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The Hillcrest Hotel Widnes

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Traveller (67)
Room & Suite (40)
Dining (8)
Overview
  • Excellent37%
  • Very good23%
  • Average19%
  • Poor11%
  • Terrible10%
Travellers talk about
“four poster bed”(15 reviews)
“coach trip”(9 reviews)
“single room”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (421)
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418 results
Traveller rating
145
100
81
47
45
Traveller type
Time of year
LanguageEnglish
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145
100
81
47
45
Show reviews that mention
All reviewsfour poster bedcoach tripsingle roomfood was lovelystaff were very friendlycoach partyfull english breakfastwould stay againplenty of hot waterevening mealsaturday nightcouldn't do enoughgood nights sleepfunction roomwedding receptionbooked this hotelbreakfast was excellent
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1 - 5 of 418 reviews
Reviewed 1 week ago

Despite the best efforts of the staff this Hotel is not good. Stayed on business due to not being able to book my usual Hotel, tried this on a recommendation, wished I hadn't! Quotes on the walls don't make up for the fact that the...More

Thank Neil O
Response from Andrew I, Manager at The Hillcrest Hotel WidnesResponded 4 days ago

Thank you for your review. Firstly I am pleased to hear that you found the staff to be pleasant and helpful during your stay with us, though of course I am sorry to hear that you were disappointed with some aspects during your visit. We...More

Reviewed 3 weeks ago

Stayed at the Hillcrest Hotel for three separate visits over a four-week period, a total of 15 nights. Have to say that the service was excellent and it was always good to return after a short break of travelling. Nothing was too much trouble The...More

Thank Viv R
Response from Andrew I, Manager at The Hillcrest Hotel WidnesResponded 3 weeks ago

Thank you so much for the excellent 5 star review following your recent stay with us. It was a real pleasure to look after you and your friends and I will be sure to pass on your lovely comments to the rest of the team...More

Reviewed 4 weeks ago

Service from all personnel encountered was first class, its just that hotel is a bit tired looking and could do with a face lift. Did not have breakfast so could not comment on that. We left early for the airport which is a bit further...More

Thank wimroScotland
Response from Andrew I, Manager at The Hillcrest Hotel WidnesResponded 4 weeks ago

Thank you for your feedback following your stay with us particularly the kind comments regarding the first class service. We always welcome feedback and please be assured that we will use your comments to improve going forward. We hope to welcome you back in the...More

Reviewed 5 weeks ago via mobile

The hotel facilities are outdated room deco tacky. There was a strange smell on the pillows and the carpet and even the corridors. In desperate need of a refurb. I won't be going back there anytime soon. However,the staff were very friendly.More

Thank Ruby J
Response from Andrew I, Manager at The Hillcrest Hotel WidnesResponded 4 weeks ago

Thank you for taking the time to post a review of your recent stay with us though of course we are disappointed that we fell short of your expectations and most certainly did not meet the high standards that we try to achieve here.I would...More

Reviewed 4 June 2018 via mobile

Just spent 7 nights at the Hillcrest and whilst the hotel is in parts dated you cannot fault the service. Any staff member we encountered went out of their way to make sure our stay was comfortable and relaxing. From the GM down no one...More

Thank julieannemaxwell
Response from Andrew I, Manager at The Hillcrest Hotel WidnesResponded 5 June 2018

What a delightful 5 star review. We are all so pleased you enjoyed your extended stay with us and that you were so happy with the service you received from every member of the team. We are always working towards improving the hotel in all...More

View more reviews
About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Meeting Rooms
Banquet Room
Non-Smoking Hotel
Dry Cleaning
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$51 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$51 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (67)
Room & Suite (40)
Dining (8)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Francis F
26 May 2018|
Answer
Response from Andrew I | Property representative |
Hi there. yes we have BT Sport in the bar
0
Votes
Kerry P
15 September 2017|
AnswerShow all 3 answers
Response from Andrew I | Property representative |
Yes we supply bath and hand towels in all the rooms. We also supply toiletries free of charge.
0
Votes
Room Tips
"pay more for a suite - but don't expect too much"
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"We prefer the rooms with the Juliet balcony’s"
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"Our room was up 4 flights of stairs. There is a disabled ramp and parking so I would mention it if you are..."
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"Front rooms have traffic noise but not too excessive."
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