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Grand Palladium White Sand Resort & Spa

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Traveller (3885)
Pool & Beach (1034)
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Overview
  • Excellent57%
  • Very good26%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“ribs”(210 reviews)
“imperial suite”(21 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
Additional information
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,254)
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1,814 results
Traveller rating
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47
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101
47
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1 - 5 of 1,814 reviews
Reviewed 2 days ago

The hotel was very nice. The best part of my stay was the staff. Especially Josselyn was very funny, always laughed, was very friendly and humorous and took good care of me and the other hotel guests. As good a worker as Josselyn is why...More

2  Thank v_t_zslav_2015
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded yesterday

Dear Marcel, First, thank you for staying in our Hotel Grand Palladium White Sand for your holidays. We are delighted to know by your wonderful comment that your whole experience at our All-Inclusive Resort really exceeded your expectations mainly due the level of service you...More

Hotel's Favourite
Reviewed 16 July 2018

We stayed for 11 nights in April/May 2018 in the White Sands section with another couple (all in our 30’s). I emailed the hotel a week before and asked if our two rooms could be next door or at least close to each other and...More

2  Thank GLC15
Response from Rosa R, Gerente at Grand Palladium White Sand Resort & SpaResponded 17 July 2018

Dear GLC15, Thank you so much for taking the time to write this review during your holidays. We are so happy to know that you are having a great time, enjoying our adult pool, the villa 56, our boat and our Restaurants a la carte....More

Reviewed 1 week ago

Exceptionally friendly staff and willing to go out of their way to help you. Very nice and very large resort. Easy to get lost if you choose to walk. Trams plentiful and frequent. Drivers friendly and helpful. I agree with a previous reviewer, the signage...More

3  Thank Lynn C
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 6 days ago

Dear Lynn, Thank you for making Grand Palladium White Sand your favorite Hotel for your holidays. We are beyond excited to know that you considered that our staff was always friendly providing you attentions, compared to other resort you have visited, and we are very...More

Reviewed 1 week ago

Overall its a good resort. The resort complex is massive. We took a segway tour around resort which we liked it a lot and it was very interesting. It shares restaurants and amenities with other two palladium resort in the complex. The rooms don't have...More

1  Thank zolga1804
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 1 week ago

Dear zolga1804, Thank you for sharing your amazing family vacation with other travelers. We are delighted to know that you and your kids enjoyed everything that our resorts have to offer you to make every day a wonderful experience in this paradise. Our staff will...More

Reviewed 1 week ago via mobile

This year my girlfriends and I decided to go to the Palladium White Sands Resort and Spa in Maya Riviera for a week. Overall we had a wonderful time but we did have a VERY bumpy start. We checked in on a Sunday (August 22,...More

3  Thank msjohn11
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 1 week ago

Dear msjohn11, Thank you for deciding to make this Friends trip to our beautiful destination and for choosing Grand Palladium White Sand as your Hotel. We are very pleased to know that despite the situations experienced at check in, this was a successful girls trip...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Beachfront
Room Service
Free Internet
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$226 - US$522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Luxury Hotel in Akumal
#7 Spa Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$226 - US$522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Luxury Hotel in Akumal
#7 Spa Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3885)
Pool & Beach (1034)
Room & Suite (704)
Dining (495)
Amenities (289)
Family and Play Areas (71)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
Sjh4444
20 August 2018|
AnswerShow all 5 answers
Response from Willflyforfree | Reviewed this property |
Both. I found that tips are appreciated in US dollars, particularly $2 bills. Most other places take both but if you travel, like we did, we looked at property, we did find ourselves exchanging money as cab drivers seemed... More
0
Votes
Allibib
13 August 2018|
AnswerShow all 4 answers
Response from klon1950 | Reviewed this property |
they will take any tips of any denominations but at airport they will not allow you to mix currencies so departure tax must be paid in a single currency but otherwise stick to usd its accepted world wide
1
Vote
Room Tips
"All the rooms have a quiet peaceful feel to them"
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"White Sand has good size rooms, White Sand rooms are also very quiet"
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"Make sure that the bathtub is in a separate area that is closed off from the main sleeping area"
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"Do not book your trip with the Rep PACO. He is extremely rude."
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