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Grand Sirenis Mayan Beach Resort & Spa

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2,752 Reviews from our TripAdvisor Community

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Showing 2,296: English reviews
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Moose Jaw, Canada
Reviewed yesterday NEW

We love it here....this was my 7th time here and it was amazing, the staff are wonderful, feels like family. I love it when they remember you from the last time. Our room was beautiful, loved the king size canopy bed, the flowers and fruit basket. There is so much to do and the spa is amazing. I have brought...

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Helpful?
Thank Bev H
Kitchener, Ontario
Reviewed yesterday NEWvia mobile

Family had a great time. If going to dinner at the lobby buffet restaurant, be sure to look for Ramon R. he is amazing, went over the top to make sure we were comfortable and had all we needed. The a la carte restaurant were not great; I have travelled extensively around the world and sampled alot of different cuisine,...

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Thank mariomorgado
Toronto, Canada
Reviewed 2 days ago NEW

So here goes my very first review... This was our first time travelling with three kids (8, 6 and 10 months) and my first time to Mexico. Upon our arrival we were immediately impressed; staff was very nice and the hotel and lobby was amazing. Check in was a breeze and staff took us and our luggage straight to our...

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Thank Hockley1978
Mississauga, Canada
Reviewed 2 days ago NEW

Just got back from the Grand Sirenis Mayan resort and the experience was awesome. The staff were excellent right from the time of our booking to the checkin to our entire stay and our departure. Very well maintained facility, clean and everything on the premises was easily accessible. Wonderful experience with the dolphins.....right there onsite.....the food the spa...I could just...

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Helpful?
Thank Daytripper2016now
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Daytripper2016now, I would like to thank you for your review regarding your recent stay at Grand Sirenis Resort & Spa. The fact that we continue to receive positive reviews from our guests is proof of our commitment to consistent and quality service. I am glad to know that you enjoyed your stay in our resort; especially enjoying the dolphins...

Morinville, Alberta Canada
Reviewed 3 days ago NEW

I stayed at the Grand Sirenis seven years ago during Christmas and decided to go again this past Christmas for one week (Dec. 23-30). Yes, I'm posting this a bit late but better late than never! I booked a Le Mirage Junior Suite Ocean view room on the Mayan beach side. A note about this resort - there's two sides,...

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1Thank Alberta-Ukie
Reviewed 3 days ago NEWvia mobile

Our 1st visit to Mexico and our 1st all inclusive resort. Sirenis did not disappoint. A great location, great facilities and excellent staff. I know there are some negative reviews our there but frankly I dont understand them. The food was great and the beach was fantastic, with excellent snorkelling. Saw Rays and turtles as well as lots of exotic...

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Helpful?
Thank profperil
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi profperil, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and am happy you had a great vacation at Grand Sirenis Riviera Maya. Nothing puts a bigger smile on our face than knowing that you experienced a beautiful and unforgettable time in our resort. This is the reason why I am delighted to read...

Reviewed 6 days ago NEWvia mobile

We stayed at the Grand Serenis Mayan beach side from March 5 - 12. This was our first time staying at the resort. The staff was all very accomodating. The buffet choices were good. The a la cartes were hit and miss. The Japanese was fantastic! Even our 3 year old devoured his plate. The pool entertainment staff on the...

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Thank sthomas5252
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi sthomas5252, First of all, I would like to thank you for taking the time to share your experiences with the TripAdvisor community. I am glad to know that we exceeded your expectations during your recent stay at Grand Sirenis having the chance to enjoy our daily activities and entertainment shows, as well as all the other services and facilities...

Mississauga, Canada
Reviewed 1 week ago

Here's my objective review: If you don't care about your room and can sleep anywhere, then this is a nice resort. The property is beautiful with all the trees, well lit pathways, 3 pools, lazy river and beach (although it can be hard to get a tube for the lazy river as it's very popular). The service everywhere is great...

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Thank TL_travelbug
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi TL_travelbug, Many thanks for your review and for having chosen Grand Sirenis for your previous vacation. It is very nice to know how delighted you were by our beautiful beach and grounds and also that you enjoyed our large variety of meals and pools. I am also glad to now that your children had an amazing time in our...

Folkestone, United Kingdom
Reviewed 1 week ago

Have just returned from a two week stay at the Grand Sirenis. Everything you needed was right on site if you don't want to leave. We went with our daughter and son-in-law who had been twice before (last year on their honeymoon). The spa was perfect and we had an amazing swim with dolphins. The staff overall could not do...

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1Thank shonamcv
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi shonamcv, Thank you for such wonderful comments regarding your recent stay at Grand Sirenis Mayan Beach. It is really important for us to receive positive feedback as yours; I am glad to know we exceeded your expectations during your recent stay, especially having a wonderful time swimming in our pools, lazy river, and experiencing a very unique moment with...

Victoria, British Columbia, Canada
Reviewed 1 week ago

Just returned March 12 Nice Resort, not too big but lots of pools and beach area. Snorkeling was good, saw multiple kinds of fish, a turtle and two stingrays. The red flags were out everyday other than two yellow flag days which was due to high winds. Japanese restaurant was fun, get your spots early as mentioned in other posts....

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1Thank KwCarson
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi KwCarson, Thank you so much for taking a moment of your valuable time to share with the TripAdvisor community your recent experiences at Grand Sirenis Mayan Beach. It is very rewarding to read that you had a wonderful time with us, especially enjoying the beauty and cleanliness of our grounds, beach and pools, and also that you were delighted...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities

Additional Information about Grand Sirenis Mayan Beach Resort & Spa

Address: Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: RM850 - RM1,337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sirenis Mayan Beach Resort & Spa 4*
Number of rooms: 456
Also Known As:
Grand Sirenis Mayan Beach Hotel Akumal
Grand Sirenis Mayan Beach Resort And Spa
Grand Sirenis Mayan Beach Resort & Spa Akumal, Mexico - Riviera Maya
Hotel Style:
#10 Top resorts Hotel in Akumal
#11 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Mayan Beach Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Sirenis Mayan Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Need to be on a higher floor to actually see the ocean due to the treed area growing in front of the buildings.”
 of 5 bubbles Alberta-Ukie, 20 Mar 2017 | Read review
“If you have kids, ask for the frosted glass between the bedroom and the bathroom for some visual privacy.”
 of 5 bubbles TL_travelbug, 14 Mar 2017 | Read review
“We opted for a sea view and this was quieter than rooms overlooking pool areas”
 of 5 bubbles shonamcv, 14 Mar 2017 | Read review
“I didn't pay the extra as I just showered and slept in the room plenty of space and clean.”
 of 5 bubbles KwCarson, 13 Mar 2017 | Read review
“Bdlgs 11-17 are quietest & the jungle views are exceptional.. We preferred being on an upper floor & upgraded to the newly renovated suites.”
 of 5 bubbles csmunroe, 11 Mar 2017 | Read review
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