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Grand Bahia Principe Tulum

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#8 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Tulum
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11,656 Reviews from our TripAdvisor Community

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Showing 7,746: English reviews
Cullman, Alabama
Reviewed 8 April 2014

My husband and I have stayed at many All-Inclusives (in Jamaica, St. Lucia, Dominican Republic) and this was one of our best experiences. I give it 4.5 stars (but always round up)! We generally prefer smaller, boutique Caribbean resorts but this one did not "feel" too big and we received plenty of personal attention. CHECK-IN: We arrived at 11am and...

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Helpful?
13Thank Tricia F
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: We are very happy to have had the opportunity of hosting you. The nice notes like the one you kindly posted on the TripAdvisor webpage are very appreciated by us. Thank you for taking some time to express your impressions during your stay at the Bahia Principe Riviera Maya Resort. It is very nice to read that...

Rocky Mountain House, Canada
Reviewed 8 April 2014 via mobile

We visited with our 3 preteen/teens. Everyone had a good time and said we would go back. The food in the buffets was mediocre at best. Would have been much better if it wasn't cool or lukewarm. However, the food at the a la carte restaurants was fantastic and hot. Evening entertainment was about a 3 out of 5, which...

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Helpful?
1Thank marajoke
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Mara: We are glad to know that Grand Bahia Principe was a good host during your family vacation. Thank you for giving us your nice feedback about the time you had here and the activities that you had enjoyed. I believe that your suggestions will be very useful for other readers. I do look for the opportunity to welcome...

Novi, Michigan
Reviewed 8 April 2014

We returned for our third visit to the Grand Bahia Principe complex in Akumal, Mexico. This is a large resort with many, many restaurants and activities to choose from. On this visit we returned as Privilege Club members. We were very pleased with our accommodations and the top notch treatment we received! The entire staff at the Grand Bahia is...

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4Thank jckwixom
PrivilegeClub, Manager at Grand Bahia Principe Tulum, responded to this review

Dear Guest, Receive warm greetings from the Bahia Principe Privilege Club and thank you for taking the time to write about your third time visiting the Bahia Principe Riviera Maya complex and your first time returning as Privilege Club members to Grand Bahia Principe Tulum. It is thrilling to learn that this vacation as Club members became a memorable experience...

Moncton, Canada
Reviewed 8 April 2014

We've just returned back from the GBPT (March 29th-April 5, 2014) and I have to say I'm quite disappointed with the service we received this time around. This was our 10th wedding anniversary, having honeymooned there on our first visit. I e-mailed the resort before we went to ask for 3 rooms together as we were 2 families travelling together....

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Helpful?
1Thank Hubcitysmitty
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: Thank you very much for taking the time to write us a review about the Bahia Principe Riviera Maya Resort. It will certainly help us to keep focus on costumer satisfaction and fulfillment of our hotel standards. We are concerned to learn about your experience and are sorry to hear that we could not fulfill your expectations...

Calgary, Canada
Reviewed 7 April 2014

This was our 3rd time back at this resort , and we keep coming back because of the wonderful staff who are always so pleasant and hard working to make your stay memorable, the beach is amazing, lots of choice as far as food goes, the weather and water have always been lovely, nice gym, grounds ,pools. We are drawn...

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2Thank 866Joanne
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Joanne: We feel much honored to read your kind remarks in regards of your thrid visit to our hotel. On behalf of all the staff of the Bahia Principe Riviera Maya Resort, we want to express our appreciation for the time you took to write and describe your appreciations of the service we provide. We are happy to read...

New York City, New York
Reviewed 7 April 2014

this resort was huge, had to take shuttles to go everywhere, but the food was great.. you also have access to the other 2 resorts, which is kinda cool if you want to know the other pool areas/ restaurants, they were accommodating with the reservation for the restaurants, overall a good experience, the best food we have had in an...

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3Thank Raladony
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: We are honored to have had the opportunity to serve you. Your generous words are greatly appreciated as we are certain your review will prove invaluable to other travelers. Being a three hotel complex gives Bahia Principe Riviera Maya Resort the opportunity to have several options to offer to our guests. We are glad to read that...

Saint Thomas, Canada
Reviewed 7 April 2014

We have been to this resort 14 times, so we obviously love it. Lots to choose from in terms of pools, entertainment, restaurants, etc. Something for all ages. If you need to know something, just ask the front desk staff or the public relations. This time they have even implemented a phone app to help familiarize you with the resort....

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Helpful?
4Thank Sue A
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Sue: Thank you for giving us your nice feedback about the time you had at the Bahia Principe Riviera Maya Resort and the activities that you had enjoyed. Thank you for highlighting Maxi's and Hugo's treatment. It is important for us to know that our associates efforts are appreciated by our guests. We are glad to hear that our...

Green Bay, Wisconsin
Reviewed 7 April 2014

We came to Grand Bahia Principe Tulum in Feb 2014. This is our 2nd visit here with a group of 40 people. Came 10 years ago with this same group. Loved it then and still do. Very large resort with "Villa's" lining the streets along with street lights. Very friendly people that work very hard to make your stay pleasant....

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5Thank jmpetes
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: On behalf the Management and all the staff of the Grand Bahia Principe Tulum Resort, we would like to send you our warmest appreciation for choosing our hotels for your previous holidays. We thank you for letting us know your observations. Nevertheless, we do hope that you took treasured moments from your vacation at Grand Bahia Principe...

Dundee, Scotland
Reviewed 6 April 2014

Literally just walked back in the house and already missing the paradise of the GBPT, having stayed at the Grand Sirenis the previous year expectations were high and the GBPT delivered. Overall everything about our vacation was fantastic check in was smooth, cases dealt with etc. The food was delicious and plenty of choice available (loved the paella, fish and...

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11Thank alfonseno1
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: We take this opportunity to thank you for the review you have written for the benefit of the TripAdvisor community. The fact that we continue to receive positive reviews from our guests is proof of our commitment to consistent and quality service. Your recommendation of our property is also encouraging our management and staff who ensure that...

Lyon
Reviewed 6 April 2014

Excellent holiday, we stayed for 7 days but the ideal length would have been 10 days. Excellent food (and we are picky!) - 100+ different dishes to choose from at each meal. They use filtered water so you can safely eat everything, including raw fruits and veggetables. Tulum buffet was our favorite. We booked the 3 A la carte restaurants...

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7Thank Lamymicracra
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: Thank you for your kind review which you have shared with other travelers. We appreciate that you took the time to remember us. Your experience is a true testament of the dedication of our staff to ensure that you have all the necessary ingredients for an unforgettable vacation. As we love to receive the positive comments, we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Crta Chetumal - Cancun km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM780 - RM1,876 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Number of rooms: 960
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Akumal, Mexico - Riviera Maya
Hotel Style:
#6 Family Hotel in Akumal
#6 Top resorts Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
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Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Know what you are getting before you go and get names of who told you”
 of 5 bubbles CourtneyfromCanada, 20 Feb 2017 | Read review
“Ocean view was very good. Liked room 1415”
 of 5 bubbles greektk, 20 Feb 2017 | Read review
“Most rooms have a good garden view with a peek at the ocean. South of Lobby has better transportation.”
 of 5 bubbles maryemcdougall, 18 Feb 2017 | Read review
“There are no elevators so if you have any hip or knee problems ask for a main floor room and close to the lobby.”
 of 5 bubbles liketotravel304, 15 Feb 2017 | Read review
“Try to get a room close to the dinning areas and pool. If not, you'll be doing a whole lot of walking!!!”
 of 5 bubbles ddbelize, 14 Feb 2017 | Read review
5 of 5