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Very average room awful bathroom.. Door handle broken shower old and not much pressure. Breakfast staff surly. Hot breakfast dumped on the table before I finished my cereal. I asked for no baked beans and my breakfast was swimming in beans.
We booked over the phone for a four day to ccelebrate an anniversary.
We rang on the 15th to enquire where we could have a special meal.
We got told that due it been quiet, the restaurant was closed. The lady of hotel told us...More
2 Thank Simon C
Response from thesandhursthotel, Owner at The SandhurstResponded 18 May 2017
The restaurant has been closed for over 2 years now due to personal family issues.These people did not even stay at the Sandhurst and when they told me it was a special occasion I advised them to look for an alternative where they could enjoy...More
Made a reservation for two nights as we were attending a social event in the town. First visit to the hotel, but arrived much later than planned. Hostess very understanding and made us welcome. The English breakfast on both mornings was wonderful. Well presented, well...More
Thank MoonLanding
Response from thesandhursthotel, Owner at The SandhurstResponded 27 April 2017
Thank you so much for your review its always nice to read something positive especially when you are trying your best and it's appreciated.It was lovely to meet you and hopefully you will stay with us again.
As a 20 year old female travelling alone to a place I have never been for the first time I couldn't expect more. I recieved a phone call on the morning of my travel about when I would be arriving as normally they wouldn't do...More
I was due to attend the funeral of a close friend's family member and having booked ahead and emailed to ask if it would be ok to arrive around 1pm rather than the prescribed check-in time of 2pm, I received an email from the owners...More
3 Thank IrishNao
Response from thesandhursthotel, Owner at The SandhurstResponded 28 April 2017
It has taken me some time to think of an appropriate response to this fabricated account of this ladies stay.
I find it incredulous that you go out of your way to accommodate an early check in despite the fact we were still cleaning the...More
US$70 - US$77 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Room types
Non-Smoking Rooms
Number of rooms
12
Reservation Options
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Hi Blonde98 ,I have just had my wedding at the Sandhurst hotel on the 10TH of November and everything was fantastic from start to finish,the food was great the staff worked really hard and the room we stayed in with the four poster bed was really good ,I know Rowena is always very busy and sometimes had to ring me back .I dont think for a moment she would mean to be rude but would just be busy at the time you rang .I must say the price was also very good for our wedding and we were very pleased .I will be putting a review on shortly and would consider getting back intouch with the Sandhurst as we were very happy with our wedding ,Nigel and Belinda Christie
28 November 2014|
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Response from thesandhursthotel | Property representative |
Thankyou so much for you positive comments about your amazing wedding day Nigel we all work very hard as a team to give you and your family and friends a truly memorable day at a really reasonable price.I am not a rude... More
Thankyou so much for you positive comments about your amazing wedding day Nigel we all work very hard as a team to give you and your family and friends a truly memorable day at a really reasonable price.I am not a rude person by nature and am sorry if this is sometimes perceived this way.My personality is fuelled by passion to strive to give the best I can and you could call me quirky and different, however I have made many good lasting friends out of customers like you and Belinda who totally "get it" and for that I am truly grateful.Hope to see you both back soon at The Sandhurst.
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