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Catalonia Royal Tulum

Expedia.comUS$614*
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Certificate of Excellence
GreenLeadersPlatinum level
11/05/2017 12/05/2017
1 room 2 adults 0 children
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Catalonia Royal Tulum
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6,595 Reviews from our TripAdvisor Community

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Showing 3,538: English reviews
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Eagle, Wisconsin
Reviewed 2 days ago NEW

This was our first experience with an all-inclusive and we were very impressed with the resort. Good activities, clean beach, good food and drink. The activities people were very interactive and fun. Or you can just sit on the beach or by the pool. There was always someone walking around taking drink orders. There's also a smoothie hut on the...

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Helpful?
2Thank X9004JFkevinc
Red Deer, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Always an excellent winter getaway at our favorite resort. All staff involved in our stay were fantastic. Service excellent, friendly, happy to see us again - shout out to Annel and Gabriel, also our butler and concierge - Alexandro, David, Cynthia. Bartenders - Fontaine, Jesus, Victor pool waiters Cesar (getting much better) too many to mention or remember but ALL...

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8Thank Tigger66
About Hotel's Favourite Review
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Guest, Thank you so much for your comments, we are glad to know you have a good experience with us. It is so nice to hear that you enjoyed your vacation and we are grateful you took the time to specify the highlights of your trip: the quality of our food and beverages, the facilities and, of course, the...

Westminster, Maryland
Reviewed 2 days ago NEW

The room, service, beach, food, environment, and other guests were all top notch and we had an amazing time. Pool and beach area offered both fun activities or relaxing hammocks. The themed restaurants had no reservations required, so you felt like you could go about your day without any time restrictions or places that you needed to be. The food...

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2Thank E7765RMrebeccaa
Coventry, United Kingdom
Reviewed 2 days ago NEW

I found not a single fault with the Catalonia Royal Tulum hotel, it was the perfect setting for our honeymoon, the service was fantastic, the food all very good, the hotel very pleasant & clean and the pool / beach facilities were lovely. We were given a complimentary upgrade on our room, the junior suite was a very nice room,...

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Helpful?
2Thank Bex S
Montreal, Canada
Reviewed 2 days ago NEW

Very nice hotel, we stayed 10 days (because it is small 14 days would have been too long) Very clean, chairs at the pool and the beach availables and cleans Food tasty and very little wait even if the hotel was full Staff always there to help And the beach...sandy and not full of rocks

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Thank richardbO7418KS
Andrea F, General Manager at Catalonia Royal Tulum, responded to this review

Dear Richard, Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a spectacular trip and that you enjoyed our facilities and services. We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome and pamper you...

Minneapolis, Minnesota
Reviewed 3 days ago NEW

5 stars!! Love this place!! Beautiful grounds, love the walking path! Lite up trees at night is so pretty! Stunning turquoise crystal clear water, sand like velvet, beach extremely clean! Food was excellent, tried them all except beloved but didn't feel it was worth the extra upgrade with how wonderful all the other restaurants are! We did get a upgraded...

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5Thank Amy V
Andrea F, General Manager at Catalonia Royal Tulum, responded to this review

Dear Amy, Thank you for your comments; we are thrilled to know that you had an amazing stay. It is nice to know that you had a spectacular trip and that you enjoyed our facilities and services. The biggest compliment that our team can get is your recommendation. What a compliment! We definitely hope you will decide to visit us...

United States
Reviewed 3 days ago NEW

Book this resort today if you are considering this area! You will not be disappointed! We will definitely be back! Food and resort are top notch! Plenty of food and drink options. Also the staff is very friendly and easy to communicate with since we speak very little Spanish. We promise you will love this place as much as we...

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2Thank aprilallred
Andrea F, General Manager at Catalonia Royal Tulum, responded to this review

Dear April, On behalf of the Staff and Management of our Resort, we would like to thank the time you are taking to share your feedback. We are very grateful to hear that you had a pleasant and gratifying experience with us and that you enjoyed the services and facilities. Teh best compliment that we can receive is your desire...

Seaford, Delaware
Reviewed 3 days ago NEW

This resort is labeled a 4 1/2 star resort , I would give it a barely 3. When we checked in the first thing was that they tried to sell you a privileged room at $30 a day per person everyday!! The drinks are of poor quality , not top shelf. The first night I pulled the sheet back and...

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3Thank cindyingramb
Andrea F, General Manager at Catalonia Royal Tulum, responded to this review

Dear Guest, Thank you for taking the time to post your feedback about your vacation at our Resort. Please allow us to personally apologize for the services issues you experienced regarding the customer service and the food. All your comments have been shared with the head departments involved. Moreover, we are happy to hear that you enjoyed the room, the...

New York City, New York
Reviewed 3 days ago NEW

My boyfriend and I visited in November 2016 for a weeklong getaway. We absolutely loved our stay! The hotel was great and the service was fantastic. Everyone we met was friendly and helpful. The beach is perfect and the pool and pool bars are gorgeous! The food options are a bit limited, but for the most part, we loved all...

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Helpful?
1Thank haleywelliott
Andrea F, General Manager at Catalonia Royal Tulum, responded to this review

Dear Haley, On behalf of the Staff and Management of our Resort, we would like to thank the time you are taking to share your feedback. We are so happy to hear that you had an excellent stay with us and that you enjoyed the beauty of the Caribbean. It is great to know that you had a good time...

Highland, Utah
Reviewed 3 days ago NEW

Having visited many all inclusive Hotels in Cancun and the Riviera Maya area, I came with a very good perspective of what we like to see and experience in a classy resort. The drive from Cancun is a little longer than we normally like to travel, but we used Uber and had a very nice drive in a new vehicle....

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Helpful?
1Thank DarrenNHighland_Utah

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11/05/2017 12/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Spa
  • Bar/Lounge
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Adults only all-inclusive resort, located in Xpu-Ha, Riviera Maya, on the Caribbean coastline. It is surrounded by native jungle trees, local plants, mangroves and cenotes - water springs where a diverse variety of flora and fauna can be found in an unspoiled habitat. It is just 25km from Playa del Carmen and Tulum's archaeological site, and 85 km south of Cancun International airport, in Quintana Roo State, Mexico. ... more   less 

Additional Information about Catalonia Royal Tulum

Address: Carretera Cancun Chetumal Km. 264.5, Xpu-Ha 77790, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: RM1,078 - RM3,138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Catalonia Royal Tulum 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
Catalonia Royal Tulum Xpuha
Riviera Maya Copacabana
Copacabana Riviera Maya
Catalonia Royal Tulum Riviera Maya, Mexico
Hotel Style:
#1 Green Hotel in Xpu-Ha
#2 On the Beach Hotel in Xpu-Ha
#2 Spa Hotel in Xpu-Ha
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Questions & Answers

Here's what travellers have asked, with answers from Catalonia Royal Tulum staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel upgraded us, but we ended up choosing a non-upgraded room which was just as nice, if not nicer!”
haleywelliott, 24 Apr 2017 | Read review
“All good I think,no need to upgrade”
mgb4021, 23 Apr 2017 | Read review
“Stay away from Privileged Junior suite, not worth the extra charge.”
matthewswartz, 19 Apr 2017 | Read review
“Beautiful beach and nice evening events.”
ottos879, 10 Apr 2017 | Read review
“Rooms closer to the beach, away from the front (buildings 3-6) are quieter.”
NinaPintaStaMaria, 4 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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