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Best Western Plus Manchester Airport Wilmslow Pinewood Hotel

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Best Western Plus Manchester Airport Wilmslow Pinewood Hotel
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691 Reviews from our TripAdvisor Community

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Showing 673: English reviews
Cumbria
Reviewed 29 September 2016

We recently stayed here the night before we flew from Manchester airport. We also parked our car here for 2 weeks. The reception was lovely and a very pleasant and helpful lady on duty. She booked us a taxi for the airport upon request. Our room was spacious, extremely clean and the bed was very comfortable. We did not have...

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Helpful?
Thank kamaso
John S, General Manager at Best Western Plus Manchester Airport Wilmslow Pinewood Hotel, responded to this review

Dear Guest Your feedback is much appreciated, thank you. I am so pleased that you enjoyed every aspect of your stay and that you were looked after very well. Thank you again and I will certainly communicate your kind words to my Team. Kind regards. John Scott General Manager

Douglas, United Kingdom
Reviewed 28 September 2016

As always this hotel was the best, friendly staff, convenient location. Restaurant good value for money and quality excellent. reasonable price and points too if you join Best western. Hotel and rooms clean and tidy. Will probably stay there next time I am at Manchester Airport

Review collected in partnership with Best Western GB
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Thank Dezza63
John S, General Manager at Best Western Plus Manchester Airport Wilmslow Pinewood Hotel, responded to this review

Dear Guest Thank you for your overall feedback in regards to your recent stay at the Hotel. I will certainly communicate your kind feedback to my Team. Thank you again. Kind regards. John Scott General Manager

itfb
Reviewed 28 September 2016

If you are going to stay anywhere near this hotel and you want decent internet and a fair price choose here. I realize this is not a big comforting endorsement, when the choices are worn out cookie cutter premier inn hotels with the half a MB of free internet data and daily fee of 5 L to update to 5...

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Thank itfb
John S, General Manager at Best Western Plus Manchester Airport Wilmslow Pinewood Hotel, responded to this review

Dear Guest Thank you for your overall feedback in regards to your recent stay at the Hotel. I have certainly taken your comments on board and I appreciate your honesty. It is pleasing to read that you would choose the Pinewood Hotel again as your preferred Hotel in the area. Thank you again. Kind regards. John Scott General Manager

Stoke-on-Trent, England, United Kingdom
Reviewed 27 September 2016 via mobile

We had a late return flight back from our holiday so decided to book this hotel as it was pretty close to the airport and on the way home. Even tho it was early hours of the morning the gentleman on reception was jovial and very polite and had a couldn't do enough attitude. He explained everything clearly and precisely...

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Helpful?
Thank Andrew T
John S, General Manager at Best Western Plus Manchester Airport Wilmslow Pinewood Hotel, responded to this review

Dear Andrew Your feedback is much appracated and welcomed, thank you so much. I can see that your customer journey from start to finish has been one to remember for all of the right reasons. I will certainly communicate your wonderful feedback to my Team and I look forward to welcoming you back to the Hotel in the near future....

yorkshire england
Reviewed 27 September 2016

We stayed overnight prior to flying from Manchester airport. Our room was beautifully decorated, spotlessly clean with good bedding and soft fluffy towels. It has a very welcoming feel to the lobby when entering the hotel. Our meal at the restaurant was fabulous, the slow cooked belly pork is a triumph to the very creative and competent chef. I would...

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Helpful?
Thank andy-mary
John S, General Manager at Best Western Plus Manchester Airport Wilmslow Pinewood Hotel, responded to this review

Dear Andy Thank you so much for your kind and wonderful words in regards to your recent stay at the Hotel. I will certainly communicate your feedback to my Team. Thank you again and I look forward to welcoming you back to the Hotel in the near future. Kind regrads. John Scott General Manager

United Kingdom
Reviewed 25 September 2016

Adequate for what it is. A bit soul-less. Handy to have a Tesco store five minutes away. Our room was over he kitchen/restaurant and far too hot. Housekeeping quickly provided a fan. No issue from them.. They must know the small window which only opens a couple of inches is in adequate. Also, the hotel information indicates use of a...

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Thank Buncrew
John S, General Manager at Best Western Plus Manchester Airport Wilmslow Pinewood Hotel, responded to this review

Dear Guest Thank you for your overall feedback in regards to your recent stay at the Hotel. I am so pleased that my Housekeeping Team reacted so well and provided you with a fan due to your bedroom being rather warm. As you rightly mention the leisure facilities (Total Fitness, Wilmslow ) are off site, around 3 to 4 minutes...

Derby, United Kingdom
Reviewed 24 September 2016

We had booked a flight from Mancester airport that would leave very early in the morning, we normally fly from Mancester and stay over the night before. We would normally book Premier inn as its close to the Airport and we have stayed there before but they were asking £90 for one night I felt this was very expensive for...

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Thank hotelinspectors2
John S, General Manager at Best Western Plus Manchester Airport Wilmslow Pinewood Hotel, responded to this review

Dear Guest Thank you for your overall feedback in regards to your recent stay at the Hotel. I can see that the majority of your stay was on to remember for all of the right reasons, however there is no excuse for the Taxi service that we provide our guests to show a lack of customer service, rest assured I...

UK
Reviewed 24 September 2016

I stayed at the Pinewood for 2 nights whist attending a meeting in the local area. In advance of my visit I emailed to say I would be arriving late and included my Best Western rewards details which I asked to be associated with my booking. On arrival at around 8:30pm I was told by the receptionist that my booking...

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Thank UkJammin
John S, General Manager at Best Western Plus Manchester Airport Wilmslow Pinewood Hotel, responded to this review

Dear Guest First and foremost my sincerest apologies in regard to your concerns raised. I will certainly discuss your comments with my Reception Team in regards to your reservation and the way in which you were dealt with. Being woken up by the emptying of the bottle bins is unacceptable, my apologies and I will certainly get to the bottom...

Mansfield, United Kingdom
Reviewed 24 September 2016

Stopped in the Hotel for one night due to early flight the next morning from Manchester Airport, The room was better than expected. Large room with lots of space. Clean, tidy and cheap to book. Stayed in a family room, would love to have stopped for a longer period. Very happy with this hotel !!

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Helpful?
Thank Keithnforest
John S, General Manager at Best Western Plus Manchester Airport Wilmslow Pinewood Hotel, responded to this review

Dear Keith Thank you for your positive review in regards to your recent stay at the Hotel. I am so pleased that you enjoyed every aspect of your stay and I will certainly communicate your kind words to my Team. Thank you again Kind regards. John Scott General Manager

Guildford, United Kingdom
Reviewed 19 September 2016

A really nice hotel, clean and comfortable. Have stayed there several times. On last visit the breakfast service was non existent but my main complaint was the cold unwelcoming and unhelpful attitude of certain receptionists - not all I hasten to add as one of them was the extreme opposite.

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1Thank arozario
John S, General Manager at Best Western Plus Manchester Airport Wilmslow Pinewood Hotel, responded to this review

Dear Guest Thank you for your feedback and thank you for giving me the time to discuss your concerns in person when you checked out. It is very unusual to receive a complaint about one of my Team Members and rest assured I have deal with your comments in the appropriate manor. My apologies again for the disappointment that you...

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Near Best Western Plus Manchester Airport Wilmslow Pinewood Hotel

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Whether you are staying for business or pleasure, our well appointed and stylishly furnished bedrooms will more than satisfy your requirements. With comfortable beds and fluffy duvets, Freeview TV and free Wi-Fi throughout the hotel we have everything you need for a great stay. A choice of room types, dining options and impressive gardens completes the picture. ... more   less 

Additional Information about Best Western Plus Manchester Airport Wilmslow Pinewood Hotel

Address: 180 Wilmslow Road, Handforth SK9 3LF, England (Formerly Pinewood Hotel)
Region: United Kingdom > England > Cheshire > Handforth
Price Range: RM339 - RM528 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Manchester Airport Wilmslow Pinewood Hotel 4*
Number of rooms: 89
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Also Known As:
Best Western Pinewood On Wilmslow Hotel Handforth
Menzies Pinewood Manchester
Hotel Menzies Pinewood
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Manchester Airport Wilmslow Pinewood Hotel staff and other travellers.
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northants
3 months ago
Lancaster, United Kingdom
leeds
over a year ago
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Questions? Get answers from Best Western Plus Manchester Airport Wilmslow Pinewood Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep away from 401”
 of 5 bubbles peterf984, 16 Feb 2017 | Read review
“Superior king size room is lovely and very spacious”
 of 5 bubbles Buddens, 14 Feb 2017 | Read review
“Garden view are the best”
 of 5 bubbles gemgemcumbria, 31 Jan 2017 | Read review
“Upgrade to a newly renovated room if you can”
 of 5 bubbles candyfloss2, 30 Jan 2017 | Read review
“Paying extra for a deluxe king and requesting a balcony, did not result in us getting one.”
 of 5 bubbles L0usieK, 21 Jan 2017 | Read review
5 of 5