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Grand Bahia Principe Coba

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#11 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Coba
Grand Bahia Principe Coba
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12,788 Reviews from our TripAdvisor Community

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Showing 9,128: English reviews
Calgary, Canada
Reviewed 18 August 2013

Currently we are at this resort and have been dealing with the guest services over transferring out. They would not accommodate us as they are saying they cannot prevent ladies from going topless at the beach. I have stayed in over 11 different resorts in mexico and this by far has been the worst experience we've had... hence the reason...

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Helpful?
Thank Najestic786
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, First of all we would like to thank you for the time you took to share your opinion about your stay with us. It is delightful that you enjoyed your stay and our facilities pleased you. We are really sorry for the inconvenient that you mentioned. Actually, it is a family resort that is why we have...

Brampton, Canada
Reviewed 18 August 2013

While this property is beautiful with many animals and pools, it's was not what I was expecting. The property is a bit farther away from the beach and the hotel provides cart transport however the distance or service area (stops) of the vehicles where not clearly designated. Otherwise the beach was about a 5-10 minute walk. The property had several...

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1Thank ZoeMR
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Zoe, First of all we would like to thank you for choosing us. We really appreciate that you have taken time to share your opinion about your stay. We are glad to read that you enjoyed our facilities such as the a la carte restaurants, the beach and the most important that you had that romantic dinner and you...

Portsmouth, United Kingdom
Reviewed 18 August 2013

My family and I have just spent two weeks at the Gran Bahia Coba, this is my first review but due to the amazing time we had at this hotel I felt I owed to all the staff to write this review. I will start at the beginning before we arrived, I got in touch with the public relation team...

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4Thank daff-26
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, We would like to thank you for taking time to write your feedback. All comments are very kind. They make us feel proud of our effort. We are delighted that you and your family had spent your holidays with us, but the most important is that you really your time here. The goal of all the services...

Dallas, Texas
Reviewed 18 August 2013

Good:-excellent customer service -nice waterpark for little children Bad: -Musty smell in all rooms -The only place with AC was our room, you can not eat in any of the many restaurants because of the heat -Nothing entertaining in the evening at any of the 3 hotels -rocky and small beach -bad food and service I booked my trip based...

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2Thank Cristian G
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Christian, Thank you very much for reviewing your recent stay with us. The most important for us is the feedback of our guests because it is the tool that helps us to improve every day the quality of the service we offer. We are sorry to read that the heat did not allow you to enjoy more your stay....

Flin Flon, Manitoba Canada
Reviewed 16 August 2013

" the Best By Far!” Grand Bahia Principe Coba – Let me preface my review by saying that we were originally booked to stay at the Grand Bahia Principe Coba for 2 weeks starting March 31. The GBP Coba overbooked and we were notified by Westjet the afternoon of March 27, that our two week trip to Coba was cancelled....

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3Thank good2go204
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user; We are grateful that you shared your experience with us and your detail review. We are very grateful that you had chosen our resort to celebrate the wedding in the Mexican Caribbean; it is also a delight to know that you enjoyed our beautiful facilities. We appreciate the greeting to the staff, just as well as your...

Nyack, New York
Reviewed 16 August 2013

We have traveled extensively (Africa, Guatamala, Turkey, Viet Nam, all of Europe) with quality tours (Wilderness Travel, Collette, etc). This vacation was right up there. The facility is beautiful, enormous and offers all types of entertainment. We had two children ( 9 and 12) with us & it was also perfect for them. They especially enjoyed the swim with the...

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4Thank MaryTNY260
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Mary, Thank you very much for your kind comments about Grand Bahia Principe Hotels & Resorts. Your comments make us keep on doing our best every day. Our aim is to make our guests feel comfortable. We are glad we fulfilled your expectation. Looking forward to welcome you and your family back to provide you with another enjoyable experience,...

Milton Keynes, United Kingdom
Reviewed 15 August 2013

Everyone who stays at this resort will have had a very different experience, which is why when you read the reviews,some are terribly agin all of it,some absolutely love it,and some-I think like me,will feel positive and negative about the place.... Fact,the whole resort,Tulum.Akumal and Coba,is huge.It feels a little overwhelming for the first few days,especially when you have such...

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11Thank Sara M
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, First of all we would like to thank you for the time you took to share such a detailed review about your stay with us. It is delightful to read that you and your family really enjoyed your vacations at Bahia Principe Hotels & Resorts. We truly appreciate your nice comments about the good job our staff...

Toronto, Canada
Reviewed 14 August 2013

We stayed at the Gran Bahia Principe Coba hotel, which is one of three hotels (Akumal and Tulum) on the compound from Aug 3 - Aug 10. Check in: bus dropped us at the smaller Coba lobby and check in was quick and easy, we stayed in building 14 which was near the Coba main pool. Hotel Room: average room,...

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8Thank allenacj
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, First of all we would like to let you know that we really appreciate that you decide to visit the Gran Bahia Principe Coba. It is kind of you to take part of your valuable time to share your opinions about your time in our Resort. We are delighted that you have spent your holidays with us...

Rocklin, California
Reviewed 14 August 2013

This was our very first experience with an "all-inclusive" resort. We purchased our stay through a Living Social special and it was a great purchase. The service, food, room accommodations, friendly staff, and activities could not have been better. I had read other reviews on TripAdvisor prior to purchasing our stay, so I knew the reviews were good - but...

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6Thank Colleen L
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Colleen, It is delightful that you had a great holiday. It is great that you enjoyed the facilities in the resort such as a la carte restaurants, beaches, pool, beach bars, etc. We are honored that you have decided to trust us your holidays for first time in an all- inclusive Resort. We are very proud of our job...

Lawrence, Kansas, United States
Reviewed 14 August 2013

This was our third time to this hotel. People ask why we keep going back to the same place but the staff makes us feel like family even remembering our names on the second trip and we come home so relaxed. The rooms were clean and the entertainment was varied enough to apeal to everyone including our 13-year old son....

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4Thank MamaCita19425
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, Thank you for taking time to share your opinion. We are glad that we fulfilled your expectations for third time. Offering the best service and making feel at home is our commitment. We feel proud because we keep it. You will always be welcome to Bahia Principe Hotels & Resorts. We are looking forward to hosting you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools 3 Jacuzzis Large sun terrace and gardens with sun umbrellas and loungers Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, basketball court, bicycles Motorised sports (additional charge) Water activity centre Entertainment amphitheatre WiFi access in the lobby (1h per day free of charge) Buffet restaurant 4 a la carte restaurants 8 Bars 2 Snack bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed Sitting area with sofa Fully-equipped bathroom with hydromassage bath tub, shower, wash basin, magnifying mirror and hair dryer Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar Coffee-making facilities Safe (additional charge) Ironing set Terrace Wifi Family Junior Suites and Master Family Suites the perfect choice for families, including: All the facilities and services of a Junior Suite Bathrobes and slippers for all the family for use during your stay Children's bath kit Welcome basket with sweets Mini-bar with juices, shakes, milk and soft drinks for children Two fully independent connecting rooms (Master Family Suites) Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Coba

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM518 - RM1,457 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1080
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Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Akumal, Mexico - Riviera Maya
Hotel Style:
#7 Family Hotel in Akumal
#8 Romantic Hotel in Akumal
#9 Spa Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 On the Beach Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Coba staff and other travellers.
2,447 questions
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over a year ago

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Questions? Get answers from Grand Bahia Principe Coba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on a second floor, it would have been nice too if they had hand rails at the villas.”
 of 5 bubbles kevinw22, 24 Mar 2017 | Read review
“unit 21 is very close to main buffet, kids waterpark and the kids club!”
 of 5 bubbles LucyS969, 23 Mar 2017 | Read review
“Go to Tulum”
 of 5 bubbles 358shannonm, 22 Mar 2017 | Read review
“Block 28 is close to 24hr snack bar and pools”
 of 5 bubbles cjmk37, 21 Mar 2017 | Read review
“Try to ask for a room close to the lobby”
 of 5 bubbles rspringer72, 20 Mar 2017 | Read review
5 of 5