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BEST WESTERN Crewe Arms Hotel

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1 room 2 adults 0 children
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298 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Old Warden, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed overnight after visiting Crewe for football, this hotel is very comfortable, easy check in and my room, although quite small was comfortable and airy with everything that I would expect of a hotel of this type. It has an all day bar and although I did not eat breakfast, it was available and they would even supply breakfast to...

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Helpful?
Thank Terry G
Stoke-on-trent, United Kingdom
Reviewed 6 days ago NEWvia mobile

I stayed in this with a few friends. I was apprehensive about staying here as it was in Crewe and right next to the train station, however the hotel was lovely and clean. We were in rooms that overlooked the train station and although you could hear the trains go past and tell speaker, it did not wake us up....

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Helpful?
Thank wyseowl83
Rachael B, Front Office Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Thank you for taking the time to write this wonderful review, the whole team is delighted you enjoyed your stay with us, hope you will come back and visit us again soon. Best wishes BEST WESTERN Crewe Arms Hotel Team.

Sydney, Australia
Reviewed 1 week ago via mobile

Stayed on a Saturday night (7th) for a birthday party in the area, reception girls friendly & helpful with local knowledge, some hotel areas have obviously been renovated, bar area etc, all very clean, good service from bar staff even after returning from a late party, we were in room 125, bedroom a bit dated but hey, sky tv !!!...

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Helpful?
Thank vaun81
Rachael B, Front Office Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Thank you for taking the time to review our hotel, we are delighted you enjoyed your stay with us and hope you will come visit us again soon. Best wishes BEST WESTERN Crewe Arms Hotel

Crewe, United Kingdom
Reviewed 1 week ago

Decided to have a family birthday get together, decided on the hotel as we had enjoyed a meal there previously and or it's location across from the train station. The service was great and the room was perfect for our get together of 25. We decided on a hot and cold buffet as we had to cater for food allergies...

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Helpful?
Thank _gilldave80
Rachael B, Front Office Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Thank you for this wonderful review the whole team is delighted you enjoyed your Family birthday celebration. We hope you will all come back and visit us again soon. Kindest regards BEST WESTERN Crewe Arms Hotel

Northampton, United Kingdom
Reviewed 3 weeks ago

We have been here for Sunday lunch a couple of times whilst visiting family here in Crewe, so as we were up here for Christmas day we booked for our Christmas day lunch here which was very good value, four courses and plenty of it, we were met by attentive staff with a glass of bucks fizz and then after...

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Thank mickcritic
Rachael B, Front Office Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Thank you for taking the time to write this wonderful review, the whole team is delighted you enjoyed your Christmas Day lunch and hope you will visit us again soon. Best wishes BEST WESTERN Crewe Arms Hotel

Reviewed 4 weeks ago via mobile

For the price the hotel offers good value, but the ground floor room I was in certainly could of done with a bit of a clean. The hotel is situated next to a fairly busy railway line that maybe disruptive to some guests. Staff are all friendly and helpful.

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Thank Dalyjt
Rachael B, Front Office Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Thank you for taking the time to write a review about our hotel we are delighted you found us to be good value for money, and that you found all the staff to be friendly and helpful. With regards to the ground floor we will look into this as this is not our usual high standard of cleanliness. Kindest regards...

Bath, United Kingdom
Reviewed 16 December 2016

crewe take it or leave it can be challenging.Tried many hotels but this scores for service ,parking,friendliness and food n drink. Seconds to main high street and opposite station but still quiet.Phil the night manager is a starand rachael on reception management is cool

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Thank Doug F
Rachael B, Front Office Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Thank your for your wonderful comments the whole team is delighted you enjoy staying with us and we hope to you see you in the new year. Merry Christmas BEST WESTERN Crewe Arms Hotel Team

Criccieth, United Kingdom
Reviewed 14 December 2016 via mobile

Stopped in here to meet up with some colleagues as there is ample parking. The inside is very smart and modern. The food we had was delicious and plentiful. Andrew the gentleman who served us was very helpful and professional.

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Thank lioncricc
Rachael B, Front Office Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Thank you for your kind comments, we are delighted to hear that you enjoyed your lunch and that you like the décor inside, hope you will come and visit us again. Merry Christmas and a Happy New Year BEST WESTERN Crewe Arms Hotel

Durham
Reviewed 8 December 2016

Stayed 3 December as part of a coach trip. Cannot fault this hotel. Room spotless and beds so comfortable. Evening meal and breakfast spot on and the staff, who were on the whole quite young, did a great job. Would return.

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Thank Audrey S
Rachael B, Front Office Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Thank you for taking the time to write this wonderful review, the whole team is delighted you enjoyed your stay with us and we hope you will come back and visit us again soon. Kindest regards BEST WESTERN Crewe Arms Hotel Team

Durham
Reviewed 7 December 2016 via mobile

Stayed as part of a package and for what we paid it was good value. I wouldn't want to think I had paid full price, room very spacious and comfortable but the evening meal was a let down, tinned potato and frozen mixed veg turkey dinner.

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Helpful?
Thank Jelsef
Rachael B, Front Office Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Thank you for taking the time to review our hotel, we are delighted that you found the room to be spacious and comfortable. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A traditional 61 bed roomed hotel offering both bar and restaurant along with 5 meeting/conference rooms. The bar is open daily serving food and drinks from 7am - 11pm All rooms are en suite and offer tea/coffee, iron/ironing boards, hairdryers, free wi-fi, flat screen TV's, direct dial telephones Undergoing a major refurbishment Jan - June 2014 - all areas of the hotel have been completely renewed and modernised. ... more   less 

Additional Information about BEST WESTERN Crewe Arms Hotel

Address: Nantwich Road, Crewe CW2 6DN, England
Region: United Kingdom > England > Cheshire > Crewe
Price Range: RM277 - RM482 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Crewe Arms Hotel 3*
Number of rooms: 61
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Crewe Arms Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at rear”
 of 5 bubbles dougf762, 16 Dec 2016 | Read review
“Steer well clear - they'll rob you blind”
 of 5 bubbles 562michaelr, 29 Nov 2016 | Read review
“Ensure you have one that has been recently refurbished.”
 of 5 bubbles grahamc894, 14 Nov 2016 | Read review
“Rooms on the west side are quieter as they do not overlook the railway”
 of 5 bubbles barrywiththeredmg, 3 Nov 2016 | Read review
“Rooms on the railway side are ideal for rail enthusiasts.”
 of 5 bubbles kennethe548, 1 Nov 2016 | Read review
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