We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/10/2017 31/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Bel Air Collection Xpu Ha Riviera Maya

    Carretera Chetumal-Puerto Juarez Km. 265, Xpu-Ha 77710, Mexico
    011 52 33 3616 1640
    Hotel website
    Save
    Lowest prices for your stay
    30/10/2017 31/10/2017
     12 people are viewing this hotel
    US$77
    US$73
    SAVE US$4
    US$77
    US$73
    Traveller (2179)
    Pool & Beach (340)
    Room & Suite (221)
    Overview
    • Excellent43%
    • Very good26%
    • Average14%
    • Poor8%
    • Terrible9%
    Travellers talk about
    “lobby bar” (102 reviews)
    “animal exhibits” (13 reviews)
    “thatched roof” (50 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Kids Club
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Deals
    30 Oct31 Oct
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$73
      View Deal
    • Check booking site for details
      US$77
      View Deal
    • Check booking site for details
      US$73
      View Deal
    View all 27 deals
    Write a Review
    Reviews (2,872)
    There are newer reviews for Bel Air Collection Xpu Ha Riviera Maya
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    711 - 715 of 1,073 reviews

    Reviewed 27 July 2005

    My wife and I recently vacationed at Xpu Ha for ten days at the end of June. We were treated wonderfully throughout our stay. The room was very nice and had a terrific view. The restaurants are nice as well - we liked Ragazzi best...More

    15  Thank DC_Refugee
    A TripAdvisor Member
    Louisiana
    15
    Reviewed 27 July 2005

    This is no palace!! I can't even call it a resort. There air conditioner would shut off randomly in the room. You never knew when you would wake up wet from a leak or wet from sweat. There were many leaks through the roof which...More

    5  Thank A TripAdvisor Member
    Reviewed 25 July 2005

    We have just returned from 2 weeks at the Xpu Ha - or rather we would have done had Emily not destroyed the complex at the end of our first week. Our second week was spent at the Moon Palace. Firstly I must congratulate the...More

    28  Thank XpuHaFan
    Reviewed 24 July 2005

    My wife and I stayed at Xpu-Ha the week of July 10-17. Technically, because of Emily, we didn't get out of Mexico until the 19th. Xpu-Ha was selected over Adventura Spa Palace because of the beach. We had family who had been to ASP last...More

    10  Thank gary0529
    Reviewed 22 July 2005

    We stayed two weeks at the Xpu-Ha, from June 18 to July 2nd. Honestly, it was even better than my expectations. Overall, I'd rate it 8.5 to 9 out of 10. Here's a summary of what I liked, and the FEW things that could have...More

    16  Thank rebtar
    Catalonia Royal Tulum
    7,320 reviews
    #2 of 4 hotels in Xpu-Ha
     
    LM by Inmense
    261 reviews
    #1 of 17 hotels in Puerto Aventuras
     
    Hotel Akumal Caribe
    446 reviews
    #15 of 21 hotels in Akumal
     
    Porto Bello Private Residence Club
    52 reviews
    #16 of 17 hotels in Puerto Aventuras
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$72 - US$192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 On the Beach Hotel in Xpu-Ha
    • #4 Spa Hotel in Xpu-Ha
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 144
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Cheap Tickets, Travelocity, TripOnline SA, getaroom.com and Hotwire so you can book your Bel Air Collection Xpu Ha Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Xpu-Ha
    • Also Known As
    • Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha ,
    • Xpu Ha Palace Xpuha ,
    • Bel Air Collection Xpu Ha Riviera Maya Mexico
    Add Photo Photos
    Traveller (2179)
    Pool & Beach (340)
    Room & Suite (221)
    Dining (94)
    Hotel & Grounds (1400)
    Family and Play Areas (140)
    Bathroom (15)
    Business Centre & Event Rooms (4)
    Nearby
    LM by Inmense
    261 reviews
    2.54 km away
     
    Hotel Akumal Caribe
    446 reviews
    11.73 km away
     
    Porto Bello Private Residence Club
    52 reviews
    3.22 km away
     
    Catalonia Royal Tulum
    7,320 reviews
    .49 km away
     
    Nearby Restaurants
    Rauxa Restaurant & Show
    208 reviews
    .93 km away
    Royal Grill
    99 reviews
    1.05 km away
    La Playa Xpu Ha Restaurant & Beach Club
    489 reviews
    1.39 km away
    Terrace Tapas Lounge & Bar
    73 reviews
    .97 km away
    Nearby Attractions
    La Playa Xpuha
    682 reviews
    1.39 km away
    Bahia Divers
    249 reviews
    1.00 km away
    Xpu-ha Beach
    728 reviews
    1.47 km away
    Dolphinaris Barcelo
    760 reviews
    1.07 km away
    Ask a question
    Questions & Answers
    Carlos R
    26 September 2017|
    AnswerShow all 2 answers
    Response from Ursula H | Reviewed this property |
    At this hotel you can choose to stay all-inclusive or European plan so it depends on what type of board you pick. I stayed there all-inclusive once and everything was included when we ordered stuff to our room and I've also... More
    0
    Votes
    Rodd N
    12 September 2017|
    AnswerShow all 3 answers
    Response from alviesk | Reviewed this property |
    No microwave. I think coffee maker but we always went to the restaurant for coffee.
    1
    Vote
    mboshart4
    24 May 2017|
    AnswerShow all 2 answers
    Response from mboshart4 | Reviewed this property |
    I agree! I message them at least twice a week and I still get the run around! It was definitely done by staff there and I want a list of all their staff that worked while I was there. I hope others see these and do not stay... More
    0
    Votes
    Room Tips
    "wildlife, local. authentic, quiet, charming"
    Read review
    "Don't get a room with palapa roof"
    Read review
    "We were in village 6 in an upper room. Our ceiling did have a hole in it. The location was pretty central..."
    Read review
    "I wish we would have had an upper level room"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing