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Homewood Suites Cleveland-Beachwood

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Homewood Suites Cleveland-Beachwood
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514 Reviews from our TripAdvisor Community

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Showing 510: English reviews
Erwin, United States
Reviewed 21 December 2016

The Hotel Staff--and all personnel that we came in contact with were very professional. We could not have been happier. Food area was kept very clean and we watched the people handling the food and noticed each one were wearing gloves. Lady over the area was a very impressive young lady that we enjoyed time with when eating.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank T5718VHtonyh
Colleen25725, Manager at Homewood Suites Cleveland-Beachwood, responded to this review

Dear T5718VHtonyh, First and foremost thank you for staying with us at Homewood Suites Beachwood during your recent travels. Also thank you for taking the time to write a 5 star review on Trip Advisor. I will be sure to share your comments with the Staff especially our Kitchen Staff. If your travels should happen to bring you back to...

Buffalo, United States
Reviewed 21 December 2016

Numerous inconsistencies were experienced at this hotel. Some could have been avoided and others required flexibility and focused attention to the issue presented. Security issues. Security refused to open the pool area 30 minutes early. Neighbor in room next to mine were very loud, vulgar and fighting in the hallway after 10:30PM. It was very scary.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank A586IPkarenr
Colleen25725, Manager at Homewood Suites Cleveland-Beachwood, responded to this review

Dear A586IPkarenr, First and foremost, thank you for choosing to stay with us! Also, I thank you for taking the time to complete a review of your recent experience. I want to extend a sincere apology for the inconvenience you experienced during your stay with us. Please know that we take your feedback with the utmost importance and we are...

Stafford, VA
Reviewed 18 December 2016

Stayed at this location during previous trips to Cleveland. Front desk was very accommodating, room was spotless, location was perfect (Cleveland Yoga and Winking Lizard within walking distance). Will stay at this location for future trips.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank maggieb438
Colleen25725, Manager at Homewood Suites Cleveland-Beachwood, responded to this review

Dear Maggieb438, First and foremost thank you for choosing to stay with us at Homewood Suites Beachwood during your recent travels. Also for taking the time to write a 5 star review on Trip Advisor. I will be sure to share your comments with the Front Desk staff. If you travels should happen to bring you back to the Beachwood...

Royal Oak, Michigan
Reviewed 16 December 2016

I travel for business and make Homewood suites my go to Hotel if it is available. Most have been updated - this one has not but it did not detract. I requested foam pillows and received them ASAP. The fridge in the room was super noisy but, I just unplugged it. Coffee in the morning is always good here.

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Helpful?
Thank Sue G
Colleen25725, Manager at Homewood Suites Cleveland-Beachwood, responded to this review

Dear Sue G, First and foremost, thank you for choosing to stay with us! Also, I thank you for taking the time to complete a review of your recent experience. I want to extend a sincere apology for the inconvenience of your fridge being noisy. Please know that we take your feedback with the utmost importance and we are currently...

Cleveland
Reviewed 9 December 2016

Clean, great location, our overall experience was excellent ! I came to Cleveland for a surgery. I was actually not healthy enough for the surgery. The hotel reimbursed me without any questions. Sky was the best receptionist ever! I would definitely stay at Homewood again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank M2246PKmichelleb
Colleen25725, Manager at Homewood Suites Cleveland-Beachwood, responded to this review

Dear M2246PKmichelleb, First and foremost thank you for choosing to stay with us at Homewood Suites - Beachwood. Also for taking the time to write a 5 Star Review on Trip Advisor. I am sorry to hear that you were not able to have your surgery as planned. I will be sure to share your comments with Skye. If your...

Peoria, Arizona
Reviewed 6 December 2016

We stayed here for three nights and were pleased with the hotel. The room was a small suite that included a kitchenette. The king sized bed was very comfortable and the wi-fi worked very well. Breakfast was very good all three days and there was an adequate selection of hot food items. I would definitely stay here again since the...

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Helpful?
1Thank JJS1959
Colleen25725, Manager at Homewood Suites Cleveland-Beachwood, responded to this review

Dear JJS1959, First and foremost thank you for choosing to stay with us during your recent travels to the Beachwood area. Also for taking the time write a review on Trip Advisor. I am pleased to hear that you were able to join us for Breakfast. We hope to see again if your travels should happen to bring you back...

