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Grand Sirenis Riviera Maya Resort & Spa

15,114 reviews
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Traveller (15620)
Pool & Beach (4007)
Storyboard
Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“lazy river”(2,643 reviews)
“mayan beach”(381 reviews)
“health bar”(252 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (15,114)Write a Review
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12,331 results
Traveller rating
5,805
3,944
1,654
540
388
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5,805
3,944
1,654
540
388
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All reviewslazy rivermayan beachhealth barice cream parlourel ranchohole in the wallfisha la carte restaurantsfrosted glassthe lion kingtime sharewater circuitquiet poolbeach barmain buffetcoffee barspider monkeys
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1 - 5 of 12,331 reviews
Reviewed yesterday

My friend and I just returned home last night after 5 nights at the Grand Sirenis. EVERYTHING WAS AMAZING!!! Check in was fast and easy. Our bags arrived in minutes. The first morning we asked for extra face clothes and they were replenished every day...More

3  Thank gizzi80
Hotel's Favourite
Reviewed 31 August 2017 via mobile

My family and I, six of us stayed at the Grand Sirenis Riviera Maya Resort and Spa for two weeks in early February 2017. We had a grand time. We had adjoining rooms and the accommodations were excellent. The cleaning staff were very thorough keeping...More

49  Thank hwy61south
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 2 September 2017

Hola hwy61south, Thank you for coming to the Grand Sirenis Riviera Maya Resort & Spa. We fell so happy to read that you have enjoyed yourselves. We are happy to know that you had chance to enjoy our services and facilities and especially that you...More

Reviewed yesterday via mobile

Our family of 5 (children ages 8,4 and 3) plus aunty travelled here January 9-16 with westjet vacations. It takes about 70 minutes to drive from the airport. We were assigned 2 rooms on the renovated side. Building 13 or Ek Chan. The rooms were...More

5  Thank dean0
Reviewed yesterday via mobile

The food is objectively pretty awful. As vegetarians, despite our numerous requests to the staff, there was barely anything we could eat. Avoid the Thai restaurant, and we found the Mexican to be disappointing as well. The mini bar is only stocked with two beers...More

4  Thank Mosum S
Reviewed 2 days ago

I came here for two nights as a solo traveler. I took a colectivo from Playa del Carmen and crossed the high way and was greeted by a guard who had to confirm my reservation before letting me pass. He took his jolly time and...More

4  Thank JulieNB89
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded yesterday

Hello JulieNB89, Thank you for staying with us and thank you for taking the time to think and write about the Grand Sirenis Riviera Maya. It is nice to know your impressions as that you enjoyed our host activities, food, services, grounds and the friendliness...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$183 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 Spa Hotel in Akumal
#11 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$183 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 Spa Hotel in Akumal
#11 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (15620)
Pool & Beach (4007)
Room & Suite (1940)
Dining (1053)
Amenities (270)
Family and Play Areas (174)
Business Centre & Event Rooms (44)
Questions & Answers
Ask a question
Frankie A
19 February 2018|
Answer
Response from Curtis M |
12 👍🏼
2
Votes
Larraine T
19 February 2018|
Answer
Response from kirstydunfermline | Reviewed this property |
Maybe another hotel...... No safes are not free
0
Votes
Rellex
18 February 2018|
Answer
Response from Jessica P | Reviewed this property |
I know some of the buildings are totally renovated and some are old. We were lucky and got a new one and it was GORGEOUS! I even watched a movie through the innovative sliding window from a jacuzzi bathtub with a glass of... More
0
Votes
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Room Tips
"Best views block 1 and 2"
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"Buildings 14 and 15 are very close to the main pool and steakhouse, and also seconds away from the..."
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"Rooms facing away from the pools are quieter. Ground floor rooms echo all noise from outside badly so take..."
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"Stay away from the front desk as much as you can!"
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