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Greenhill Hotel

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191 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Reviewed 2 days ago NEW

I am a regular traveller and stay in hotels all over the world. I honestly cannot remember a less professional hotel experience. There are some plus points. Nice location, nice building (though definitely 'tired'). I think the bad is down to poor management. My story : I checked in to room 1: no hot water. I ask about the problem...

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Helpful?
Thank Antony P
whitesmithjames, General Manager at Greenhill Hotel, responded to this review

Thank you for your feedback, I have been investigating this matter this morning. We had a malfunction from our bio-mass system which when reset signaled all working but unfortunately it was not. I was contacted but it took 45 minutes for the message to get to me as I live in a rural location with limited mobile reception. I did...

Reviewed 5 days ago NEWvia mobile

My daughter and I had afternoon tea here on St. George's Day (23rd April) Lovely sandwiches with a good variety of fillings; beef, ham, tuna egg and cress, savoury cheese, and turkey. There was two of each kind of sandwich appart from the turkey, of which there was only one. A lovely big scone apiece, served with butter; jam and...

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Helpful?
Thank Chris W
whitesmithjames, General Manager at Greenhill Hotel, responded to this review

Thank you very much for your lovely feedback and we hope to see you here again soon. We do also have a great afternoon tea menu with different options if you fancied something different next time.

Bradford, United Kingdom
Reviewed 5 days ago NEWvia mobile

Booking via Groupon which was for 2 nights and included evening meal for 1 night and proved to be excellent value for money. Hotel is ideally situated for North Lakes and is set in a quiet location. Room was spacious and bathroom was modern and great power shower. Staff were very friendly and dinner was delicious with huge portions. Highly...

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Helpful?
Thank H d
whitesmithjames, General Manager at Greenhill Hotel, responded to this review

Thank you for your lovely comments, we hope to see you here at the hotel again soon

North Ayrshire, United Kingdom
Reviewed 5 days ago NEWvia mobile

My husband and I visited this hotel with friends for the weekend on the 21st of April we were catching up and celebrating our anniversary , firstly the hotel staff are excellent Malcolm the manager couldn't do enough for us he was friendly ,efficient , and nothing was to much trouble ,also Debbie who served our dinner and chatted to...

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Helpful?
Thank irenemsshields
whitesmithjames, General Manager at Greenhill Hotel, responded to this review

Thank you very much for your feedback, I will pass your comments on to the team. Hope to see you here again soon

Warwickshire, United Kingdom
Reviewed 1 week ago

Bought a voucher off Groupon for Afternoon tea for two. It was fantastic and great value for money. Food was lovely and plenty of it, ended up taking a lot of it home with us. Hotel and grounds where lovely and the lady on reception was very pleasant, cant say the same for the waitress that served us but never...

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Helpful?
Thank emmajanekillick
whitesmithjames, General Manager at Greenhill Hotel, responded to this review

Thank you for your feedback and i hope to see you here again soon. I am concerned about you comment regarding a waitress, could you please email me with details so I can investigate. whitesmithjames@yahoo.co.uk

Leeds, United Kingdom
Reviewed 2 weeks ago

We visited for a weekend and thoroughly enjoyed it! The staff were helpful and pleasant. It's a beautiful old house and being brought up to date but retaining the important features. The room was spacious and the ensuite looked as if it had just had a new shower installed - the saniflo loo was as noisy as expected! They don't...

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Helpful?
Thank ronandvicki
whitesmithjames, General Manager at Greenhill Hotel, responded to this review

Thank you very much for your feedback, Yes, saniflo are not ideal but being a grade 2 listed building we have very limited choices in regards to plumping solutions at the front of the building. I will pass your comments on the the team and we hope to see you here again soon.

Argyll and Bute, United Kingdom
Reviewed 2 weeks ago

What a beautiful hotel with the most friendly staff. We visited with a groupon voucher. Our room, number 2, was gorgeous even if the en-suite a touch small, but contained every thing needed. Fortunately the weather was glorious so we got a drink from the bar and sat outside in the sun. After a nice relaxing few hours we went...

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Helpful?
1Thank Janette E
whitesmithjames, General Manager at Greenhill Hotel, responded to this review

Thank you for your lovely feedback. I will pass your comments on the food to our kitchen team. Not sure who Mrs Ben is but will find out as she deserves recognition for looking after you. We hope to see you here again soon

Reviewed 3 weeks ago via mobile

When I stayed in this lovely little hotel, I had no idea how pleasant my stay would be. My room was very nice and the hotel itself is cosy and welcoming. As a bonus the food is excellent and the staff are very friendly and polite. Would definitely visit the Greenhill again.

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Helpful?
1Thank Danielle H
whitesmithjames, General Manager at Greenhill Hotel, responded to this review

Thank you for your lovely feedback, our team really care about looking after our guests and such comments really thank them for there efforts. I hope to see you here again soon

Carlisle, United Kingdom
Reviewed 3 weeks ago via mobile

Last weekend me and my partner went for Sunday lunch, I haven't been to Greenhill for a while, but the food and the service was as good as the last time we visited. We both had three courses from the Sunday lunch menu, which was extremely well priced, I thought. I had the chicken which I would recommend, it was...

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Helpful?
1Thank nix0n7
whitesmithjames, General Manager at Greenhill Hotel, responded to this review

Thank you for your feedback, I will pass your comments on to the chef. Hope to see you here again soon

Carlisle, United Kingdom
Reviewed 3 weeks ago via mobile

Have been to the Greenhills many times and I just wanted to leave a postive review And let others know what a lovely hotel this is. We stayed 2 nights, in a newly refurbished room. Wow! Absolutely beautiful! We had a lovely meal, it was delicious. The staff were always on hand, and nothing was too much bother. Breakfast was...

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Helpful?
Thank Itsjustus07
whitesmithjames, General Manager at Greenhill Hotel, responded to this review

Thank you for you comments and I am pleased you loved the new beds. Looking forward to seeing you here again soon.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast Available
Official Description (provided by the hotel)
Country House Hotel, central location to northern lakes & Southern Scotland. Georgian architecture, grade 2 listed building with great grounds and stunning features. Fresh seasonal food, Sunday lunches, afternoon teas, weddings, corporate & special occasions. ... more   less 

Additional Information about Greenhill Hotel

Address: Red Dial, Wigton CA7 8LS, England
Region: United Kingdom > England > Cumbria > Wigton
Number of rooms: 12
Also Known As:
Greenhill Hotel Wigton
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Questions & Answers

Here's what travellers have asked, with answers from Greenhill Hotel staff and other travellers.
5 questions
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North Ayrshire, United Kingdom
Turkey
1 month ago
Durham, United Kingdom
Edinburgh
over a year ago

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Questions? Get answers from Greenhill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else until they learn to run a hotel”
, 27 Apr 2017 | Read review
“Any room would be good i think.”
emmajanekillick, 17 Apr 2017 | Read review
“Front rooms have best views ????”
laurencemcphee, 24 Mar 2017 | Read review
“We had a room with country side views to the front ...very peaceful. Lovely morning sunshine .Large comfortable room clean and welcoming .”
elizabethdon, 23 Feb 2017 | Read review
“Views good from every angle, corner rooms have double aspect”
jamescN263EL, 20 Feb 2017 | Read review
5 of 5