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Crewe Hall

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#1 of 9 Hotels in Crewe
Certificate of Excellence
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1 room 2 adults 0 children
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1,988 Reviews from our TripAdvisor Community

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Showing 1,975: English reviews
manchester
Reviewed 2 days ago NEW

The external views on approach are absolutely fantastic. The building looks stunning and its fantastic to check-in in an reception inside this section, however there is only a chance your room will be in the old section and not in the modern section tacked on the side. the standard of maintenance was poor and i do think that it would...

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Thank happycoupletravel
Staffordshire, United Kingdom
Reviewed 2 days ago NEW

The service was awful. I booked a spa break for my daughters and I after xmas. With the exception of the spa treatments and the room quality, the rest of the experience was shocking. It wasn't a good sign when we queued to check in with the one person on Receptoion while another 7 members of staff stood round and...

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Thank Nicci M
Birmingham, United Kingdom
Reviewed 2 days ago NEW

We stayed for 2 nights for our friends wedding. The rooms were in a generic style but clean and comfortable. The wing that we stayed in was not in the old building and much of the hotel is an extension to the facade that is very modern and out of keeping with the frontage (no pictures of this on the...

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Thank HappyTravelersVR
Crawley, United Kingdom
Reviewed 4 days ago NEW

Rooms are comfortable (although bit of a hike from reception), The Brasserie was fine although not large enough for the amount of guest and the gym/pool well equipped. A good stay which I would repeat if the daily rate is competitive. Bar is very slow due to not enough staff.

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Thank learjetskipper
warwickshire
Reviewed 5 days ago NEW

We returned in December 2016 after a disappointing visit for my husbands 50 th birthday in October 2016. We stayed in a q star room in the modern part of the hotel . I visited the spa for a pedicure which was nice . Spa relaxation room is quiet and comfortable . The service had certainly improved. We love Crewe...

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Thank susan1warwickshire
Stoke-on-Trent, United Kingdom
Reviewed 5 days ago NEWvia mobile

Booked a spa day for me and my husband: Good point, 60 minute facial and back massage for me was very good and my husband was pleased with his back, leg and foot massage, and that's about it for the good points. On arrival we checked in for our spa day, which included 60 minute treatment each and buffet lunch,...

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2Thank jane h
Macclesfield, United Kingdom
Reviewed 6 days ago NEW

My wife and I stayed for two nights at Crewe Hall. The hotel has two parts; (1) the original building which is full of interesting features, and (2) a modern building. The two parts have been linked tastefully. Our room was in the modern building. It was a good size with a spacious bathroom. The room was well decorated and...

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Thank Tony W
CreweHall, Manager at Crewe Hall, responded to this review

Dear Tony W Thank you for your kind comments, I am delighted to hear you enjoyed your 2 night stay at Crewe Hall. Your very kind comments have been passed on to Restaurant Manager and the Team. Everyone at the Hotel strives to maintain the high standards of service and presentation that is required of them, it is always a...

Reviewed 1 week ago

I visited with my family for a Christmas day meal in the State Rooms. I had visited the year before and enjoyed it so I was very much hoping that it was be as enjoyable the second time and it certainly was! We enjoyed our arrival drinks downstairs and it felt very festive stood by the fire and listening to...

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Thank Sophie A
CreweHall, Manager at Crewe Hall, responded to this review

Dear Sophie A Thank you for the kind and positive review. I am pleased to read that you enjoyed your Christmas lunch in our of gorgeous state room and found the menu and food quality better then last year and I am sure our Head Chef and kitchen team will be pleased to read your feedback and we look forward...

Shrewsbury, United Kingdom
Reviewed 1 week ago

We visited Crewe Hall for afternoon tea, we had a voucher from Groupon as a present for my birthday. We were made very welcome by all the staff. Our waiter ( whose name was Andrew ) really made us feel special. The tea itself was really lovely. Assorted cakes and sandwiches.. As much tea and coffee as you could drink....

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Thank _brendaknipe
CreweHall, Manager at Crewe Hall, responded to this review

Dear brendaknipe Thank you so much for your positive review and awarding us 5 stars. I am really pleased to read that you have enjoyed our popular Afternoon Tea in our Sheridan lounge and I will certainly share the kind words with the team especially with Andrew, Hannah, Dan and Kerry. The team and I look forward to welcoming you...

Reviewed 1 week ago via mobile

Friendly and helpful staff, amazing building and good service. The rooms on the old hall are very nice, impressive and unique, the new part of the hotel is also nice and modern. Good and quiet location, definitely we will go again.

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Thank Σόφη Μ
CreweHall, Manager at Crewe Hall, responded to this review

Dear Guest Thank you so much for the very kind review. I am delighted that you enjoyed your stay with us and found the staff friendly and helpful. I hope to see you back at the Crewe Hall. Kindest Regards Sandeep Dharra Operations Manager

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A superb 17th century hotel located in Crewe in Cheshire. This Grade I listed building has been attracting refined guests since the 17th century, including our current monarch Queen Elizabeth II. This hotel is a fine mix of historic Jacobean and sharp 21st century architecture. The magnificent history oozes throughout the hotel from exquisite marble fireplaces to stained glass windows. Yet the contemporary edge of Crewe Hall can be found throughout the hotel from the revolving bar in the brasserie to the state-of-the-art leisure club. The hotel has 117 spacious, comfortable bedrooms, some are located in the historic old building but majority can be found in the new contemporary wing. Just minutes from the M6 motorway, Crewe Hall is only 24 miles from Chester’s sights and shops and close to Liverpool and Manchester.Crewe Hall is home to a modern conference and events centre. It is very impressive with both it's facilities and service that we offer you. Modern facilities, free Wi-Fi, extensive grounds and a meetings package that gives you total piece of mind, whether you’re brainstorming with the team or delivering an important message, Crewe Hall makes meetings easy. ... more   less 

Additional Information about Crewe Hall

Address: Crewe Hall Weston Road, Crewe CW1 6UA, England
Region: United Kingdom > England > Cheshire > Crewe
Price Range: RM368 - RM885 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crewe Hall 4*
Number of rooms: 117
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Also Known As:
Crewe Hall Hotel Crewe
Hall Hotel Crewe
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Questions & Answers

Here's what travellers have asked, with answers from Crewe Hall staff and other travellers.
24 questions
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Manchester
over a year ago
Heswall, United Kingdom
Bridgend, United Kingdom
over a year ago

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Questions? Get answers from Crewe Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to be in the old / new section based on taste.”
 of 5 bubbles happycoupletravel, 18 Jan 2017 | Read review
“Rooms fine, service appalling”
 of 5 bubbles niccim2017, 18 Jan 2017 | Read review
“We like q star rooms with added extras”
 of 5 bubbles susan1warwickshire, 15 Jan 2017 | Read review
“Ask for a room in the older part of the hotel, these are fabby”
 of 5 bubbles snooty51, 28 Dec 2016 | Read review
“Get a room in the new section, they are exceptional.”
 of 5 bubbles 435JohnR, 27 Dec 2016 | Read review
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