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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman

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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
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101 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
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Showing 101: English reviews
Columbus, Ohio
Reviewed 24 August 2015

We booked our room through Hotiwre. We checked in late, and all we wanted to do was sleep. However, even though "no smoking" was advertised by all the room numbers and even on a special table sign in the room, our room smelled like smoke. When we walked in, the room was 90 degrees, the windows were covered in a...

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Thank hotspotz2006
Lexington, Kentucky
Reviewed 24 July 2015 via mobile

THIS place is like coming home after a long, hard day!!! A must stay!!! ... We were blown away by the kindness, helpfulness and service at this beautiful hotel!! The General Manager was awesome and really helped us out in a bind, when another hotel had really let us down. He went out of his way to find us a...

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Thank KentuckyMom1971
Gainesville, Florida
Reviewed 17 July 2015

This hotel was my home away from home for 4 months. I chose this hotel for the location, the price (truly the most affordable option), it was a non-smoking hotel, and the rooms were newly renovated. I booked a deluxe suite and thankfully they bumped me up to a 1 bedroom suite due to the length of my stay. I...

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Thank Greyt2Run
knoxville, tennessee
Reviewed 8 July 2015

It is so barely adequate But, it is very close to Deer Park,Dillonvale and Sycamore. And, it has easy access to Reed Hartman highway. It has a kitchenette so that I can stay on my diet. Barely clean, but the price is right.

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Thank toniknxvll
Saint Simons Island, Georgia, Usa
Reviewed 24 June 2015 via mobile

Run, don't walk! Dirty, run down just all wrong. Not again! Everything is rickety, feels unclean, actually a bit scary. There's a Holiday Inn Express on the other side of the street. Right now it looks like the Four Seasons. Actually, there are many options that we drove by to get here.

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Thank 809kevinw
Chapel Hill, North Carolina
Reviewed 20 May 2015

There is very little in a hotel that annoys me more than when a property cuts corners by using box springs made with cardboard. You know the ones--you sit down and it creaks louder than you thought possible for a bed. Every move you or your spouse makes echoes. We were in a 1 bedroom suite on a comp from...

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Thank mlkmnsgrl
Reviewed 4 March 2015 via mobile

So, I was concerned after reading all these so so reviews. However, I was pleasantly surprised with this hotel. I was traveling with my mom, coming up for TN trying to beat a winter storm and we had pricelined this hotel the afternoon before we left. We didn't get in until 2 AM but the wait staff at the desk...

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2Thank Kayla G
Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you and your mom thoroughly enjoyed your time with us! One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional “home away from home”...

Columbus, Ohio
Reviewed 16 December 2014

So, I stayed here for two nights from 11/7/14-11/9/14. Now, I know that there were in the middle of renovations when I stayed there; the entire 3rd floor was closed due to this. However, something tells me that renovations may be the least of their problems. There seems to be just a general lack of cleanliness in the place. I...

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Thank Kimberly B
Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the cleanliness issues you experienced in your room is truly unacceptable. We are very sorry for your experience. We strive to give every guest a clean, "home away from home" experience. I apologize that we did not meet that...

Hibbing, Minnesota
Reviewed 22 August 2014

We stayed at this hotel for 4 nights during a hockey training camp for my youngest son so the location was good. It is pretty no frills but adequate for our needs. We have stayed at Homewood Suites and Mainstay hotels in the past and would prefer those to Extended Stay. You had to specifically request things like glasses/silverware/toaster, etc....

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Thank hkippenhan
Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman, responded to this review

Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry for cleanliness issues you encountered during your stay. Please know that I will be meeting with my housekeeping staff to review cleanliness standards so that your experience is not repeated. As well, I do apologize that our kitchen utensils policy...

Cincinnati, Ohio
Reviewed 28 July 2014 via mobile

Here for two weeks and not looking forward to two more weeks. Hallways are filthy and asked management to vacuum, and three days later same filth is still there. Supplied eating and cooking utensils that were gunked up with stains and who knows what else, got barely an apology. Paid the price of a more upscale Town Place Suites and...

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Thank Joe W
Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman, responded to this review

Joe - We appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the overall lack of cleanliness you have experienced. We will be working with our housekeeping staff to ensure our common areas are cleaned properly and that all of our kitchenware is meeting our standards. Thank you...

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Near Extended Stay America - Cincinnati - Blue Ash - Reed Hartman

Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Homestead Studio Suites Blue Ash, your home away from home! We feature a fully equipped kitchen in all rooms....something you won't find in a typical hotel: kitchen with refrigerator, microwave, and stovetops; dining and cooking utensils provided; onsite guest laundry; pool and fitness center; pet friendly rooms. ... more   less 

Additional Information about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman

Address: 4630 Creek Road, Blue Ash, OH 45242 (Formerly Homestead Studio Suites - Cincinnati - Blue Ash)
Region: United States > Ohio > Blue Ash
Price Range: RM365 - RM530 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Cincinnati - Blue Ash - Reed Hartman 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Homestead Studio Suites Cincinnati
Extended Stay America Cincinnati
Blue Ash Homestead Suites
Homestead Suites Blue Ash
Homestead Blue Ash
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Cincinnati - Blue Ash - Reed Hartman staff and other travellers.
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Cincinnati, Ohio

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Questions? Get answers from Extended Stay America - Cincinnati - Blue Ash - Reed Hartman staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Service”
 of 5 bubbles 809arunkumars, 19 Feb 2017 | Read review
“If you stay longer 30 or more days, you decrease the price you pay per day 37.05 a day”
 of 5 bubbles darsuzanne, 22 Dec 2016 | Read review
“Don't stay in any of the rooms”
 of 5 bubbles msdolimite, 9 Nov 2016 | Read review
“Ask to be near the elevator if you need one... there is only one!”
 of 5 bubbles CreativeCopy, 4 Aug 2016 | Read review
“Some rooms are pet friendly”
 of 5 bubbles kellig921, 25 Jul 2016 | Read review
5 of 5