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Grand Palladium Kantenah Resort and Spa

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#6 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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5,239 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Kantenah Resort and Spa
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Showing 2,887: English reviews
Bradford
Reviewed 28 July 2011

We have now stayed at this hotel twice and will more than likely return. It is spread over a large area of natural habitat which we enjoyed wandering around. There are several pools to enjoy and a lovely beach. It was turtle nesting season whilst we were there and we were lucky enough to see several come up on to...

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4Thank SueMBradford
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear SueMBradford, Thank you for you time and for your excellents comments. We appreciate it very much. It's very important for us the opinion of our guest. Don't hesitate to contact with me if you need information or if you decice to visit us in the future. Sincerely, Banesa Maria Burque Resident Manager dtor.colonialkantenah@fiestahotelgroup.com

London
Reviewed 27 July 2011

I usually write long reviews of the places that I stay at as I feel that Trip Advisor contributors are a very important part of how I choose my holidays and they distinguish for me a good hotel vs. a bad hotel. I am always very excited about good hotels and am equally happy to point out negatives as long...

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46Thank TheTravellingClint
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear clinth; Thank you for your kind remarks regarding your stay at the Grand Palladium Kantenah Resort & Spa, We are delighted to know that we were able to exceed your expectations Your home away from home awaits you next time you are in Mexico Regards, Santiago Escañuela Asistente Dirección

Muscat, Oman
Reviewed 26 July 2011

Never before have we been somewhere where all inclusive was so all encompassing. No matter what type of all inclusive holiday you are looking for you can have it here. From quiet adult pools during the day or action packed activities by the main pool or a beautiful beach or a lively salt water pool by the sea. In the...

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10Thank Wasps214
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Wasps214, Thank you very much for taking time to provide us your feedback about your stay with us. I am happy to know that you had have an amazing experience at Grand Palladium. I will share your valued compliments with our staff; it is satisfying to know that we have been able to meet your expectations. With best regards,...

Sunderland, United Kingdom
Reviewed 19 July 2011

Have recently returned from Riviera Maya and had a very enjoyable two weeks. This resort is maintained very well outdoors considering the size of the place. Its open planned and therefore has a spacious feel as the buildings are not packed in together. The choice of food was excellent with several al a carte restaurants included. The service in the...

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11Thank Car0line27
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Car0line27, Thank you for taking time for give us your opinion about your holidays with us. All comments help us for improve our service and facilities every day. I take note about your comments and I will check everything with the rest of the team. Thank you again and if you decide to visit us in the future, don't...

Stoke-on-Trent, United Kingdom
Reviewed 19 July 2011

Brilliant, so much to do, wedding was fantastic, everything done to perfection,nothing was to much trouble and it went like clock work could not have asked for more, the Italian restaurant was our favourite,all stafff in all hotels very friendly, entertainment staff brilliant enjoyed the shows, brilliant white sandy beach with a breeze, just what you need, hotel facilaties brilliant,...

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5Thank maureenedwards50
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear maureenedwards50, I would like to thank you for taking the time to write on Trip Advisor about your experience regarding your recent visit to Grand Palladium, and also for the good comments about our service and hotel facilities. It's a pleasure for us to know that you and your family have enjoyed the wedding. We look forward to your...

stoke on trent
Reviewed 12 July 2011

We booked our holiday/wedding to the Kantenah through Thomson and we couldnt of picked a better place. Even though the flight was very long, and the transfer to the resort was 90 minutes, seeing the resort made it all worthwhile. Upon arrival to the Kantenah we were greeted by a friendly smile and a cold drink. There was a group...

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10Thank catStokeOnTrent
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear catStokeOnTrent, On behalf of the Grand Palladium team, I would like to thank you for taking the time to give us your comments following your stay with us. It's a pleasure for us to know that you and your family have enjoyed the hotel and the wedding. I take note about your comments and I will pass these information...

Devon, UK
Reviewed 10 July 2011

We went to G.P.Kantenah for 3 weeks on honeymoon in June 2011. The Thomson reps Danny and Abe were incredibly helpful and friendly, and we enjoyed the two excursions we booked with them, one to Xcaret and the other to Coba. We hoped to have a good time and did not go to complain. Then: We were invited by a...

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23Thank Prorecordist
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Prorecordist; Thank you so much for your review. We truly appreciate you taking the time to describe your full experience on our property. Thank you for letting us know what we are excelling in and some areas that need work. The satisfaction of our guests is our top priority. We hope you will stay with us again and allow...

Edinburgh
Reviewed 7 July 2011

We stayed at the Grand Palladium Kantenah between May 8th - May 22nd for my girlfriends 30th birthday and we both absolutely loved it. The flight from Glasgow was long but passed quickly enough. Arrival into Cancun airport was a bit chaotic - we seemed to arrive into the departures hall but we were shepherded to baggage collection after speedily...

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20Thank AJ-BB
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear AJ-BB, I would like to thank you for taking the time to write on Trip Advisor about your experience regarding your recent visit to Grand Palladium Kantenah, and also for the good comments about our service and hotel facilities. Please, if you decide to visit us in the future, don't hesitate to contact with us. Kind regards, Banesa Mª...

Reviewed 7 July 2011

I have been to a few different resorts and this is my least favorite , but we got a good deal, so it was a good value. I loved the property, lots of jungle, wildlife, beautiful beach, lots to explore. I enjoy walking so the size of the resort was a enjoyable. The rooms were small, simple and the beds...

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5Thank Mayanmom
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Mayanmom; Thank you for taking the time to letting us know about your stay.  We understand you had some concerns during your stay. Guest feedback is vital, so that we can provide the best service we can. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future!  thank you...

Plymouth, United Kingdom
Reviewed 5 July 2011

This was paradise! Gorgeous beach with vast beds, hammocks, and bars. The pools were large or small, rowdy or peaceful. The site was huge with many great restaurants and bars. My fave tipple Havana rum was available at every bar :) There was much wildlife running around,I'm a celebrity type jungle walkways, a top spa facility, a train to ferry...

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3Thank Jkeeling82
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Green_Army09, Thank you for your feedback regarding your visit to Grand Palladium. We appreciate your positive comments about the hotel, and we have also taken note of your comments about the animation. I will pass this information to our entertaiment manager. Sincerely, Banesa Mª Burque Resident Manager dtor.colonialkantenah@fiestahotelgroup.com

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM962 - RM2,313 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#5 On the Beach Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 Spa Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
654 questions
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for rooms not near construction”
 of 5 bubbles llp228, 28 Mar 2017 | Read review
“Rooms in the Kantenah area are all good. None are in view of the ocean or activity areas”
  • A view of what awaits you on a visit to the White Sands resort section
 of 5 bubbles NJFrank, 21 Mar 2017 | Read review
“Stay away from the top (close to the highway) buildings”
 of 5 bubbles ThomS178, 21 Mar 2017 | Read review
“Upper than ground rooms are best. Top floor overlooks the gorgeous landscape.”
 of 5 bubbles Suthegem, 16 Mar 2017 | Read review
“looked like all rooms in this resort (Kantenah, not the other 2) are close to both lobby and beach so walking is not an issue”
 of 5 bubbles RayaP388, 13 Mar 2017 | Read review
5 of 5