We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Bel Air Collection Xpu Ha Riviera Maya

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Bel Air Collection Xpu Ha Riviera Maya
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,052 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Bel Air Collection Xpu Ha Riviera Maya
See the most recent reviews
Showing 932: English reviews
A TripAdvisor Member
Spartanburg, SC
1 review
22 helpful votes
Reviewed 15 October 2004

Mandi’s review of Xpu-Ha Palace Mayan Riviera Oct 1 – 4, 2004 3 Nts. All Inclusive - All meals, airfare, alcoholic and soda beverages, transfers, and gratuities included in one upfront price! Number 1 rule to go by: USE A TRAVEL AGENT! They are the best form of knowledge and a great travel agent is like your best friend. Be...

 Report
Helpful?
22Thank A TripAdvisor Member
A TripAdvisor Member
Bury St. Edmunds,England
1 review
11 helpful votes
Reviewed 13 October 2004

We have just returned from what was without doubt the most amazing, unique holday experience. From the moment we we were greeted at reception with a glass of champagne to the second we departed we couldn't find anything to complain about. The staff were all superb with a special mention to William in the Mariacha restaurant and Carlos at the...

 Report
Helpful?
11Thank A TripAdvisor Member
A TripAdvisor Member
Big Pine Key, FL
1 review
4 helpful votes
Reviewed 6 October 2004

My husband and I spent a full week at the Xpu-Ha Palace Resort in the Riviera Maya mid Sept. 2004. The experience overall was fantastic! The service was impeccable and the hotel grounds were unbelievably beautiful and impressively clean. We were very pleased at check in when we were able to choose the location and room type we wanted. The...

 Report
Helpful?
4Thank A TripAdvisor Member
NYC
Reviewed 15 September 2004

My husband and I got married at the Xpu-Ha in June and it was just lovely. Our wedding planner was very much on top of everything and it came off with out a hitch. The wedding gazebo set the perfect back drop for our event and we rented out the palapa next to the gazebo for a cocktail hour with...

 Report
Helpful?
7Thank Pwild
Houston, Texas
Reviewed 3 September 2004

My husband, myself and my two daughters (10 & 12) stayed at the Xpu-Ha Palace July 31 - Aug 7. We have been to Mexico many times before and would definitely rate this as one of our best vacations there. We had an incredible time! We couldn't believe how quickly the week flew by. First, the rooms...we got one downstairs...

 Report
Helpful?
6Thank friofrio
A TripAdvisor Member
los angeles, california
1 review
7 helpful votes
Reviewed 31 August 2004

A close encounter with Mother Nature... The first time I saw the pictures of the resort I knew this was going to be vacation to remember, and sure enough, it was a wonderful vacation indeed. We (my wife, my two kids (ages 6 and 10), and I) visited Xpu- Ha during the week of July 16. The moment we arrived,...

 Report
Helpful?
7Thank A TripAdvisor Member
San Francisco
Reviewed 30 August 2004

We went to Xpu-Ha for a week from August 15th to the 23rd after researching many different options on the Yucatan. It was a tough decision after reading the various reviews but it was the RIGHT decision for us. We had a WONDERFUL time and really loved it. We were my husband, myself, and our two sons age 13 and...

 Report
Helpful?
10Thank Divesnorkel
A TripAdvisor Member
Fresno, CA
1 review
Reviewed 25 August 2004

My husband and I were married at Xpu-Ha Palace in February 2004. Our stay there was wonderful. The staff was courteous, super helpful, and so nice. Our room was great, clean, and we loved how secluded we felt. We loved all of the activities that Xpu-Ha offers includeing snorkeling, kayaking, and lots of walking around exploring. Our wedding was beautiful;...

 Report
Helpful?
Thank A TripAdvisor Member
Ridgefield, Connecticut
Reviewed 25 August 2004

I planned a business sales incentive trip here for my company. It was a huge disappointment. Very difficult to get around, its not too bad to walk a mile to eat but it was raining all the time! The roofs on many of our rooms leaked ( the rooms are all individual "huts"). The food was horrible. The fitness room...

