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Grand Palladium White Sand Resort & Spa

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#10 of 22 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium White Sand Resort & Spa
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2,525 Reviews from our TripAdvisor Community

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Showing 1,508: English reviews
Delta, Canada
Reviewed 2 days ago NEW

We traveled to the GP Dec. 4-18th, our 6th trip to the GP Riviera Maya, that's how much we love this place!! We stayed in the White Sands, loved the upgrades to the rooms. We also stayed 1 time in the Riviera and it was great too! Buildings 56, 57, 58, and 59 are our favorites. Very close to our...

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Thank granniesue2017
Reviewed 3 days ago NEW

pool are very nice beach look relaxing and they have things to do in the hotel if you dont want to go out far. Only thing i don't like is that we had the room little bit far from the lobby, but there's trains and private trains that take you to your room. People that work in there are very...

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Thank Nathy T
Plano, Texas
Reviewed 4 days ago NEW

We took our 2 college daughters, and their two friends, a couple weeks ago. We stayed at the White Sand Resort, and had a great time. We usually stay at the Iberostar Maya, but we wanted to try the Grand Palladium, as we heard it was very similar, as it is a large resort. When going to Mexico in January,...

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1Thank 4Barry
Reviewed 5 days ago NEWvia mobile

We had an amazing time,the complex is huge with loads to do. We spent most of our time in the adults pool where we were excellently looked after by Freddy the efficient and very friendly barman from la isla bar , he always kept our drinks topped up throughout the day. Would highly recommend a stay here.

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Helpful?
1Thank Rachel I
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Rachel I, We are truly delighted that you enjoyed your stay with us at Grand Palladium White Sand Resort & Spa, and that you never got bored with all the many services and facilities that we have in the complex. Nothing makes us happier than hearing from our guests about the fabulous service and personalized attention they received from...

Toronto, Canada
Reviewed 1 week ago

we stayed in royal suites yucatan within grand palladium resort ...all inclusive adult resort. wonderful experience as they have exclusive swimming pool/a la carte restaurant/lobby/swimming pool and bars for royal suite members we had an excess to all other 11 restaurants and so many buffet bars for breakfast/lunch/dinner more then five big swimming pools besides exclusive pool for royal members...

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Helpful?
Thank devinderL
Alejandro M, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear devinderL, There is no better reward for us to read our guests’ full satisfaction on their stay, we are sincerely grateful for the time you took out of your day to share such a praising 5 star review on your overall holiday experience among us. We appreciate that you remark al the services that our guests can enjoy, from...

Reviewed 1 week ago via mobile

This whole resort is absolutely amazing but a major highlight for us on this trip is Bartenders Amelio and Alfredo! They were so fun and made the best drinks at the whole resort we had a blast with them! They really made our trip special! This place is breathtaking!

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1Thank Amanda F
Alejandro M, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Amanda F, First of all thank you for your pricing 5 Star review about your recent stay at Grand Palladium White Sand Resort & Spa. On behalf of the individuals you mentioned, we thank you, and want to reiterate that the pleasure is all ours in serving you. Amelio and Alfredo will be thrilled to realize that they were...

Toronto, Canada
Reviewed 1 week ago

I have been to this resort 3 times and loved it every time. Lots of space to lounge and it doesn't feel that there are as many people there as there are. Staff are very friendly and if you make a tiny effort to speak even a little bit of Spanish (simple phrases and the like) it goes a long...

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Helpful?
Thank Colleen P
Alejandro M, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Colleen P, Thank you for making us your number one choice when visiting beautiful Riviera Maya, your words give us the motivation that we need to day by day keep striving to offer the best quality vacations to all our guests at Grand Palladium White Sand Resort & Spa. We appreciate that you took the time to recognize the...

Brampton, Canada
Reviewed 2 weeks ago

We went from Dec 12 -24. As a couple until the 16th when our 2 children joined us. They also had a junior suite in White Sand. Our stay was to celebrate our anniversary and Christmas vacation for our family. It was everything we hoped. We did not lack anything and everything met our expectations except the day and nightly...

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6Thank SimandE
Alejandro M, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear SimandE, We enjoyed so much reading your lovely review, the way you have experience our property taking the most of every little detail during your holydays really inspire us and motivate us because confirm once more that we work in a beautiful resort at the Riviera Maya. All the people that you have mentioned will be thrilled to know...

Red Deer, Canada
Reviewed 2 weeks ago

This Resort is very beautiful and very well maintained. The room was spacious and very nice. There are 4 Resorts as part of this property plus some private VIP areas. Because of it's size it can make it a bit inconvenient to get around. If you are looking for the kids club you'll want to stay at the GRand Palladium...

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Helpful?
Thank mishi_moore
Alejandro M, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear mishi_moore, Thank you for sharing your beautiful review about your family vacation experience at Grand Palladium White Sand Resort & Spa, it was a real pleasure to host you and your family. From swimming and feeding fishes at our “Las Rocas” sea salt Pool, to discovering many different species of fishes at Xel-Ha sounds like you had an incredible...

Dartmouth, Canada
Reviewed 2 weeks ago

We have been to mexico many many times and stayed at a number of hotels and I have to say this was one of the best.The weather sure helped and the bonus was that staying at this hotel gives you access to go to any of the other 3 beside us. I did notice that it could have been cleaner...

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Helpful?
Thank Sharla S
Alejandro M, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Sharla S, Thank you for thinking of us as one of the best Hotels in Mexico and for your such a good feedback about your recent stay at Grand Palladium White Sand Resort & Spa, we value your opinion as our commitment is to provide the best service and attention at all times to our guests, and the way...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Beachfront
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Grand Palladium White Sand Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium White Sand are invited to use the facilities provided by the adjoining Grand Palladium Colonial Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa (excluding the Royal Suite facilities). ... more   less 

Additional Information about Grand Palladium White Sand Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM1,188 - RM3,555 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium White Sand Resort & Spa 4*
Number of rooms: 264
Reservation Options:
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Also Known As:
Grand Palladium White Sand Resort And Spa
Grand Palladium White Sand Hotel Akumal
Palladium White Sands
Grand Palladium White Sands Resort
Grand Palladium White Sand Resort & Spa Akumal, Mexico - Riviera Maya
Hotel Style:
#4 Green Hotel in Akumal
#8 Top resorts Hotel in Akumal
#8 Luxury Hotel in Akumal
#9 Spa Hotel in Akumal
#9 On the Beach Hotel in Akumal
#13 Family Hotel in Akumal
#13 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium White Sand Resort & Spa staff and other travellers.
183 questions
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Questions? Get answers from Grand Palladium White Sand Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Buildings 56, 57,58, 59 are close to pool and lobby”
 of 5 bubbles granniesue2017, 22 Jan 2017 | Read review
“Building 52 at White Sands seemed to be away from everything. But the rooms were very nice.”
 of 5 bubbles 4Barry, 20 Jan 2017 | Read review
“it depends upon personal choices....you have rooms in frontt ogff the beach.....and some in the lazy river and some closer to the theatres”
 of 5 bubbles devinderL, 17 Jan 2017 | Read review
“request the upper floor and preferable a corner suite.”
 of 5 bubbles 503colleenp, 13 Jan 2017 | Read review
“Download the Palladium app and peruse the map showing the buildings, pool, beach, bar locations then choose based on your priority.”
 of 5 bubbles SimandE, 9 Jan 2017 | Read review
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