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Bel Air Collection Xpu Ha Riviera Maya

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Bel Air Collection Xpu Ha Riviera Maya
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2,329 Reviews from our TripAdvisor Community

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Showing 1,015: English reviews
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Gilbert, Arizona
Reviewed 3 days ago NEW

If your looking for a cheap place to stay in Mexico and plan on spending most of your time out at the beach or out on excursions its not so bad. The biggest downer was the food. We live in Arizona so we have plenty of great Mexican restaurants to choice from. We were very excited to eat great Mexican...

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Thank P9352AYamyh
Calgary, Canada
Reviewed 4 days ago NEW

Overall we enjoyed our stay at Xpu Ha, the food was very good and people were welcoming. The resort itself is unique and having 3 cenotes on site is pretty nice. We loved kayaking and snorkeling in the large cenote. The food was very good and varied. The "a la carte" menu was very nice and food was fresh. On...

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Thank Ariane M
Vallejo, California
Reviewed 5 days ago NEW

This resort suffered 2 hurricanes that destroyed part of the resort and grounds. It still has charm and the manatee containing lagoon where you can kayak & snorkel are the best thing the resort offers. Along with the staff, who were all helpful, said halo, as you walked the grounds. This Mayan Riviera all inclusive resort is a series of...

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1Thank Brenda M
Chicago, Illinois
Reviewed 6 days ago NEW

Loved it - nice walks getting from one place to the next. It was fun to see all of the animals. The pool bar was fantastic - everyone was very helpful! We can't say much about the beach because we were not able to take the tram to the bus.

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Thank Jennifer T
Calgary, Canada
Reviewed 1 week ago

Don’t let the mediocre 3/5 star-rating scare you away as it’s meant more as a warning to people anticipating the luxury found at customary all-inclusive resorts—which are readily available up and down the road. This Mayan Riviera hotel is not an architectural wonder of shining marble, but instead a series of slightly rundown two-story structures surrounded by serene tropical forest....

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2Thank Mike-WithanM
Montreal, Canada
Reviewed 1 week ago

AVOID – this is a 2 star CUBAN hotel at a MEXICAN price!!! The grounds are a mess the rooms smell so bad I still smell it after washing twice my clothes and not to mention my makeup brush that I had to wash and still it has the stench of musty, mildew embedded in everything and we have been...

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Thank Quarterhorse-post
Moncton, NB
Reviewed 1 week ago via mobile

We just got back from an all-inclusive stay at this resort and we really liked it. I loved that it was a quiet smaller resort and totally enjoyed the cenote for kayaking and snorkelling. And I was lucky enough to see the mama & baby manatee in it. Highlight of my trip. We enjoyed the food, it was nice to...

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1Thank SunshineNB
Oshawa, Canada
Reviewed 1 week ago

The Bel Air was absolutely wonderful.Although parts were closed off from damage of hurricanes,my best friend and l walked the resort most often and was peaceful and beautiful.Some of the animals in the sanctuary were gone,but the ones still there were well looked after,healthy and content.The staff was exceptional,friendly,helpful and fun to be around.A special thank you to Fransico,you are...

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Thank pdseed
Charlotte, North Carolina
Reviewed 1 week ago

My wife and I have just returned from a week at Bel Air with our son, daughter-in-law and two grandsons (5 and 9 yrs). We had a wonderful time: it's an ideal place for children to enjoy and for adults to relax. Some of the highlights: it's an extensive property with beautiful grounds and no motorized vehicles other than golf...

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Thank Martin M
Toronto
Reviewed 1 week ago via mobile

This review is late in coming. I stayed at Bell Air Xpu Ha in April of last year. It is a very quiet place. The food is average and there is little to no nightlife on the resort. You do have to take a shuttle to the beach but the shuttle runs frequently, the trip only takes a few minutes...

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Thank aheesom

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Bel Air Xpu-Ha is the newly open Resort of Bel Air Collection at Riviera Maya. Feel with your family the natural environment, the perfect place to rest and delight yourself. A unique place for a romance experience. Enjoy our facilities surrounded by natural beauty in an eco-paradise. A gourmet experience in each of our restaurants, from Mexican-Italian fusion cuisine to sushi & martini delightful Japanese style, all in a la carte menu selection. Premium brand drinks and appetizing snacks in our Bars at Lobby and pool area. A unique layout of a cozy and peaceful guestrooms in liberate getaway with all the luxury and comfort of a five stars resort, refurbished indoors with jacuzzi and branding amenities; a relaxed exterior and a spacious terrace with hammock. ... more   less 

Additional Information about Bel Air Collection Xpu Ha Riviera Maya

Address: Carretera Chetumal-Puerto Juarez Km. 265, Xpu-Ha 77710, Mexico (Formerly Xpu-Ha Palace)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: RM386 - RM1,139 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Xpu Ha Riviera Maya 3.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha
Xpu Ha Palace Xpuha
Bel Air Collection Xpu Ha Riviera Maya Mexico
Hotel Style:
#4 On the Beach Hotel in Xpu-Ha
#4 Spa Hotel in Xpu-Ha
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air Collection Xpu Ha Riviera Maya staff and other travellers.
143 questions
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Vancouver, Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NONE they all smell really bad and are very musty”
 of 5 bubbles Quarterhorse-post, 15 Mar 2017 | Read review
“the deluxe Palapa on the second floor....amazing!”
 of 5 bubbles pdseed, 14 Mar 2017 | Read review
“Our palapa roof leaked, but the sound of birds on your roof was the pleasant alarm clock! All part of the fun!”
 of 5 bubbles lucky1too, 13 Mar 2017 | Read review
“I don't think there is a bad room on the site.Its a big place so be prepared to do some walking to get anywhere”
 of 5 bubbles _mbosch61, 11 Mar 2017 | Read review
“Great cenote view from room 511 - but it does have a palapa roof! Buildings 1,2,3,9 are farther away from the restaurant & pool.”
 of 5 bubbles shiggins2017, 9 Mar 2017 | Read review
5 of 5