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This used to be Crowne Plaza Blue Ash. We stayed here several nights in September 2017, while on business (corporate rate via Growth Coach). It was ok for a night or two but would not stay again.
The property appears to have developed over at...More
Thank Jason M
Response from Danny H, General Manager at Quality HotelResponded 4 days ago
Dear Jason M,
Thank you for your recent comments about your stay at the Quality Hotel Blue Ash. I was pleased to read that you found the staff to be friendly. I am curious as to why you decided to stay here if you had...More
This appears to be a renamed low end old hotel. Worn carpets, pealing paint, small and limited "dining room". No concierge lounge, which all CPs used to have. Very noisy floor and no action by front desk to get quiet.
Response from Danny H, General Manager at Quality HotelResponded 13 January 2018
Please accept my sincere apologizes that our hotel did not meet your expectations. The hotel is undergoing a renovation in 2018 and a rebranding. I also apologize for the noise issue. Danny Hill
The suite my husband and I stayed in recently was very clean and we are picky about clean. I checked everything and did not see anything horrible as I had seen in some posts. Maybe those were taken from a shabbier room, not sure. Ours...More
Response from Danny H, General Manager at Quality HotelResponded 28 November 2017
Thank you for taking your valuable time to comment about your recent stay at the Crowne Plaza Hotel in Cincinnati. The team was pleased to read that you found the staff to be very friendly and helpful. You are correct, the hotel is...More
I feel it my duty to write this review to help other travelers and not out of bitterness of vengeance.
My wife went to the bathroom at 5:30 am and found this one inch long cockroach on his back in the bathroom. He was wiggling...More
Response from Danny H, General Manager at Quality HotelResponded 2 November 2017
Please accept my sincere apologizes for the unpleasant experience you had at our hotel.
Your IHG Rewards points have been put back into your account. Thank you for bring this to my attention. I can assure you that we take these matters seriously...More
I stayed here with family while in town. We looked at 7 rooms which were all very dirty… Some had hairs on the bed, some had blood spots on the pillow, one had a horrible smell, one appeared to have puke splattered on the wall,...More
1 Thank SuperPoser
Response from Danny H, General Manager at Quality HotelResponded 18 October 2017
Please accept my apologizes for the unfortunate conditions you experienced recently at the Crowne Plaza Hotel. We are working hard on improving our housekeeping and maintenance. Reagrds - Danny Hill
Response from Domonic D | Reviewed this property |
Although our family saw no bugs in the three nights we stayed, the coffee pots in the rooms were single serving and ours literally blew up in my face as I added the water to it. Didn't try using again.