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Heritage Lodge Motel

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68 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Reviewed 1 week ago via mobile

Very good flexibility and friendly service from proprietor. Grounds nice and neat and airconditioned rooms are clean. Pool well maintained and looked after. Room rates are quite reasonable with 5 mins car ride to city centre. Definately would stay again.

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Helpful?
1Thank Barry R
Townsville, Australia
Reviewed 20 October 2016

Arriving after a short trip from Townsville my family were greeted by Kerry on the front desk who made us feel so welcome. We were in town for the races and Kerry was only to happy to give us directions along with recommending other attractions to visit while we were in town for the three days. We had booked one...

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Helpful?
Thank travelerontheroad728
kerry m, Owner at Heritage Lodge Motel, responded to this review

Good Afternoon Travelerontheroad728, Thank you for you kind review, we are really pleased with our new units as well and are happy you enjoyed your stay in one . We are pleased you got to enjoy some other attractions as well as the Races, Charters Towers does have so much History. We look forward to seeing you all again in...

Melbourne, Australia
Reviewed 18 October 2016

I have been travelling to charters towers for work over the last few months, and i have finally found a hotel that i will return to. However i am going to start with a negative - the owners are a little abrupt and rude. But once you check in, you don't really need to see them again till you check...

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Helpful?
Thank blazingbug
kerry m, Owner at Heritage Lodge Motel, responded to this review

Good Morning Blazinbug, We are at a loss as to why you found us rude and abrupt . We do pride ourselves on our welcoming nature and our clean rooms . A simple request for dietary needs can be arranged with prior notice. I hope we can help on your next visit.

Townsville, Australia
Reviewed 1 October 2016 via mobile

After a lovely welcome at the Cattlemans they recommended staying here as I had a trailer (disabled woman travelling alone). After following the instructions given by the lovely lady at the Cattlemans for parking. I pulled off the turning circle on to the grass verge. The owner was very abrupt with me saying her partner had just put a new...

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Helpful?
Thank karos1
kerry m, Owner at Heritage Lodge Motel, responded to this review

Good Morning , I apologise if you felt I was abrupt, my concern was for all the area available to park in why people insist on parking on grassed areas. I do recall I offered to help you with you luggage and meal as I was aware of your struggle. I am pleased you found the room clean and spacious...

Widgee
Reviewed 24 August 2016 via mobile

Arrived after a long day driving to find this gem in outback Queensland, this Motel is on the outskirts of Charters Towers set amongst well maintained gardens, all units are ground floor each with undercover parking available The rooms were well maintained, clean and comfortable beds, meals were available to be delivered straight to your room which after driving all...

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Helpful?
Thank BrianWidgee
kerry m, Manager at Heritage Lodge Motel, responded to this review

Good Morning Brian, Than k you for your kind review, we appreciate you taking the time to comment about our premises. We are please you enjoyed your stay with us and will return. Having meals available for our guest does make it easier after travelling all day. We look forward to your return visit to Charter Towers. Kind Regards Kerry...

Townsville, Australia
Reviewed 3 August 2016 via mobile

I stayed here with a friend for a 5 day uni placement in Charters Towers. The hospitality was amazing- so much so we extended our stay by 10 days! Kerry and Warren were beyond lovely. The room was clean and comfortable. We tried out the pool and had good access to wifi. Would 100% recommend to everyone.

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Thank SamanthaCrawford14
kerry m, Owner at Heritage Lodge Motel, responded to this review

Hi Samantha, Thankyou for your wonderful review. You were both a pleasure to accommodate and Warren and I hope your studies go well. I'm pleased to hear you enjoyed your stay and we look forward to one day welcoming you back . Take care your pair, study hard and best of luck for your future. Kind regards Kerry & Warren

Brisbane, Australia
Reviewed 26 July 2016 via mobile

We stayed 2 nights at Heritage Lodge in Charters Tower in a 2 bedroom unit with kitchen facilities. A toaster, frypan, microwave, bar fridge n sink. It is in a good position. The unit was spacious n very clean. Would go back n recommend to anyone. Owner was lovely too n let us check in sooner

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Thank Cheryl B
kerry m, Owner at Heritage Lodge Motel, responded to this review

Good Morning Cheryl, Thank you for your kind review, we are pleased you found our premises clean and spacious. we are also please to hear your enjoyed your stay and we hope to see you back in Charters Towers Heritage Lodge again one day. thankyou for recommending us as well. kind regards Kerry & Warren Mulligan

Caloundra, Australia
Reviewed 20 July 2016 via mobile

We only stayed one night at this motel as we were travelling , but would have really liked to stay for a few more nights . We had a very pleasant room with direct access to and outlook of the pool and lawns . Our room was bright and clean , and contained all amenities needed for a comfortable stay...