Stoughton, Massachusetts
Reviewed 6 December 2016

The accommodations were excellent. I had per-selected a room before arriving, however, it was not ready since I arrived early. The front desk clerk very willing found me another room that was ready. The room was beautiful, clean and very spacious. My husband and I enjoyed it immensely. The only problem we had was the internet connection wasn't GREAT, but...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank mimi_auntielaura
Colleen25725, Manager at Homewood Suites Cleveland-Beachwood, responded to this review

Dear Mimi_auntielaura, First and foremost thank you for choosing to stay with us during your recent visit to the Beachwood area. Also for taking the time to write a review on Trip Advisor. I am please to hear you had used the digital check-in application prior to arrival. I am sorry to hear that the internet connection was not great...

Providence, United States
Reviewed 3 December 2016

I was not welcomed as a Diamond member at checkin - this is just a bit of a picky pet peeve I have given all the business they get from me over the years. Upon arrival the hallway on my floor had just been "deep cleaned", the smell was nearly unbearable in that hallway the first night, although it did...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Louis T
Colleen25725, Manager at Homewood Suites Cleveland-Beachwood, responded to this review

Dear Louis T, First and foremost thank you for choosing to stay with us during your recent travels. My sincere apologies that you were not welcomed as a Diamond Member upon check in. I will be sure to discuss your comments with our front desk staff. Also our Maintenance Team was working on shampooing the carpet in the hallways during...

Sandusky, Ohio
Reviewed 29 November 2016

Visit was amazing. Staff extremely congenial, fun and helpful. Breakfast was hot, with great selection. Suite very comfortable and clean. Pool is small but that is not a concern to me. Elevator extremely slow. Beds and pillows made will needed sleep easy.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 602janetu
Jearamy K, General Manager at Homewood Suites Cleveland-Beachwood, responded to this review

Dear 602janetu: Thank you for choosing to stay with us during your recent family get together! I'm pleased to see that overall you had a wonderful experience. I hope that you and your family have a terrific holiday season; please know that you are always welcome "home" whenever you are in Cleveland! At your service, Jearamy Klinger General Manager

Lexington KY
Reviewed 29 November 2016

Not good . Room was obviously not cleaned or a maid let herself in to sleep. There was a dirty old coffee sitting on counter. It looked like someone laid in the bed. Not what you are expecting after traveling 10 hours

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Amy L
Jearamy K, General Manager at Homewood Suites Cleveland-Beachwood, responded to this review

Dear Amy L: First and foremost, thank you for choosing to stay with us! Also, I thank you for taking the time to complete a review of your recent experience. I want to extend a sincere apology for the inconvenience you experienced upon your arrival from a 10 hour trip. Please know that we take your feedback with the utmost...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Our Beachwood, Ohio hotel, just outside of Cleveland, is a recent all-suite addition to the Hilton family of hotels. Whether visiting the Cleveland / Beachwood area for an extended stay or for just a few nights, our hotel is a great base to discover local attractions, from fun-packed family days to sporting and cultural venues. Every morning guests wake to our complimentary Suite Start hot breakfast. In the evenings Mon-Thurs, guest can also relax and enjoy our Welcome Home Reception, featuring a light meal and drinks. The Homewood Suites is located only 20 minutes from downtown Cleveland and 30 minutes from Hopkins International Airport. ... more   less 

Additional Information about Homewood Suites Cleveland-Beachwood

Address: 25725 Central Parkway, Beachwood, OH 44122
Region: United States > Ohio > Beachwood
Price Range: RM553 - RM882 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Cleveland-Beachwood 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Orbitz so you can book your Homewood Suites Cleveland-Beachwood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites Cleveland-Beachwood Hotel Beachwood
Homewood Suites Beachwood
Hotel Style:
#1 Family Hotel in Beachwood
#2 Romantic Hotel in Beachwood
#3 Business Hotel in Beachwood
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites Cleveland-Beachwood staff and other travellers.
6 questions
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Questions? Get answers from Homewood Suites Cleveland-Beachwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the rooms with numbers ending in 02. They are dark and behind the elevators.”
 of 5 bubbles ThomasM266, 11 Oct 2016 | Read review
“higher floors seemed quiet”
 of 5 bubbles FoodieLH13, 28 Aug 2016 | Read review
“Ask for a room away from where sports/school groups might stay.”
 of 5 bubbles agproctor, 30 Jul 2016 | Read review
“Be sure to use the elevator at the end farthest from the lobby for faster service.”
 of 5 bubbles emachall, 26 Jul 2016 | Read review
“Any room is great. We were on the first floor and it was extremely quiet.”
 of 5 bubbles bobh4444, 11 Jul 2016 | Read review
5 of 5