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Extended Stay America - Cleveland - Beachwood - Orange Place - North

25 reviews
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Traveller (1)
Room & Suite (4)
Dining (2)
Overview
  • Excellent32%
  • Very good24%
  • Average16%
  • Poor20%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Cleveland - Beachwood - Orange Place - North
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (25)Write a Review
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All reviewsonly stayed one nightfree wifirecommend this hotelroom was cleanbobbihousekeeping
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1 - 5 of 25 reviews
Reviewed 1 week ago

Find a better place to stay. Staff very unprofessional, very low soundproofing heard people walking the halls all night. Found multiple long hairs in the shower, waited for the front desk person for 10 minutes and was not greeted only asked, what I wanted.More

Review collected in partnership with Extended Stay
Thank austinm88
Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - NorthResponded 1 week ago

Thank you for your review. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and...More

Hotel's Favourite
Reviewed 22 April 2017 via mobile

She was so sweet and so kind. Bobbi was very accommodating and provided exceptional customer. There was an issue with the ac/heating unit in our room and she addressed it right away. She deserves a raise! Please share my feedback with her. Thanks Bobbi!More

Thank Joiandmoe
Response from 00esa, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - NorthResponded 23 April 2017

Thank you for sharing the wonderful review of your visit to Extended Stay America - Cleveland - Beachwood - Orange Place - North. We are thrilled to read your comments about the great service you received from Bobby and how she exceeded your expectations. Please...More

Reviewed 2 weeks ago

The manager sandy gave no time for people to leave. She busted in the room at about 11:12 when checkout was at 11 saying checkout time was a long time ago it was a very rude and disrespectful experienceMore

Review collected in partnership with Extended Stay
Thank michellenS3818PZ
Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - NorthResponded 2 weeks ago

We're disappointed that you encountered service problems and we were unable to resolve them to your satisfaction. Even more distressing is the fact that you were met with anything other than friendly service in the process. This is not acceptable, and we will redouble our...More

Reviewed 2 weeks ago via mobile

Great hotel, great location. Room was clean and although the room was a pet room it didnt smell. Nice shopping areas and restaurants closeby. I would recommend providing cleaning products for pet rooms in case of accidents. The breakfast consisted of coffee, hot water, hot...More

Thank emachall
Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - NorthResponded 2 weeks ago

Thank you for sharing a nice review of Extended Stay America. We are glad to know you were pleased with your well-appointed room and our convenient location. We look forward to welcoming you again in the near future. Sincerely, Hotel Management

Reviewed 15 September 2017

I'll try the other Extended stay place next time. If it wasn't for the discount we got..... well that didn't even make it worth it. Next time I'll go up the street, we tried a one nighter here, and was glad we only tried one...More

Thank KP G
Response from 00esa, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - NorthResponded 15 September 2017

Thank you for staying with us and sharing your comments. It is good to know that you liked our staff, but we are sorry for the cleanliness issues you had and the inconvenience it caused. Our goal is to ensure every guest has a great...More

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Traveller (1)
Room & Suite (4)
Dining (2)
Hotel & Grounds (4)
Bathroom (2)
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$84 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$84 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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