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Thank mackb51
kerry m, Owner at Heritage Lodge Motel, responded to this review

Good Morning mackb51, Thank you very much for your kind review, we do take a lot of pride in our accommodation and love to hear wonderful responses. Yes you are correct there is so many wonderful things to see and places to visit in Charters Towers, so much history as well. We hope to welcome you back to Heritage Lodge...

Queensland
Reviewed 14 July 2016

Clean, quiet and well presented motel on the outside of town. Kerry was lovely to speak to. Laundry facilities were immaculate. Undercover parking, free Wi-Fi, comfy beds. We stayed in 2 bedroom semi contained. Was just what we needed Thanks Alana and Ian

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Thank Weislover
kerry m, Owner at Heritage Lodge Motel, responded to this review

Hi Ian & Alana, Thankyou so much for taking the time to review our establishment and thank you for your kind review. We do like to hear from people whether good or not so we can rectify any issues people may have, I am glad all was good for you and you got some washing done, it did smell lovely...

Childers, Queensland, Australia
Reviewed 10 July 2016

A welcome sight at the end of a very long and trying day on the road from Atherton. A very nice welcome from the Hostess, and lots of info on places to see and where to eat etc. It appears to be a newer motel, and the grounds are well kept and provide a lovely vista from the room. On...

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Helpful?
Thank Olwyn K
kerry m, Owner at Heritage Lodge Motel, responded to this review

Good Afternoon Olwyn, Thank you so much for taking the time to review our establishment. We do take a lot of proud in presentation and glad to hear appreciation for our efforts. So pleased the directions onto Emerald were helpful and we hope to welcome you back to Charters Towers and the Heritage Lodge one day in the future. Kind...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
HERITAGE LODGE HAS 25 GROUND FLOOR UNITS SITUATED IN LUSH GREEN SURROUNDS. WHEELCHAIR ACCESS ROOM AVAILABLE AND FACILITIES FOR BABIES SUCH AS HIGHCHAIRS AND PORTA COTS. WE HAVE 4 LARGE STUDIO ROOMS SLEEPING A FAMILY OF 4 WILL A MICROWAVE, ELECTRIC FRYPAN AND UTENSILS. HERITAGE LODGE HAS A FULLY EQUIPPED GUEST KITCHEN WITH FREE BBQ LOCATED AT THE REAR OF THE BUILDING WITH AN UNDER COVER PATIO AREA. ALL OUR ROOMS ARE AIRCONDITIONED WITH OWN ENSUITE TELEVISION AND TEA/COFFEE FACILITIES. WE LOOK FORWARD TO WELCOMING YOU TO OUR AREA, CHARTERS TOWERS HAS ACTIVITIES FOR ALL THE FAMILY. ... more   less 

Additional Information about Heritage Lodge Motel

Address: 94 Dr George Ellis Dr, Charters Towers, Queensland 4820, Australia
Region: Australia > Queensland > Charters Towers
Price Range: RM414 - RM481 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heritage Lodge Motel 3.5*
Number of rooms: 25
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Questions & Answers

Questions? Get answers from Heritage Lodge Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the new 2 Bedroom Unit”
 of 5 bubbles travelerontheroad728, 19 Oct 2016 | Read review
“As is usual, rooms away from the pool likely to be quieter.”
 of 5 bubbles Welltravelled63, 3 Sep 2015 | Read review
“Room 25 was at the back of the hotel and further from the road. Also near the guests kitchen.”
 of 5 bubbles Roalja, 10 Apr 2015 | Read review
“Get deluxe room”
 of 5 bubbles 941liamd, 5 Jan 2015 | Read review
“Choose a room next to the pool for the kids, your back door will open to this area.”
 of 5 bubbles odinr2014, 11 Nov 2014 | Read review
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