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Chimney House Hotel

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Traveller (131)
Room & Suite (72)
Dining (16)
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Overview
  • Excellent20%
  • Very good27%
  • Average22%
  • Poor15%
  • Terrible16%
2 days ago
“Very average”
3 weeks ago
“Restaurant experience ”
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (732)
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1 - 5 of 725 reviews
Reviewed 2 days ago via mobile

This was booked via booking agency, plenty of parking and on arrival I was impressed the reception was efficient and friendly. I went to dinner with a work colleague and it was clear the lad behind the bar had to do everything from bar work...More

Thank Nick R
Reviewed 3 days ago via mobile

Welcoming reception, spacious twin room for elderly Mum and myself. Only about 4 stairs to go down to the lower ground floor which made it easy for Mum. Great view out into the gardens. Dining room and bar area was clean, modern, very pleasant and...More

Thank Sally J
Reviewed 2 weeks ago via mobile

A group of 15 of us stayed here for 3 nights. We were up for a conference in Congleton. When we arrived the check-in staff asked us if we were staying in for dinner, but we initially said that we would be going out. When...More

1  Thank Stephen R
Response from Henri L, General Manager at Chimney House HotelResponded 1 week ago

Thank you for your feedback, we aim to do our best for guests with in house training, so to hear honest good feedback shows we are customer focused.

Reviewed 2 weeks ago

Hubby and I stayed over for 1 night from a 3 hour+ drive from Scotland. It was nice feeling tired coming to such a beautiful and clean place. Staff at reception were all very friendly and welcoming. Dinner was lovely and couldn't ask for a...More

Thank Christa v
Response from Henri L, General Manager at Chimney House HotelResponded 2 weeks ago

Thank you for your feedback and visit we look forward to your return visit.

Reviewed 3 weeks ago via mobile

Ok, so it's going through changes at the moment so I will overlook that on our visit there was no central heating so they had blowers dotted around the place to try and heat it up, which sorry to say, fell short. The staff our...More

Thank IaN P
Response from Henri L, General Manager at Chimney House HotelResponded 2 weeks ago

Thank you for your feedback.

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Best Value Properties in Sandbach, United Kingdom
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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$73 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$73 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (131)
Room & Suite (72)
Dining (16)
Questions & Answers
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jonheywood123456789
13 January 2018|
AnswerShow all 3 answers
Response from neilmach_UK | Reviewed this property |
Nor me, maybe ask the hotel
0
Votes
Steve H
22 August 2015|
AnswerShow all 3 answers
Response from Karen R | Reviewed this property |
Hi, not sure what the question is. My personal experience at the hotel was fine, I was happy with everything., hence my review.
0
Votes
Jo S
21 July 2015|
AnswerShow all 5 answers
Response from lovetoeatout58 | Reviewed this property |
I'm sorry to read that the management have not replied quickly to your complaints. As a people business they should be on the ball and take all complaints Very seriously. It's a beautiful location you wouldn't think you are... More
1
Vote
Room Tips
"No idea ! maybe ask to see the room before you have to pay !"
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"request a garden view"
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"Unable to comment"
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"All rooms we had were of a good standard"
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