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Macdonald Portal Hotel, Golf and Spa

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Macdonald Portal Hotel, Golf and Spa
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1,773 Reviews from our TripAdvisor Community

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Showing 1,772: English reviews
Reviewed 4 days ago NEWvia mobile

We visited the hotel for a relaxing spa break for a 30th. The room was nice and very spacious and the staff were friendly and helpful. The treatments that we had were really lovely. However, we didn't feel that the pool and sauna facilities were very relaxing. It was difficult to find space in the steam room or either of...

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Helpful?
Thank Carrie-Ian
Telford, United Kingdom
Reviewed 4 days ago NEW

Excellent hotel with great facilities. Standard room booked and it was huge! Nice surroundings for both golfers and non golfers! Bathroom had both a bath and separate shower cubicle which is unusual for hotels these days. Only criticism we had was the very slow service in the dining room in the evening

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Helpful?
Thank Bronwyn D
Widnes, United Kingdom
Reviewed 1 week ago

From checking in, to checking out, we experienced a wonderful time at this hotel. Staff both friendly and attentive. Rooms beautiful and clean, cosy yet spacious and lovely and warm. We arrived New Years Eve along with several other members of our family, including our grandchildren (3years, 7 years). After a leisurely swim in the pleasant sized pool, it was...

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Helpful?
Thank pcknowles
MacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear pcknowles, Thank you for your review following your recent stay here at The Macdonald Portal Hotel, Golf and Spa. I'm delighted you enjoyed your stay with us and that the Childrens New Years Eve gala was such a hit with you and your family. We look forward to welcoming you back to the hotel in the future and hopefully...

Widnes, United Kingdom
Reviewed 1 week ago via mobile

Stayed at this hotel for New Year with the family. We attended the Family New Year celebration and had a wonderful time. My party consisted of 6 adults and 2 children age range from 85yrs - 3yrs and each guests needs where meet and exceeded. Staff where extremely helpful and went out of their way to ensure we had a...

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Helpful?
Thank vickyFeb79
MacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear Vicky, Dear pcknowles, Thank you for your review following your recent stay here at The Macdonald Portal Hotel, Golf and Spa. I'm delighted you enjoyed your stay with us and that the Family New Years Eve gala was such a hit with you and your family. We look forward to welcoming you back to the hotel in the future...

Reviewed 1 week ago via mobile

Stayed here for my grandmothers 80th birthday at the end of September, what should be a rather special occasion. We had 5 rooms booked for the family and one game of golf booked for the afternoon. Upon arrival we checked in..slowly and inefficiently. We were told to choose our food for our evening meal from a very small and limited...

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Thank Greg M
Reviewed 1 week ago via mobile

On arrival we were greeted with a very warm welcome, as it was our anniversary we were checked into the wedding suite where we stayed on our wedding night which was a lovely touch when we entered the suite we were really surprised by Macdonald portal as they had gone above and beyond to make our anniversary special with a...

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Thank Victwin
MacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear Victwin, Thank you for your review following your recent stay here at The Macdonald Portal Hotel, Golf and Spa. I'm delighted you enjoyed your stay with us and your positive feedback relating to our facilities and hospitality is very much appreciated. Many happy returns on your anniversary and we look forward to welcoming you back to the hotel in...

Chester, United Kingdom
Reviewed 2 weeks ago via mobile

We have stayed at the hotel yearly for about 12 years as we attend a family party nearby the hotel. This time we were upgraded to a large room with two double beds. Rooms are very comfortable and i slept very well. Breakfast service a bit hit and miss even though plenty of staff were working. On arrival service was...

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Helpful?
Thank deb r
MacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear Deb, Thank you for your review following your recent stay here at The Macdonald Portal Hotel, Golf and Spa. Your positive feedback in relation to our facilties is much appreciated and I'm pleased you enjoyed your nights sleep. I'm sorry you felt the breakfast service wasn't to our typical high standards and you have my assurances this will be...

