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Berlin Grande Hotel

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1,868 Reviews from our TripAdvisor Community

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Showing 1,865: English reviews
New Richmond
Reviewed 18 December 2016

This is a nice place to stay. It is close to everything, the rooms are clean and the service is good. The breakfast is good. Didn't swim in the pool, but it looked clean. Lobby has coffee and fruit infused water.

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Thank Karen D
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am so glad that you enjoyed your visit with us. Thank you for your complimentary review about our property. We value your feedback and your business very much and hope that you will come back and see us again. Perhaps...

Barnesville
Reviewed 18 December 2016

Have stayed here several times since opened. Great location for our visits to the area. Friendly staff. Always helpful. Hope for many more visits. PS. The cookies are grrreattt!!!!! Especially the chocolate chip.....

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Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at The Berlin Grande Hotel. I am so glad that you had a pleasant experience while being our guest and appreciate the fact that you are repeat guests to our property. We value your patronage very much and are delighted that we were able to leave...

Toledo
Reviewed 17 December 2016

everything was great...except the toilet paper and tissues were horrible!!! i could have used the brown bag i had from one of the local stores and would not have known the difference. we brought our inlaws there as a Christmas gift and was a little embarrassed by that aspect.

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Thank N3165DLbrads
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am so sorry that you found the paper products in your room to be less than desirable. I will be sure to bring this up at our annual meeting to discuss other options. Hopefully, outside of this issue, you had...

pennsylvania
Reviewed 17 December 2016

Good breakfast, rooms were large and comfortable, had a little problem with the heater but was offered another room, had snowed the weekend we were there and when we checked out a fellow who worked for the hotel came over and had a blower and cleaned our car off, was great because I did not have snow scraper with me,...

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Thank gram1Pennsylvania
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am so glad that you enjoyed your stay with us. Thank you for your complimentary review about our property and amenities. We strive to provide an exceptional experience for our guests and hope that we delivered that level of service...

Wintersville, Ohio, United States
Reviewed 15 December 2016

Staff was friendly and the rooms were modern, roomy and clean. Nice hot breakfast to start our day before antique shopping at the local shops. The lobby was beautiful with the fireplace and water wall feature. They had hot chocolate and coffee in the lobby for guest and in the evening they put out cookies. Would definitely come back.

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Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am so glad that you enjoyed your visit with us and appreciate your kind words about the property, amenities, and staff. We are so glad too that you were able to enjoy the beauty of the holiday decor and were...

Cuyahoga Falls
Reviewed 13 December 2016

Great room, good breakfast, was happily surprised that we were offered the cookie tour discount! Only issue was noisy guests right above us but was addressed when brought to staff's attention. Would definitely stay here again!

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Thank kathleend248
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am so glad that you joined us for the Cookie Tour and received the discount; bonus! Thank you for your complimentary words about the property, amenities, and staff. I am glad that the issue with the noise was addressed to...

Grove City
Reviewed 13 December 2016

We spent the weekend and though you all were booked full for Friday night everyone was friendly and joyful to be around. Even with the crowd that passed through on Saturday we can back toward the end of the tour and everyone still had a smile and everything was still clean, neat and looked like all those from the cookie...

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Thank heathery143
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. Happy belated birthday to you! I am so glad that you enjoyed your visit with us and the Cookie Tour. We appreciate your kind words about the property and staff. Thank you so much for your feedback and your business; both...

Bethel Park
Reviewed 12 December 2016

We visit the Berlin Grand a few times each year and feel so at home with the staff and manager. The accommodations are top notch. This is our home when in Amish Country. There is no place that is so convenient for our shopping, with convenient restaurants nearby. Don't hesitate to stay at the Berlin Grand.

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Thank karenaL1798CM
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am so glad that you enjoyed your visit with us. Thank you for your kind words about the property, amenities, and staff and for referring others to our hotel. We appreciate your feedback and business very much and hope that...

Willard
Reviewed 12 December 2016

Very friendly staff. Rooms very clean and very nice breakfast area. Great selection of food both hot and cold. Check out was very efficient. The only concern (only minor) is that the heating unit would kick on every few minutes.

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Thank N9433MEmarys
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am so glad that you had a nice experience and were able to enjoy the Cookie Tour. I too was present for that fun and festive event! Thank you for bringing the issue with the heating unit to our attention....

Lebanon
Reviewed 11 December 2016

Overall stay was great. Clean, friendly, quick check in, great location. Only negative was the premade hot chocolate in the lobby was cold and watery. Everything else was great. Would stay there again

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Thank stevegU973ES
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am so glad that you enjoyed your stay with us. Your kind words about the property and staff are appreciated. I am sorry about the hot chocolate :-(. Our guests are always encouraged to bring any concerns or dissatisfaction they...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Berlin Grande Hotel is the newest hotel in Berlin,in the Heart of Ohio's Amish Country. Our 78 room hotel features large spacious rooms, indoor heated saltwater pool, meeting facilities, a business center, 24 hr fitness room, free internet and long distance to our guests, a friendly supportive staff and spectacular views of the surrounding countryside. ... more   less 

Additional Information about Berlin Grande Hotel

Address: 4787 Township Road 366, Berlin, OH 44610
Region: United States > Ohio > Berlin
Price Range: RM523 - RM899 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Berlin Grande Hotel 2.5*
Number of rooms: 78
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Also Known As:
Berlin Grande Hotel Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Berlin Grande Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Centrally located in the middle of everything!”
 of 5 bubbles tuppermern, 18 Jan 2017 | Read review
“Might want to request 4th floor to lessen the noise from rooms above. Walls are VERY thin.”
 of 5 bubbles lisasI3689AK, 2 Jan 2017 | Read review
“We had a handicapped home due to them being almost sold out. But everything seemed fine.”
 of 5 bubbles leeandvicky, 6 Nov 2016 | Read review
“I wouldn't pay extra (again) for the King Fireplace Courtyard View Suite.”
 of 5 bubbles rok6321, 24 Oct 2016 | Read review
“Vews from the rear rooms offer beautiful views of the rolling country side .”
 of 5 bubbles kenneth2340, 1 Sep 2016 | Read review
5 of 5