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Grand Palladium Kantenah Resort and Spa

Booking.comUS$234*
View Deal
#7 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$340*
US$234*
Great Deal
US$257*
US$257*
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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5,317 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Kantenah Resort and Spa
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Showing 2,921: English reviews
Calgary, Canada
Reviewed 2 weeks ago via mobile

A great place for the the tween family vacation. Lots of activities, from an full size activity centre including basketball courts, soccer fields, tennis mini golf, if you choose to use it all. There is lots of space at the main pools and the beach has lots of lounge chairs. Rooms were well kept, stocked, and very clean. Actually all...

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Helpful?
Thank Erotaiggaiv
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Erotaiggaiv, Thank you for taking the time to post such a great review about your Tween Family Holiday experience at our Grand Palladium Kantenah Resort & Spa. The efforts of our staff to keep rooms and grounds is rewarded when our guests like you appreciate the cleanliness of every spot on our property and we are delighted to know...

Reviewed 2 weeks ago via mobile

I have been staying in Grand Palladium hotels in DR, Jamaica, Mexico multiple times, and I love love love it! This resort is very kids friendly but also a great spot for romantic gateways, because they have adults only sections. I have to mention the amazing entertainment team, they were keeping guests busy all day at the beach, by the...

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1Thank Tatiana K
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Tatiana K, First and foremost, thank you for believing in us and for making The Grand Palladium Chain your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. Your experience is what we strive to achieve for every single guest, and your kind recognition of our...

Minnesota
Reviewed 3 weeks ago

This is a long review. Generally if I review something it is short and to the point, but this time I was compelled to be more thorough. We stayed at Grand Palladium the 30th – 5th. We chose this resort due to all the excellent reviews. We have been to several all-inclusive resorts in Rivera Maya but all have been...

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Helpful?
8Thank Jake3055
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Jake3055, First of all, thank you for selecting our Grand Palladium Kantenah for your family holidays at the Riviera Maya. On a positive note, we are happy to know that the attentions of our staff, together with the food, the entertainment and the shows at nights, had a positive impact on your vacation, however, is with great sadness that...

Washington DC, District of Columbia
Reviewed 3 weeks ago via mobile

A very enjoyable vacation in Mexico! My husband, son and I visited early March and were thoroughly impressed with the resort. The pools were all awesome and the beach divine. The customer service was more than adequate and we loved the wildlife that co-existed with the guests on the resort. Being vegan (just me, not my boys) I usually am...

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Helpful?
4Thank cpvercoe
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear cpvercoe, Thanks a lot for such a delightful review about your last family holidays in our Grand Palladium Kantenah. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. We are also very glad to know that you found always something tasteful and delicious to eat at the...

Saskatchewan, Canada
Reviewed 3 weeks ago

My husband and I booked our family of 21 on a once in a lifetime trip to this resort. We were told that there were family rooms and that we would have larger rooms that adjoined. Not so much We were really, really disappointed in the rooms we had. With only two double beds in each room we were not...

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2Thank GrandmaRae2015
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear GrandmaRae2015, First of all, thank you for selecting our Grand Palladium Kantenah for your Family vacation, as we know how difficult it can be to organize all the details for a big group trip and choose the perfect destination. We also want to thank you for mentioning how pleased you were with the gastronomic options, beautiful big pools with...

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

This resort was overwhelming it's hard to find one thing to write about. My family (including 2 senior citizens and 2 college-aged kids) very much enjoyed staying at this resort for a week! Amenities - The resort is beautiful with many open spaces which embrace the natural life there so there are several animals running around the resort (but they...

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2Thank SamanthaE18
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear SamanthaE18, Thank you for your wonderful review. We know how carefully our guests travelling with kids and big families research their travel destinations, and we couldn’t be happier for your selection of Grand Palladium Kantenah for your holidays. At Palladium we believe that leisure and sports activities during the day and entertaining evening shows are part of a very...

Reviewed 3 weeks ago

We spent our honeymoon here. Everything was perfect!! I couldn't ask for anything more. Food was great, surroundings beautiful, staff was friendly and welcoming! We loved our stay and hope to make it an annual event with our children. Imelda was a fantastic waitress!!

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1Thank Julie O
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Julie O, We really appreciate your time to share such a wonderful review about your stay at our Grand Palladium Kantenah, and we feel honored that you gave us the unique opportunity to be your Honeymoon destination choice. We appreciate your kind words on our beautiful grounds and resort amenities. Our fantastic staff is always there to assist and...

Lake Mills, Wisconsin
Reviewed 3 weeks ago via mobile

So much to write about! Everything at this resort was outstanding. Went with a few other families of all ages and everyone had a hoot. There's something for everyone- beach, pool, disco, swimming, competitions, you name it. There is always something going on. There is live music every day in multiple places, and the activities basically come to you. The...

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Helpful?
1Thank dawiggleman
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear dawiggleman, Thank you so much for visiting us from Wisconsin with all your friends and family, we appreciate that you share your wonderful and review about your recent holiday experience at our Grand Palladium Kantenah Resort & Spa. We are beyond thrilled to know that you enjoyed every aspect of your stay. There is no better reward for us...

Grande Prairie, Canada
Reviewed 4 weeks ago

I would like to comment on our latest 2 week stay at the Grand Palladium Kantenah in March of this year. We stayed in building 51 and found it very convenient as it is close to the beach and the buffets. We rarely took the train and could quickly walk back and forth to the beach and to the restaurants...

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Helpful?
4Thank sbiggs1977
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear sbiggs1977, Thank you for staying with us once more, and for your kind words about our resort and amazing staff, we are very happy to know that you had a wonderful time thanks in big part, to some outstanding members that you mention here. We continuously work to make every guest’s holiday a great experience, and it is very...

Astorville, ON
Reviewed 4 weeks ago

From the moment we arrived at the Resort we were treated like royalty. Laura, the 'manager of the Travel Club, made sure that anything we requested was granted promptly. All of the staff in the Club Office were very helpful and always pleasant. Joshua was always available for questions or requests. The food at the buffet restaurants was great, especially...

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Helpful?
Thank LMB47Astorville_ON
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear LMB47Astorville_ON, First and foremost, thank you for your great comments and feedback, is is amazing that you have stayed over 15 times in our Palladium Resorts! We are pleased to realize that you did have the wonderful vacations expected, specially being a repeat guest that enjoyed your previous visits and you have seen how every year we do our...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM915 - RM2,601 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 Spa Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mayan Suite are the way to go! Private outdoor shower and directly on the beach.”
BenoitL68, 26 Apr 2017 | Read review
“ask for one not on the ground floor if you don't like the thought of fluffy animals visiting your balcony”
andrewhD3350NO, 25 Apr 2017 | Read review
“Building 49 is close to junior club and the rinconcito (sp?) pool.”
  • Jungle is literally right there. Ocean beyond it.
holuzaluley, 24 Apr 2017 | Read review
“Kantenah very nice. Ask for a free Member Room. Apparently remodel of Riviera and Royal Suites is coming. We'll look into that next time.”
mwinaz, 24 Apr 2017 | Read review
“best would be the 49 - 50 - 52 villas, easier walking distance to pool, beach and lobby”
ahmadb69, 20 Apr 2017 | Read review
5 of 5
Booking.com
US$234* /night
View Deal
Expedia.comUS$257
TravelocityUS$257
PricelineUS$340
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*Disclaimer
Prices are for 1 room, 2 adults
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