgroup.com King regards, Banesa M° Burque More 

Henderson, Colorado
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 October 2010

Just returned from a week at the Grand Palladium Kantenah. When this trip was booked, we knew that we would be staying at the Colonial, or the Kantenah. It didn't really matter though, as both hotels share the same main building, just different sides, and lobbies. If you look at a map of the hotel complex, you will see that... More 

Helpful?
5 Thank SJC0710
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you SJC0710 for your comments and for your time. We are very glab that you had a great holidays with us. Please keep in touch and if there is anything we can do for your, do not hesitate to contact me. acliente.riviera@fiestahotelgroup.com Best regards, More 

Norfolk
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 October 2010

Ignore any bad reviews, the food is 9/10 accommodation is 9/10 cleanliness 10/10, waiting staff very friendly and smiley, any tips given were very much appreciated and we never felt under pressure to do so. As other reports advise, this place is vast! buggies and train are appreciated, beach and pool area fantastic, caution, no disrespect to our American friends... More 

Helpful?
3 Thank Chriscpm
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you Chriscpm for taking time and give us your opinion about your holidays in Grand Palladium. I am glad to know that you enjoyed your stay with us. If in the future, you decide to spend your vacation with us, please don't hesitate contact me. acliente.riviera@fiestahotelgroup.com King regards, More 

Peterborough, United Kingdom
1 review
Reviewed 10 October 2010

We stayed here Sept 2010 and had a Wonderful stay. the Resort at the Kentanah was wonderful and the beach was great too. We both enjoyed the Buffets, but the al e carte was nothing special, and both meals we tried were basic to say the least and nothing really different from the Buffet food, so we stuck to the... More 

Helpful?
Thank Fatchumpy
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

We truly appreciate you taking the time to write a review on the Grand Palladium Kantenah Resort & Spa. We appreciate you bringing these issues to our attention, as we are always looking for opportunities to address any areas of improvement and growth opportunities. This information will be passed along to the involved manager for further review.    thank you... More 

Tucson, Arizona
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 8 October 2010

We spent 11 nights at the Palladium at the end of Sept-first part of Oct. It really is a lovely resort and as everyone says it is very, very big. Room-We were in the Kantenah section building 47 on the lower level with a king bed. I had asked for king bed, third floor in 47. Happy as a clam... More 

Helpful?
3 Thank traciedee
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

We are beyond thrilled when our guests have a fantastic experience with us. Thank you for staying with us and we look forward to having you back very soon!  Santiago Escañuela Asistente Dirección More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM1,027 - RM2,912 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#5 On the Beach Hotel in Akumal
#6 Spa Hotel in Akumal
#6 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have jungle views, not disappointing at all! Too much beautiful wildlife like colourful birds visit to not enjoy! Just fabulous”
 of 5 bubbles lindsayg930, 2 Dec 2016 | Read review
“Top floor rooms have vaulted ceilings which just add to the design. Also it offers a view over the tree canopy”
 of 5 bubbles 81reinhardm, 2 Dec 2016 | Read review
“Rooms on the ground floor are musty smelling”
 of 5 bubbles RhondaEF, 25 Nov 2016 | Read review
“We stayed in villa 6 which was a perfect distance from the buffet, reception, pool and gym. 5 minute walk to everything.”
 of 5 bubbles Mari44_12, 25 Nov 2016 | Read review
“Blocks 6/7 were quiet - ones near main resort are noisier from weddings/parties”
 of 5 bubbles hannaht844, 23 Nov 2016 | Read review
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