 Report
Helpful?
2Thank swa
A TripAdvisor Member
Los Angeles, Ca.
1 review
16 helpful votes
Reviewed 8 August 2004

We just got back last week from the Xpu-Ha Palace. This place was great. We were only gone a week and I came back relaxed like I was gone a month. This resort is about an hour south of Cancun, away from all the hustle. However, it's only about 20 min. away from Playa Del Carmen. It's situated in an...

 Report
Helpful?
16Thank A TripAdvisor Member

1,841 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1806)
Viewed
Hotel & Grounds (346)
Viewed
Room/Suite (154)
Viewed
Pool/Beach Area (299)
Viewed
Bathroom (12)
Viewed
Family/Play Areas (125)
Viewed
Dining (75)
Viewed
View from Room (32)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:21
Videos (1)
Viewed
Other (760)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (5)
Viewed
Dining (1)
Viewed
Room/Suite (1)
Viewed
Other (24)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Xpu-Ha
16.2 km away
Grand Bahia Principe Coba
33.0 km away
BlueBay Grand Esmeralda
BlueBay Grand Esmeralda
#90 of 213 in Playa del Carmen
8,357 reviews
15.1 km away
Grand Bahia Principe Tulum
Show Prices
Show Prices
Show Prices
14.2 km away
Grand Oasis Tulum
Grand Oasis Tulum
#16 of 22 in Akumal
1,480 reviews
29.9 km away
Sandos Caracol Eco Resort
Sandos Caracol Eco Resort
#68 of 213 in Playa del Carmen
11,439 reviews
18.1 km away
Occidental at  Xcaret Destination
Occidental at Xcaret Destinatio...
#70 of 213 in Playa del Carmen
10,898 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Bel Air Xpu-Ha is the newly open Resort of Bel Air Collection at Riviera Maya. Feel with your family the natural environment, the perfect place to rest and delight yourself. A unique place for a romance experience. Enjoy our facilities surrounded by natural beauty in an eco-paradise. A gourmet experience in each of our restaurants, from Mexican-Italian fusion cuisine to sushi & martini delightful Japanese style, all in a la carte menu selection. Premium brand drinks and appetizing snacks in our Bars at Lobby and pool area. A unique layout of a cozy and peaceful guestrooms in liberate getaway with all the luxury and comfort of a five stars resort, refurbished indoors with jacuzzi and branding amenities; a relaxed exterior and a spacious terrace with hammock. ... more   less 

Additional Information about Bel Air Collection Xpu Ha Riviera Maya

Address: Carretera Chetumal-Puerto Juarez Km. 265, Xpu-Ha 77710, Mexico (Formerly Xpu-Ha Palace)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: RM372 - RM820 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Xpu Ha Riviera Maya 3.5*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Priceline, Hotels.com, Odigeo, HotelTravel.com, Orbitz and Travelocity so you can book your Bel Air Collection Xpu Ha Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha
Xpu Ha Palace Xpuha
Bel Air Collection Xpu Ha Riviera Maya Mexico
Hotel Style:
#4 On the Beach Hotel in Xpu-Ha
#4 Spa Hotel in Xpu-Ha
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Bel Air Collection Xpu Ha Riviera Maya staff and other travellers.
115 questions
Ask a question
Vancouver, Canada

See all questions (115)

Questions? Get answers from Bel Air Collection Xpu Ha Riviera Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it was very quiet not but very old no activities no music or dancing really not much at all”
 of 5 bubbles GailVarcoeCampbell, 28 Nov 2016 | Read review
“bottom floor rooms have a low ceilings, 2nd floor rooms have soring thatched ceilings with ceiling fans. the ac worked great”
 of 5 bubbles sanchezgusbegin2016, 9 Nov 2016 | Read review
“All rooms are terrible and filthy”
 of 5 bubbles DonnaBruce, 18 Aug 2016 | Read review
“Don't book here”
 of 5 bubbles 733mandya, 22 Jul 2016 | Read review
“Bring good walking shoes.”
 of 5 bubbles mlotto7, 6 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay