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Grand Sirenis Riviera Maya Resort & Spa

15,142 reviews
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Traveller (15670)
Pool & Beach (4010)
Storyboard
Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“lazy river”(2,652 reviews)
“mayan beach”(381 reviews)
“health bar”(253 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (15,142)Write a Review
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12,356 results
Traveller rating
5,821
3,948
1,657
541
389
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5,821
3,948
1,657
541
389
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All reviewslazy rivermayan beachhealth barice cream parlourel ranchohole in the wallfisha la carte restaurantsfrosted glassthe lion kingtime sharewater circuitquiet poolbeach barmain buffetjuice barspider monkeys
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21 - 25 of 12,356 reviews
Reviewed 6 days ago

My boyfriend and I came here in October 2017. This was the first long haul we've done together. After reading some reviews, we were quite anxious about coming here. The check in was quite quick, they tell you everything you need to know. The wifi...More

4  Thank KieraPollard
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 5 days ago

Hello KieraPollard, Thank you for having chosen our resort for your recent vacation and for taking the time to post a review. We are glad to know that you liked our grounds, rooms, pools, À la carte restaurants, our host activities and that you found...More

Reviewed 6 days ago

We were at the Grand Sirenis for 2 weeks. the hotel looked really nice upon arrival. The rooms looked nice when you first walk in, but then you go into the bathroom and that thought goes away. The tub should be replaced. very old. The...More

5  Thank MamaT115
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 5 days ago

Hello MamaT115, Thank you for your comments about your stay at Grand Sirenis Riviera Maya. We are so proud to know you enjoyed the friendliness of our staff members especially María de los Ángeles, Ruben and Marcos.We will pass your inspiring comments to them and...More

Reviewed 6 days ago

I have been to the Grand Sirenis Resort 2 times previously, and have loved it. but this time has 100% been my favourite trip of all time! My family (20 people including myself) went on this trip as a 50th anniversary gift for my grandparents....More

4  Thank Krishna K
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 5 days ago

Hello Krishna K, Thank you for such wonderful comments regarding your recent stay at our Grand Sirenis Riviera Maya. It is really important to us to receive positive feedback as yours, and we are glad to know that enjoyed a special occasion as the 50th...More

Reviewed 6 days ago via mobile

I have just arrived back from a 2 week holiday with my husband, all I can say is wow ! From check in till check out we had such an amazing experience, all the staff were so dedicated and enthusiastic all the time, we literally...More

8  Thank lauminime
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 6 days ago

Hello lauminime, Thank you for taking the time to remark on your stay at Grand Sirenis Riviera Maya. We are very happy to know that the facilities, the culinary experience and the friendliness of our staff that we offer, made a significant difference to your...More

Reviewed 1 week ago

A marvellous two-week stay in October 2017 with a family of three. This was our second visit to Mexico, and the experience was excellent from initial welcome to eventual leaving; with high standards of food, staffing, and facilities. The hotel grounds in particular are incredibly...More

6  Thank David W
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 6 days ago

Hello David W, Thank you for your positive comments published on TripAdvisor. We are much honored to know that you enjoyed the Grand Sirenis Riviera Maya, our facilities, the grounds, the entertainment, our culinary experience, the activities and the service, all those details are part...More

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1345672472
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$181 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Romantic Hotel in Akumal
#9 Top resorts Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$181 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Romantic Hotel in Akumal
#9 Top resorts Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (15670)
Pool & Beach (4010)
Room & Suite (1943)
Dining (1057)
Amenities (270)
Family and Play Areas (175)
Business Centre & Event Rooms (45)
Questions & Answers
Ask a question
Mommaneedsavacation
24 February 2018|
Answer
Response from cougarr66 | Reviewed this property |
i do not believe that side of resort has the updated rooms. bldgs. 10-18 have been renovated. that bldg.(29) is nicely located as my sister's family's room was there when we were there last week.
0
Votes
smmwilliams90
24 February 2018|
Answer
Response from cougarr66 | Reviewed this property |
no you do not!! just beer.
0
Votes
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1234561202
Room Tips
"ground floor rooms are quiet noise with loud guest talking in the asle late at night"
Read review
"Get the new rooms"
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"all the refurbished rooms are lovely"
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"High rooms with a jungle view are best if you want to see wildlife - monkeys, toucans etc."
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