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Bel Air Collection Xpu Ha Riviera Maya

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Bel Air Collection Xpu Ha Riviera Maya
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2,244 Reviews from our TripAdvisor Community

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There are newer reviews for Bel Air Collection Xpu Ha Riviera Maya
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Showing 986: English reviews
A TripAdvisor Member
Minneapolis
1 review
32 helpful votes
Reviewed 25 January 2005

I looked long and hard to find a review for Xpu Ha before our Jan 2005 trip but found very little. Hope this helps you. My husband and I have taken some very extravagant trips but we were ready for a change including a change from the high maintenance type of resorts and people we had experienced in the past....

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32Thank A TripAdvisor Member
Bear, DE
Reviewed 20 January 2005

We just returned from a long weekend vacation with two other couples. We all had a wonderful time. We stayed at the Xpu-Ha from Jan 13 - Jan 17. We had excellent service the entire time. After reading the reviews for a number of months I was a little nervous. We all had rooms in the Reptile section, 2 top...

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13Thank mosween
Neenah, Wisconsin
Reviewed 17 January 2005

My family and I spent a week at Xpu-Ha Palace from Dec. 26th until Jan. 1st. I planned this trip for over a year. I researched the Maya Riviera and kept up with Trip Advisor the whole time. I thought I was prepared and in the right mindset for this unique resort. In fact, as it was described on its...

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31Thank Gretchen3
A TripAdvisor Member
Connecticut
2 reviews
20 helpful votes
Reviewed 16 January 2005

Our family just returned from the Xpu-Ha Palace Resort. We read countless reviews before booking this vacation and it seemed to have something for everyone . We have two grown children ages 20 and 25, one loves the beach, one loves to explore. No problem here! The weather, the water, the food, all terrific. Lots of variety as far as...

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7Thank A TripAdvisor Member
Ottawa, Ontario
Reviewed 13 January 2005

My boyfriend & I are 26 and just returned from a 1 week stay. We had an absolutely wonderful vacation. Xpu-Ha seems to be good for both couples and families. We enjoyed the walks, and found nothing to be far - but on occassion took the shuttles to get places faster if they came by us as we were heading...

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10Thank GSXR750
A TripAdvisor Member
northern california
1 review
6 helpful votes
Reviewed 13 January 2005

We recently returned from a vacation to Xpu-ha Palace resort, near Cancun. It was amazing! The beaches were awsome, to food was great and the service outstanding. The resort itself was beautiful. All inclusive is the only way to go, all meals drinks and gratuities were included. This really was a relief to not have to carry money around. The...

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6Thank A TripAdvisor Member
A TripAdvisor Member
Los Angeles
1 review
5 helpful votes
Reviewed 11 January 2005

One night during our stay the music at a down wind Rave party in a beach cave started at 10 PM and when loud and constant until noon the next day. The front desk was swarmed with complaints but they pretended it was the first time it happened. This happen all the time as you can see from other post's....

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5Thank A TripAdvisor Member
A TripAdvisor Member
Washington DC
1 review
75 helpful votes
Reviewed 10 January 2005

...and I nearly drove myself crazy. We were at the Xhu-Pa Jan. 2-9. These reviews differ so much at times and now I understand it has everything to do with the reviewer and less with the actual resort. Who we are is important: My fiance and I are in our early 30's. We are both academic professionals, well traveled in...

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75Thank A TripAdvisor Member
A TripAdvisor Member
Vancouver, WA
1 review
21 helpful votes
Reviewed 9 January 2005

We stayed at the Xpu-ha from December 22nd-December 29th. We had a great time with our two children. Our daughter is 14 and our son is 12. The kids loved the kayaking the most! It was a very relaxing trip and we enjoyed almost every aspect of the resort. We felt well prepared after reading the reviews on this website...

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21Thank A TripAdvisor Member
A TripAdvisor Member
New York, NY
1 review
23 helpful votes
Reviewed 5 January 2005

Short version: Great place for active, outdoorsy, laid-back, family-oriented people who want the experience of being in a jungle without truly "roughing it." Long version: Stayed at Xpu-Ha between 12/18/04 and 12/25/04. My husband and I went with my parents and my 21-year old sister. We stayed in Cocodrilo, 2nd floor rooms. We had a great vacation because we were...

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23Thank A TripAdvisor Member

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Bel Air Xpu-Ha is the newly open Resort of Bel Air Collection at Riviera Maya. Feel with your family the natural environment, the perfect place to rest and delight yourself. A unique place for a romance experience. Enjoy our facilities surrounded by natural beauty in an eco-paradise. A gourmet experience in each of our restaurants, from Mexican-Italian fusion cuisine to sushi & martini delightful Japanese style, all in a la carte menu selection. Premium brand drinks and appetizing snacks in our Bars at Lobby and pool area. A unique layout of a cozy and peaceful guestrooms in liberate getaway with all the luxury and comfort of a five stars resort, refurbished indoors with jacuzzi and branding amenities; a relaxed exterior and a spacious terrace with hammock. ... more   less 

Additional Information about Bel Air Collection Xpu Ha Riviera Maya

Address: Carretera Chetumal-Puerto Juarez Km. 265, Xpu-Ha 77710, Mexico (Formerly Xpu-Ha Palace)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: RM391 - RM1,146 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Xpu Ha Riviera Maya 3.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha
Xpu Ha Palace Xpuha
Bel Air Collection Xpu Ha Riviera Maya Mexico
Hotel Style:
#4 Spa Hotel in Xpu-Ha
#4 On the Beach Hotel in Xpu-Ha
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air Collection Xpu Ha Riviera Maya staff and other travellers.
142 questions
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Vancouver, Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper room has thatched roof and in every thatched hut, bugs will fall. View is better upstairs, but if bugs bother you get a lower room.”
 of 5 bubbles heavymetalfarmer2017, 27 Feb 2017 | Read review
“Want a room closer to the restaurant & pool (adjacent to one another), ask. The top floors have the unique ceilings.”
 of 5 bubbles KND28, 26 Feb 2017 | Read review
“prefer the second floor of the villas”
 of 5 bubbles mitchwilson96, 25 Feb 2017 | Read review
“Our 600 block was a short walk to the dining room. Bottom floor worked for us, both upstairs and main floor units had huge private decks.”
 of 5 bubbles VKAdventures, 12 Feb 2017 | Read review
“Main floor to avoid the thatched roof debris.Find a different resort. Animals in deplorable conditions in cages.”
 of 5 bubbles virgdif, 2 Feb 2017 | Read review
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