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Grand Bahia Principe Coba

#12 of 23 Hotels in Akumal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Grand Bahia Principe Coba
Grand Bahia Principe Coba
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13,060 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

We were at Coba from May 18-25. The weather was amazing, couldn't of asked for better. This resort is quite big but we were able to navigate around quite easily. My 13 year old son knew the resort like the back of his hand! Ivan in our lobby was so kind to my kids. He really made their holiday. Rooms:...

Thank TorontoLoveCuba
Brantford, Canada
Reviewed 2 days ago NEW

Returned on May 25th from this hotel.. The food was excellent the staff couldn't be better. The major problem with this hotel is extremely poor air conditioning At every all a cart the food was outstanding but you can not enjoy your meal because of the total lack of air conditioning, and it is 39c or higher in restaurant. the...

4Thank Ron H
Management response:

Dear Guest, First of all thank you for your comments about your stay at Grand Bahia Principe Coba. On behalf of our team, we want to thank you for sharing your comments from our hotel, we have already taken corrective actions in order to meet our values again. Furthermore we would like to express our appreciation for sharing these concerns...

Reviewed 3 days ago NEW

Year to year service become worse. Bad service in buffets and restaurants even on the beach, in all a la carte restaurants air conditionong, is not working, u need to go there with wet towell . And much more minuscle thinks which mades vacation not as wos expected as privelege club member, will never come back.

Review collected in partnership with this hotel
5Thank H5578CBtatianac
Management response:

Dear guest, We are grateful for your recent visit to the Grand Bahia Principe Coba and for taking some minutes of your valuable time to send us your recent experience with us. All comments, observation and suggestion are welcome in our work team, they help us to improve the area needed. We really regret you were not impressed with some...

Reviewed 3 days ago NEWvia mobile

Just returned from a weeks stay at the Grand Bahia Principe Coba. Last time I stayed at the Grand Bahia was around 5years ago & that was at the Tulum & Akumal & at the time the Coba was the best of the 3 hotels. At that time guests could use all the facilities at each hotel, however this is...

6Thank Jasper6072
Management response:

Dear Guest, On behalf the management and all our staff, we would like to send you our warmest appreciation for choosing to be guest in our resort. We are glad to know that you have enjoyed our facilities and the service that was provided during your stay. Your evaluation is of special importance and please be assured that we have...

Georgetown, Canada
Reviewed 4 days ago NEW

First off I was at a resort wedding. ( My sisters ) The wedding was beautiful! It was on the beach and the weather was great. How ever, we were there in the middle of May and it was above 95 F with the humid-ex for the entire week. That is not the fault of the resort but when we...

5Thank notmydogband
Management response:

Dear Guest: First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. We are happy to know that you and your family members enjoyed the wedding, thank you for choosing our resort...

Lancaster, United Kingdom
Reviewed 4 days ago NEWvia mobile

Me and my partner stayed here for one week, we flew from Manchester. The transfer from cancun airport to the hotel was around 1 and a half hours and stopped once at another hotel to drop people off. On arrival at the hotel the bell boys deal with your luggage, you go and check in, which was quick and you...

4Thank dayleknowles
Management response:

Dear Guest: We are delighted that you have spent your vacation with us and that you enjoyed your visit at our facility. It is a real pleasure to know that you enjoyed your holidays with us, thank you for the positive comments about the staff, the service, the restaurants, the activities and our facility. We are very proud to have...

Reviewed 4 days ago NEWvia mobile

We stayed here from May1st for two weeks fabulous, great food loads to do great beach trips galore if you want them fantastic staff 10\10 would recommend to anyone going to mexico, marvelous entertainment cocktails wow superb, onsite Dolphins, shops,pharmacy.market

1Thank andymazz
Management response:

Dear Guest: On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Bahia Principe Hotels & Resorts. It is a real pleasure to know that you enjoyed your holidays with us. We are always striving to provide our guests with the highest quality service so that they could...

Calgary, Canada
Reviewed 5 days ago NEW

THE GREAT: 1. The ability to hop trains and go to the two resorts (Tulum and Coba), which added choice and variety and made an 11 night stay less boring. 2. A la carte restaurants. My favorite hands down, was the Mexican, followed by the Brazilian. 3. The service. Always with a smile, tips appreciated but never expected. THE GOOD...

2Thank Ali H
Management response:

Dear Guest, For all the staff it is an honor to let us know about your marvelous vacation at the Riviera Maya. Positive comments always motivate the staff to provide excellent service. It is rewarding for us to know what you spent a wonderful days of holidays in the resort, as well as for targeting the points we can improve....

Aviemore, United Kingdom
Reviewed 5 days ago NEW

Up until I discovered that 1700 pesos (about 80£) had been stolen from inside my rucksack in my locked room, I was having a nice holiday. I discovered that the money had been stolen from my room when going to look for money to tip my waiters at the al a carte restaurant I was going to that evening (Since...

6Thank nlebla
Management response:

Dear Guest: We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. Regarding the situation described please kindly excuse us for this unfortunate experience. We aim to provide excellent service to our customers. Security is a priority in our company that is why...

Manchester, United Kingdom
Reviewed 5 days ago NEWvia mobile

Myself and my husband booked this as a special holiday just after my 50th birthday celebrations. The flight on the Thomson Dreamliner was not as bad as expected considering 10 hours is a long hard slog! When we arrived in was raining harder than Manchester ever does but we had an efficient trip through the well organised airport. You do...

12Thank elainetidswell
Management response:

Dear Guest, On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Grand Bahia Principe Coba. Positive comments always motivate the staff to provide excellent service. It is rewarding for us to know what you spent a wonderful days of holidays in the resort, as well as for...

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Room/Suite (995)
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Family/Play Areas (219)
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Amenities (112)
Beach (24)
Family Junior Double Suite (64)
Junior Suite Supreme (60)
Kids Waterpark Pool (16)
Main Pool (19)
Premier Pool (19)
Dining (130)
The Hotel (41)

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11/06/2017 12/06/2017
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools 3 Jacuzzis Large sun terrace and gardens with sun umbrellas and loungers Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, basketball court, bicycles Motorised sports (additional charge) Water activity centre Entertainment amphitheatre WiFi access in the lobby (1h per day free of charge) Buffet restaurant 4 a la carte restaurants 8 Bars 2 Snack bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed Sitting area with sofa Fully-equipped bathroom with hydromassage bath tub, shower, wash basin, magnifying mirror and hair dryer Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar Coffee-making facilities Safe (additional charge) Ironing set Terrace Wifi Family Junior Suites and Master Family Suites the perfect choice for families, including: All the facilities and services of a Junior Suite Bathrobes and slippers for all the family for use during your stay Children's bath kit Welcome basket with sweets Mini-bar with juices, shakes, milk and soft drinks for children Two fully independent connecting rooms (Master Family Suites) Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Coba

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM672 - RM1,626 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1080
Reservation Options:
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Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Akumal, Mexico - Riviera Maya
Hotel Style:
#7 Family Hotel in Akumal
#8 Romantic Hotel in Akumal
#9 Top resorts Hotel in Akumal
#10 Spa Hotel in Akumal
#10 On the Beach Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Coba staff and other travellers.
2,622 questions
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over a year ago

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Questions? Get answers from Grand Bahia Principe Coba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“vip rooms offer some good perks”
ronh821, 26 May 2017 | Read review
“We had building 22 originally, then moved to 31. Loved the location of 31 right by the happening pool! Go with a top floor.”
218alih, 23 May 2017 | Read review
“we had a ground room with balcony. very spacious and comfortable”
  • beautiful grounds enjoying with family and friends
rosep41, 19 May 2017 | Read review
“Building 24 was close to the main buffet, lobby and pool”
359cheyenneg, 18 May 2017 | Read review
“Ask for a pool view it's close to everything.”
  • The view from our 2nd story room
  • Our king size bed
vittetoeEMT, 17 May 2017 | Read review
5 of 5
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