Reviewed 2 weeks ago

Stayed for the gala New Year celebrations and had a wonderful time, nice and friendly in a relaxed atmosphere. Good food and good service good party time. Only negative was the DJ took a long time to get a feel for the guests music taste but once found all where up on the floor. Great night, thank you.

Review collected in partnership with this hotel
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Thank Neil S
MacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear Neil, Thank you for your review following your recent stay here at The Macdonald Portal Hotel, Golf and Spa. I'm pleased you enjoyed your stay with us and I will be sure to utilise your comments in relation the the DJ for this years events. We look forward to welcoming you back to the hotel in the near future....

Reviewed 2 weeks ago via mobile

We came here for a surprise family getaway. The spa treatments had been prebooked and on arrival we were all very pleased. The golf course looked stunning in the sunlight and we all got excited about our stay. The hotel staff were all very welcoming and friendly which was a nice start. We had drinks at the bar which, as...

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1Thank Sarah R
MacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear Sarah, Thank you for your review following your recent stay here at The Macdonald Portal Hotel, Golf and Spa. I'm disappointed to hear your feedback in relation to our Spa and in particular the time length of the treatments and I will be sure to investigate this with our Health Club Manager. If any further information is available to...

Derby
Reviewed 2 weeks ago

The Evening passed without a hitch and was enjoyed by all of our party of 4. One minor issue we understood from the information at booking there was to be a live band. Unfortunately this seemed to be a typo as the alternate live bands with fireworks each year.

Review collected in partnership with this hotel
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Thank davepN1860JE
MacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear Dave, Thank you for your review following your recent stay here at The Macdonald Portal Hotel, Golf and Spa. I appreciate that we've spoken directly since your departure but I wanted to take the opportunity to thank you for your feedback. Kind Regards Alan Shaw

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set within the heart of the Cheshire Countryside yet within easy access from the main motorways and towns, The Macdonald Portal Hotel,Golf and Spa is the perfect base to explore Cheshire and its many attractions and places of interest. Whether you are visiting for a pampering experience in the luxurious Spa, a round of golf on one of the two challenging golf courses or indeed a gourmet break enjoying the finest foods in 2 AA Rosette Ranulf Restaurant, Macdonald Portal Hotel, Golf & Spa has something to offer for the entire family. Portal is also the home of the first Lee Westwood Golf School in the UK and offers a combination of three golf courses and an onsite golf academy. The conference and banqueting facilities have hosted many a prestigious event and both the Castle and Waterstone Suites offer the most wonderful venue for the perfect wedding celebration. A venue for all occasions, the hotel offers 85 sumptuous bedrooms, a state of the art Health, Fitness and Beauty Spa which includes an 18 meter swimming pool, advanced Technogym equipment and a thermal suite with rock sauna, aroma steam bath, ice room and salt infusion sauna. Why not dine in our fine restaurant with its 2 AA rosettes and views across the Cheshire plains. ... more   less 

Additional Information about Macdonald Portal Hotel, Golf and Spa

Address: Cobblers Cross Lane, Tarporley CW6 0DJ, England
Region: United Kingdom > England > Cheshire > Tarporley
Price Range: RM432 - RM765 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Portal Hotel, Golf and Spa 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Macdonald Portal Hotel, Golf Hotel Tarporley
Macdonald Portal Tarporley
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Portal Hotel, Golf and Spa staff and other travellers.
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Questions? Get answers from Macdonald Portal Hotel, Golf and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All ground floor rooms excellent, we were in room 219 - Fantastic!”
 of 5 bubbles pcknowles, 11 Jan 2017 | Read review
“Ask to upgrade”
 of 5 bubbles elainec6, 2 Jan 2017 | Read review
“Ground floor room was very nice but very basic other couples on stay had much better rooms and well stocked on same booking& price”
 of 5 bubbles 786emmad, 2 Jan 2017 | Read review
“Double room great very quiet and clean”
 of 5 bubbles michaelbP5685QO, 28 Dec 2016 | Read review
“Ask for a room overlooking the golf course.”
 of 5 bubbles WarwickshireMarakesh, 25 Dec 2016 | Read review
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