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Kuranda Hotel Motel

46 reviews
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Traveller (10)
Room & Suite (3)
Dining (1)
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Overview
  • Excellent28%
  • Very good23%
  • Average19%
  • Poor17%
  • Terrible13%
Travellers talk about
“barramundi”(5 reviews)
“beer was cold”(3 reviews)
“great lunch”(2 reviews)
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
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1 - 5 of 44 reviews
Reviewed 2 weeks ago

Great food and a reasonable price, the service was top rate and fast, friendly and professional - I had the special of the day, a beef schnitzel and my friend has the burger and chips, both were above expectations. Touristy places rarely excel as repeat...More

Thank I3973LLrays
Response from Brad F, Manager at Kuranda Hotel MotelResponded 2 weeks ago

Great to here we are on the right track! Thank you for your kind words and yes, please visit us again if you are able:) Have a nice day!

Reviewed 27 December 2017 via mobile

Being to first port of call for food as you exit the cable cars it's understandable that there's a long queue for the food Don't be fooled the food was abysmal and the service of similar ilk. The waitress who served us our meals said...More

1  Thank natashachristie2016
Response from Brad F, Owner at Kuranda Hotel MotelResponded 29 December 2017

I realise everyone is extremely busy up there at the moment with the end of year rush but simply cannot believe that you were spoken to like that by one of our staff who are extremely professional even under pressure. However, if this is occurring...More

Reviewed 27 December 2017 via mobile

Disgusted at service and staffing issues not addressed by owner at busiest time of year. Requested money back went to Cairns for lunch. Never support this establishment again with visitors . Top pub better bet for drinks and food.More

1  Thank Pamela N
Response from Brad F, Owner at Kuranda Hotel MotelResponded 29 December 2017

We are terribly sorry for not having enough hands on deck this day and apologise for ruining your experience with us. We now have a good bunch of staff, who actually show up for their shifts and the place is humming even when getting slammed...More

Reviewed 21 October 2017

We started climbing the hill to the Village as we got off the Skyrail and this hotel was just the right place to stop before carrying on. We had lunch as well. The menu is limited and is pub fare. They had menu items such...More

Thank Sherry G
Response from Brad F, Owner at Kuranda Hotel MotelResponded 7 December 2017

Glad you enjoyed!! Thanks for the review.

Reviewed 8 October 2017 via mobile

Thanks Rob and team for the amazing service, you guys went above and beyond. We can't fault you. We had an amazing time. Also the food is yum!! Thanks again guys, we will definately be back. Ali and Glen

Thank suncityCairns
Response from Brad F, Owner at Kuranda Hotel MotelResponded 10 October 2017

Thank you so much for your kind words, I know the team will be super happy to hear your praise, they do an amazing job! Looking forward to having you back again some time soon:)

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Restaurant
Free Parking
Bar/Lounge
Pool
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Free Parking
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Non-Smoking Rooms
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Non-Smoking Rooms
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Traveller (10)
Room & Suite (3)
Dining (1)
Pool & Beach (1)
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